Jimdo @jimdo

Everything for your business, with all the tools you need for your business to succeed. jimdo.com Hamburg, Germany Joined March 2008

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Jimdo @jimdo

a month ago

@aaaryry618 Please send us a DM with your name, website and email address and a short desription of the issue. We'll gladly look into it for you. Thank you. Kind regards Tim Jimdo Team

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Jimdo @jimdo

2 months ago

@lMaytag Please reach out to our collections company, they will go through the details with you. Lars Jimdo Team

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Jimdo @jimdo

2 months ago

@lMaytag the invoice has been settled. 2/2

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@lMaytag That's not quite what happened. You will receive several reminders via email about an open invoice, before the website is blocked or handling handed over to a collection service. This is an automated process. The website has, of course, not been deleted, merely blocked until 1/2

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Jimdo @jimdo

2 months ago

@lMaytag happy to assist, if you have any questions or concerns. Best wishes Tim Jimdo Team 2/2

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Jimdo @jimdo

2 months ago

@lMaytag All subscriptions renew automatically, of course. That is not optional, I'm afraid. So if renewal has already occurred, the annual fee is due- Cancellation is always possible to the end of the contractual term, i.e. the next renewal. Our friendly support team is always 1/2

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Jimdo @jimdo

2 months ago

@lMaytag weeks' notice before that renewal date. We'd like to look into what happened, so please reach out to our support team directly and we'll go through the details with you. Best regards Tim Jimdo Team 2/2

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Jimdo @jimdo

2 months ago

@lMaytag Hi, thank you for your feedback. We're sorry you're dealing with this. It sounds like a genuinely frustrating experience. Just so you have the full picture: cancellations are always possible to the end of the current contract term, though they do need to come in with four 1/2

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Jimdo @jimdo

2 months ago

@charleswardell Hi, we do use AI to provide quick responses, but if you reply to the AI's response, your request will be forwarded to our human colleagues. Best regards Thomas Jimdo Team

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Jimdo @jimdo

3 months ago

@polixmedia Hallo! Würdest du uns bitte aus Datenschutzgründen eine persönliche Nachricht schreiben und darin deine E-Mail-Adresse und Webseite nennen. Dann schauen wir uns das gerne an. Viele Grüße Lars Jimdo Team

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Jimdo @jimdo

3 months ago

@polixmedia Du hast sicherlich E-Mail-Adressen, die nicht bei Jimdo angelegt und von der Sperrung nicht betroffen sind, z. B. die Rechnungsadresse aus deinem Screenshot. Über diese sollte es dir selbstverständlich mögloch sein, uns zu antworten.

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Jimdo @jimdo

3 months ago

@polixmedia Nicht von dem betroffenen Mailkonto, sondern von deiner Kontakt- bzw. Rechnungsadresse.

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Jimdo @jimdo

3 months ago

@polixmedia Wir haben dir hierzu bereits eine Rückmeldung geschickt. Bitte antworte auf unsere E-Mail, falls du noch Rückfragen hast. -Tim

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Jimdo @jimdo

3 months ago

@polixmedia Hallo Michael, vielen Dank für deine Anfrage. Aus Datenschutzgründen können wir zu deinem Anliegen keine Details über Social Media mitteilen - ich habe dir jedoch soeben eine ausführliche Rückmeldung per E-Mail zukommen lassen. Viele Grüße Tim Jimdo Team

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Jimdo @jimdo

4 months ago

@benito_rmzsa Hola, no dude en enviarnos un mensaje privado y estaremos encantados de ayudarle. Saludos cordiales Thomas Equipo de Jimdo

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Jimdo @jimdo

10 months ago

#SystemUpdate: Customer websites are stabilized after our service provider has resolved the issuu, all systems operating normally. We appreciate your patience while we fixed the problem. Our developers are close tabs on the situation to ensure everything keeps running smoothly.

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Jimdo @jimdo

5 months ago

@DefensaDlDeudor Hallo, wir helfen dir gerne weiter. Bitte schreibe uns eine private Nachricht und nenne uns darin auch die Adresse deiner Jimdo Seite und deine Kontakt E-Mail-Adresse, damit wir dir helfen können. Viele Grüße, Thomas (Jimdo Team)

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Jimdo @jimdo

5 months ago

@Patrickcanion to keep our pricing fair and transparent. Tim Jimdo Team 2/2

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Jimdo @jimdo

5 months ago

@Patrickcanion We understand that the price difference in Switzerland stanbds out. Our prices vary by country due to factors like local market conditions, exchange rates, taxes, and regional costs. At the same time, our prices in many countries are significantly lower than in the EU. We aim 1/2

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Jimdo @jimdo

6 months ago

@lalopersan I'm sorry to hear that. Please send us a DM with your website and email address, so we can take a look. Thank you. -Tim

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Jimdo @jimdo

5 years ago

How do you make your #smallbusiness more #sustainable? With our guide you’ll have a simple model, your own #sustainabilityplan and ton of tips to put to use right away. fal.cn/3lSBq

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Jimdo @jimdo

7 months ago

@wiesenbacher Hallo! Bitte schreibe uns aus Datenschutzgründen eine private Nachricht und nenne uns in dieser deine Domain und E-Mail-Adresse. Dann schauen wir uns das gerne an! Viele Grüße Lars Jimdo Team