ICMI Chat @ICMIchat

Joined December 2014

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jane @janetoi__

57 Followers 216 Following Phoenix 🏘️ feeling pretty but not pride .. this is my only account.. to serve and be served 🤌

April McCollum @AprilMcCollum12

3 Followers 14 Following

I’m a husband, a father, a consultant, a practicer of Stoic Philosophy all while rabidly routing for the Oregon Ducks and the Colorado Avalanche.

The Call Center Coach... @thecallcenterc1

86 Followers 186 Following I’m a husband, a father, a consultant, a practicer of Stoic Philosophy all while rabidly routing for the Oregon Ducks and the Colorado Avalanche.

Angeleen Rohda, CXPA @angeleen_rohda

12 Followers 28 Following

Joany Rajo @JoanyRajo

10 Followers 175 Following

George Saffold @GeorgeSaffold

23 Followers 572 Following

Jay @officialjellis9

197 Followers 565 Following

janice quintana @JaniceQuintana

196 Followers 868 Following Business Development @Citibot government nerd, civic tech enthusiast and 311 pioneer

Mary Menard @MaryMen94944042

0 Followers 1 Following

moo_huit @HuitMoo

0 Followers 17 Following

Paul Brenner 🦅🇺... @ForeverRdSxFn

549 Followers 2K Following Harris/Walz Supporter. Born in London. Grew up outside Boston. Settled in Southern California. I just keep moving West. 😂😂😂

Scott @scott_vdw

75 Followers 216 Following

LilyoftheValley826 @Jennife06846777

0 Followers 47 Following Mom and adorable dork

We've got a fantastic contact center network and we'll help match your needs to the best outsource partners in the world.

Contact Center Consul... @ContactGroup

104 Followers 314 Following We've got a fantastic contact center network and we'll help match your needs to the best outsource partners in the world.

Dave Dyson @dave_dyson

1K Followers 681 Following Zendesk alum, CX enthusiast. High nerd quotient. Opinions are mine. He/him/his.

Crywolf @oneSoneD

65 Followers 562 Following If you are going to be a smart ass first make sure you are smart otherwise you are just an ass

Josh McDaniel @jwomschd83

56 Followers 218 Following

Eric Laracuente @laracuente_eric

146 Followers 157 Following Technology Manager. Passionate about #CI, #Cloud, #CustomerJourney, #CX, #UC, and more | My Opinions

Kelly Reade @kellywreade

119 Followers 131 Following

Francine Tirrell @FrancineTirrell

35 Followers 136 Following

Vito Vitkauskas @CallCommando

320 Followers 2K Following There is only one call: the one you're on.

Tere Silva @tsilvacruz

17 Followers 89 Following

Mom first! #CXO #CCXP #Problemsolver #Globetrotter #People & #Tech connector. #ICMI #thoughtleader #fintech #golfhacker #thistooshallpass

Lauren Volpe, CCXP @laurenqvolpe

539 Followers 328 Following Mom first! #CXO #CCXP #Problemsolver #Globetrotter #People & #Tech connector. #ICMI #thoughtleader #fintech #golfhacker #thistooshallpass

don yager @thedonyager

Kendra @Kendra84541399

5 Followers 41 Following

Devon Hawley @dailydoseofdev_

19 Followers 38 Following Loan Officer | NMLS# 2119013 | Mom of 2 + a dachshund

As the Customer Experience Manager for The Christian Broadcasting Network, I enjoy working with our social media, speech analytics, and customer insights teams.

Consuella Tynes @ConstynTynes

63 Followers 410 Following As the Customer Experience Manager for The Christian Broadcasting Network, I enjoy working with our social media, speech analytics, and customer insights teams.

My opinions are mine. I'm the WFM Humanitarian. I work and play, laugh loud and often, am safe and strong, and live on my own terms.

Debra Bentson DBA @theccdoctor

787 Followers 101 Following My opinions are mine. I'm the WFM Humanitarian. I work and play, laugh loud and often, am safe and strong, and live on my own terms.

