Benjamin Roberts @EB_FTW
Everbridge, For the Win! Interactive Marketing Manager at Everbridge. Love to see the way our software save lives, property, and livelihoods. everbridge.com Waltham, MA, USA Joined November 2012-
Tweets1K
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Followers360
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Following2K
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Likes22
Benjamin Roberts retweeted
Don't forget to register for our Winter Weather Preparedness webinar happening this Wednesday w/ @WeatherDecTech bit.ly/1yNy8ig
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Benjamin Roberts retweeted
#Movember is wrapping up, but team @everbridge is going strong! No quit in these 'stache's...bit.ly/1uWaa5l
Benjamin Roberts retweeted
If there is something posh about the company that I work for, it would be the Everbridge Call Tree! It's so 21st-century-ish.
Benjamin Roberts retweeted
Another look at the @Everbridge #SpartanRace team at Fenway Park. Congrats, all! Recap here: bit.ly/1BKbMnu
Benjamin Roberts retweeted
@Everbridge As if we needed another reason to admire you guys. Sweet face fuzz, Team EB.
Benjamin Roberts retweeted
Getting mentally ready for the @SpartanRace tomorrow at Fenway Park with Team @Everbridge
Benjamin Roberts retweeted
Everbridge for IT Alerting lnkd.in/dEfEFje
Benjamin Roberts retweeted
Everbridge for IT Alerting lnkd.in/bv9V7Td
Benjamin Roberts retweeted
This is key: Understand the "Network Effect." The cascading effect of incidents, due to proximity, or industry, more. #EmergencyCommsReport
Benjamin Roberts retweeted
Don’t contribute to the problem. Avoid taxing overstressed public and private infrastructure. @Everbridge call throttling can help here.
Benjamin Roberts retweeted
Remember: No single delivery path is ever 100% reliable in every country. Some modes may be compromised. Plan ahead. #EmergencyCommsReport
Benjamin Roberts retweeted
This one isn't used enough during message construction:"Use person/voice of authority." Recipients should recognize it #EmergencyCommsReport
Benjamin Roberts retweeted
Also, plan for "On-the-Fly Messaging". Support quick creation and quick delivery. Keep it simple (3-3-30) #EmergencyCommsReport.
Benjamin Roberts retweeted
Craft Messages Maps in Advance - @ImadMouline can't stress the importance of this enough. A crisis is tough on all involved. Plan ahead.
Benjamin Roberts retweeted
Similarly, and this is key,"Non-emergency use and emergency testing improve in-crisis statistics." #EmergencyCommsReport
Benjamin Roberts retweeted
Our take: Best practices are planned in advance– frequency of use improves frequency of success. Data quality improves #EmergencyCommsReport
Benjamin Roberts retweeted
As @ImadMouline explains key critical communication best practices, we'd love to hear your take. How do you ensure delivery and engagement?
Benjamin Roberts retweeted
..47% Confirmation rate for contacts with multiple contact paths on the 1st attempt. Thank you, #BYOD #MobileWorkforce #EmergencyCommsReport
Benjamin Roberts retweeted
Proof? We found 33% Confirmation rate for contacts with a single contact path on the 1st (and only) attempt. #EmergencyCommsReport and.....
Benjamin Roberts retweeted
Requiring receipt of confirmation can help improve response rates over time. Even better? Use multi-modal delivery. #EmergencyCommsReport
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