robot @robot

official support account for @dbrand db.io Joined May 2016

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robot @robot

19 hours ago

@Pnut1177 @dbrand Coming soon.

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@yakov116 @dbrand As long as the code entered during checkout matches the one listed on the card exactly it should be accepted without issue. If you continue to experience difficulty, send us an email and we can investigate further: dbrand.com/support#contact

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robot @robot

3 days ago

@Kpap31313 No.

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robot @robot

4 days ago

@mightbejell0 @dbrand Note that the goal of a screen protector is to absorb any damage that would have otherwise been inflicted on your bare screen. It sounds as though Prism 2.0 did its job. Regardless, reach out to our Support Robots and they can work out a solution for you: dbrand.com/support#contact

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robot @robot

4 days ago

@Pedantic_Monk @dbrand It can take 1-3 business days (not including weekends) for orders to be processed and shipped from our warehouse. If your order still has not been dispatched, let us know the Order # and we can take a look at the current status.

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robot @robot

5 days ago

@Jonath4nH @dbrand As the area between the lenses is incredibly thin, applying skins to this section would be extremely difficult without stretching or damaging the vinyl during the process. We opted for a Camera skin design that ensures adequate installation for most customers.

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robot @robot

5 days ago

@genericopsec @dbrand Got it. We'll follow up shortly via email.

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robot @robot

5 days ago

@genericopsec @dbrand Apologies for the inconvenience. Let us know your Order # and we can look into what's going on.

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robot @robot

a week ago

@DerWinky @dbrand Definitely doesn't look right. Let us know your Order # and we can follow up via email to get this resolved for you.

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robot @robot

2 weeks ago

@CourtMejias @dbrand Can't say we've seen this happen before. Shoot us an email and our Support Robots can get this resolved for you: dbrand.com/support#contact

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robot @robot

2 weeks ago

@sniomii1 @dbrand Shoot us an email and our Support Robots can help you get a new one: dbrand.com/support#contact

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robot @robot

2 weeks ago

@marty_lietz Yes. Click "I don't need the Case" on the Killswitch page and you'll be able to buy any add-on without needing to buy another case.

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robot @robot

2 weeks ago

@MODKILLER1001 @dbrand The Tank's front lip is very slightly thicker than the one on the Grip. However, the Tank's lip maintains the same thickness around the entire screen whereas the Grip features a thinner lip along the sides due to its Crescent Arc design.

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robot @robot

2 weeks ago

@udefo @dbrand Let us know your Order # and we can get this sorted out.

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robot @robot

2 weeks ago

@nindienation @dbrand Shoot us an email and our Support Robots may be able to work something out for you: dbrand.com/support#contact

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robot @robot

2 weeks ago

@zaindada @dbrand We'll follow up shortly via email to get this resolved.

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robot @robot

3 weeks ago

@theAwesomeDudee @dbrand Click "I don't need the Case" just below the Add To Cart button on the Killswitch page and you'll be able to purchase the skin without needing to buy another case: dbrand.com/shop/killswitc…

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robot @robot

3 weeks ago

Looks like our Support Robots responded to your ticket shortly after it was submitted requesting additional info, but never heard back. We'll follow up again shortly via email. Be sure to check your spam and Promotions tabs in case our messages are being filtered out of your inbox.