Passion for people & life! Corporate Trainer & Leader; Specialist in #custserv, #cx, #cctr, #engagement & #culture. #NPS certified. ICMI’s Top 50 #ThoughtLeader

Lauren @LaurenE_Lombard

478 Followers 514 Following Passion for people & life! Corporate Trainer & Leader; Specialist in #custserv, #cx, #cctr, #engagement & #culture. #NPS certified. ICMI’s Top 50 #ThoughtLeader

Using #OD & #AI to transform #learning #coaching #engagement. Expert #Coach loves #leadership #behavior #HR #content #writing. ICMI 2018 Featured Contributor.

Melissa Pollock @AIAugments

469 Followers 407 Following Using #OD & #AI to transform #learning #coaching #engagement. Expert #Coach loves #leadership #behavior #HR #content #writing. ICMI 2018 Featured Contributor.

James C Miller @NationwideAgnt1

1 Followers 10 Following

Jacqueline Lemon @Jacquel68072024

1 Followers 161 Following

Damarcell Tesch @d20d5442fe004ae

50 Followers 333 Following

Sharon @benice2all2

2 Followers 72 Following

אני בעלת חברת יעוץ , מומחית בטכנולוגיות Call Center - מוקדים. מנהלת אתר אינדקס חיפוש פתרונות טכנולוגיים ועסקיים https://t.co/XCXkQQF5Gs

Lior Lurye @liorlur

94 Followers 61 Following אני בעלת חברת יעוץ , מומחית בטכנולוגיות Call Center - מוקדים. מנהלת אתר אינדקס חיפוש פתרונות טכנולוגיים ועסקיים https://t.co/XCXkQQF5Gs

Shelley @Shelleybigred

32 Followers 117 Following

Customer contact consultant/contact center architect; author/blogger, loving husband, musician, Jesus follower. My tweets = my opinions. Focused on tomorrow.

Robert Lamb @RobertLambcxpro

3K Followers 4K Following Customer contact consultant/contact center architect; author/blogger, loving husband, musician, Jesus follower. My tweets = my opinions. Focused on tomorrow.

Ron Barnett @PRon517

22 Followers 234 Following

Marilyn Kempf @MarilynKempf

66 Followers 293 Following

Neal Eggers @NealEggers

455 Followers 2K Following Creativity requires the courage to let go of certainties. - Erich Fromm

Wendy Mikkelsen @wenders19

166 Followers 347 Following Director, Product Marketing @Genesys #CX #CCTR #AI #Marketing

OpenSpan is now a part of Pegasystems, combining excellence in Robotic Automation and Workforce Intelligence with industry leading CRM and BPM. Follow @pega

openspan @openspan

1K Followers 2K Following OpenSpan is now a part of Pegasystems, combining excellence in Robotic Automation and Workforce Intelligence with industry leading CRM and BPM. Follow @pega

PuristSoft @PuristSoft

13 Followers 166 Following PuristSoft was launched in 2014

Lon Hendrickson @LonHendrickson

1K Followers 1K Following Connecting contact center leaders to share insight, ideas and experience--The CCNG Magnet Program.

Veni, Vidi, VUI. (Voice User Interface Design, y'all.) Also: Usability, Psychology, Anthropology, Service Design. It's all about the design thinking! :)

crispinTx @crispinTx

467 Followers 660 Following Veni, Vidi, VUI. (Voice User Interface Design, y'all.) Also: Usability, Psychology, Anthropology, Service Design. It's all about the design thinking! :)

Amy C @QualityAmy2

2 Followers 14 Following

Customer experience advocate passionate about increasing employee engagement through servant leadership. Proud mom, football fan, bookworm (Views are my own)

Edyta Crissey @CrisseyEdyta

221 Followers 286 Following Customer experience advocate passionate about increasing employee engagement through servant leadership. Proud mom, football fan, bookworm (Views are my own)