Amazon.co.uk @AmazonUK

My love language is next day delivery. 📦 For customer support, @AmazonHelp are here 24/7 every day. amazon.co.uk United Kingdom Joined October 2010

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Amazon.co.uk @AmazonUK

a day ago

@purple_dragon25 Thank you for letting us know. We are glad to hear this has been sorted now. -Marija

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Amazon.co.uk @AmazonUK

2 days ago

@purple_dragon25 We recommend continuing to communicate with our team via email. This will allow our team to assist you further with this. -Brandon

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@purple_dragon25 We recommend replying directly to the email sent by our team at 07:43 BST on the 29th of August. This is the best available option for making your complaint about this issue. -Brandon

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Amazon.co.uk @AmazonUK

3 days ago

@BandboxTedwood It's ok, we're here to help! Please share your details via the link shared earlier by Morgan. Once your details are received and reviewed you'll receive an email that you can view here: amzn.to/UKMessageCenter. -Rhonda

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Amazon.co.uk @AmazonUK

3 days ago

Hi, as advised we do want to help. But do not have any Amazon access from Social Media. If you're wanting us to take a closer look, please enter in your details in the form that was provided to you earlier. Please be aware we will no longer continue to engage with you after this reply if you do not use the form offered for further assistance. Thank you. -Morgan

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Amazon.co.uk @AmazonUK

3 days ago

@BandboxTedwood Hello, we're here to help. In order for us to do so, please enter in your details in the form we offered you earlier. Thank you. -Morgan

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Amazon.co.uk @AmazonUK

3 days ago

Hi there! We're sorry to hear that it's unclear how the items should be returned after they arrived in the same package. Please use this link: amzn.to/46ntEa6, to connect with a member of our team who'll be happy to look into this further with you. The link will expire in 60 minutes. -Laura

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Amazon.co.uk @AmazonUK

3 days ago

@BandboxTedwood In this case, please enter in your details in this form here: amzn.to/4ijVXgV, and we will be in touch with you via email shortly. -Morgan

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Amazon.co.uk @AmazonUK

3 days ago

@BandboxTedwood In order for us to take a closer look into this for you, please contact us via the link we provided to you earlier. -Morgan

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Amazon.co.uk @AmazonUK

3 days ago

@BandboxTedwood We understand and apologize for this experience. We would like to look into this matter further for you. Please use this link here: amzn.to/4gM884X to connect to one of our team who will be happy to help. This link will expire in 60 minutes. Thank you. -Morgan

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Amazon.co.uk @AmazonUK

5 days ago

@purple_dragon25 We're sorry for any inconvenience. You can reply letting us know more on any questions you have, or you can ask for more information. We can look into this for you when the reply is received. -Chloe

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Amazon.co.uk @AmazonUK

5 days ago

@purple_dragon25 We're sorry for any inconvenience. If you'd like us to take a closer look into this for you, we'd kindly ask to reply directly to the email sent. Thanks for your patience. -Chloe

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Amazon.co.uk @AmazonUK

5 days ago

Hey there! We're sorry to hear about this experience with your Echo having issues making calls. So this can be looked into for you, we'd kindly ask to reply directly to the email that was sent at 07:43 on the 29th of August. You can also check communication from us here: amzn.to/UKMessageCenter. Thanks for your patience. -Chloe

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Amazon.co.uk @AmazonUK

6 days ago

@Seomacagain Thanks for letting us know. Please don't hesitate to contact us if there's anything else we can do to assist you. -Max

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Amazon.co.uk @AmazonUK

6 days ago

@Seomacagain Thanks for the additional information. If you'd like us to try to cancel the order, you can reach us directly here: amzn.to/UKContactUS, and we can give it a try. Please let us know if you need further assistance. -Max

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Amazon.co.uk @AmazonUK

6 days ago

We're sorry to hear that you were unable to cancel your order. Once an order enters the shipping process, we're unable to cancel, or make any changes. You can refuse the shipment when it arrives. Refusing the shipment allows you to return it without having to arrange for return shipping. When you have a moment, you can learn more here: amzn.to/4iRIZHd. Please let us know if you need further assistance. -Max

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Amazon.co.uk @AmazonUK

a week ago

Hello! We're sorry to hear that your concerns haven't been addressed by our customer support. We understand your frustration, and therefore we'd like to have one of our team of specialists take a closer look into any concerning matters that remained unaddressed by our customer support. When you have a moment, please use the following link: amzn.to/3VgpePS to share all the pertinent details of your contacts, and in any other details you think are helpful, and please let us know once it's filled out, so we can ensure that our team is taking a closer look as quickly as possible! -Abdelrahman

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Amazon.co.uk @AmazonUK

2 weeks ago

@FluffyRona Our team sent an email on September 3, 2026 at 7:34AM. Please reply to this email with any additional questions or concerns. If needed, you can find a copy of this message in your Message Centre here: amzn.to/UKMessageCenter. -Brooke