Basecamp @basecamp
Refreshingly simple project management. basecamp.com [email protected] Joined May 2015-
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We've fixed the issue preventing new account creation and inviting new users. Sorry for the interruption to your day!
We're seeing an issue affecting new account creation and user invitation. Our team has identified the root cause and are working on a fix now. We're very sorry for the trouble!
The issue affecting chat in Basecamp 5 has now been resolved. So sorry again for the disruption there.
We're aware of an issue currently affecting Chat in Basecamp 5. We're looking into a fix now. We're sorry for the disruption and will provide further updates shortly.
@thinkwithnikhil Thanks for the information, and for the screenshot. I've let our team know. ❤️
@egorka @heyhey Sorry about this! Can you shoot us an email at [email protected] ?
@prompt_poet Sorry about that! Send us a note at basecamp.com/support or support(at)basecamp.com, we'll take a look. A screen recording would be helpful as well.
@ezekielrochat @37signals Thanks for being here for it!
@minton Hi again! I chatted with our Ops team, and we don't have immediate plans for this, (so sorry!) but it's something we'll consider. 🙂
@minton Hi there! Thanks for the suggestion -- we'll look into that! ❤️
@MehtabKarta @F_S_Dude Basecamp 4 is working properly now. We're so sorry for the interruption today.
All services have been restored and our team are continuing to monitor the situation. So sorry for the interruption here.
@F_S_Dude We're so sorry for the trouble. We're looking into the root cause now. You can also follow along at our @37signals account as well.
@marygardner Hey Mary. So sorry for the trouble! We replied to your email and we'll be happy to get this fixed up for you today. 💌
@LuckyBhumkar If it's still showing that error page, drop our support team an email. We can take a closer look from there. basecamp.com/support
@LuckyBhumkar @37signals Sorry for that trouble! It looks like Cloudflare had a bit of trouble recently, which is why you saw that error page. From Cloudflare's statuspage, it looks like things should be better.
@neeraj_sancheti If it's still showing that error page, drop our support team an email. We can take a closer look from there. basecamp.com/support
@neeraj_sancheti So sorry for that trouble! It looks like Cloudflare had a bit of trouble recently. But from Cloudflare's statuspage, it looks like things should be better.
@somilmak @jasonfried Hi Somil! Mind sending our team an email? We'll be happy to help. 💌 [email protected]
@franciak @37signals @cpinto We're not seeing issues on our end right now, but that's definitely not the experience we want you to have. Can you send us a screen recording of some slowness to [email protected]? We'll take a look!
@Joeldenne Hmm. Mind sending our support team a screenshot? We'll check! [email protected] 💌
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