Stripe Support @stripesupport
We're here to help. Updates: @stripe. Ideas: @stripepress. Status: @stripestatus. support.stripe.com San Francisco US + Dublin IE Joined April 2012-
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@_lepatriote1 You're right that Stripe isn’t available in Mali yet, so we appreciate your feedback; we're always looking to support more countries. Keep an eye on our global availability page for updates: stripe.com/global.
@GigmaSigachad This is indeed a Stripe official website!
@NDULGNCE We can take a look into this for you. Can you please send us a DM with your account ID and more details about the issue? x.com/messages/compo…
@EFHutton123 Can you DM us the email address or account ID associated with your Stripe account? We'll take a look. x.com/messages/compo…
You can do this via Stripe Issuing by creating physical or virtual corporate cards (if available in your country). These cards draw funds directly from your Stripe balance, letting you pay for servers and software subscriptions before sweeping the rest to your bank account. More details here: docs.stripe.com/issuing If you have anything to share related to your Stripe account, please DM us.
Customer location can be pulled from a few sources on Stripe: the customer object, payment method billing address, charge object, invoice, or tax calculations. You can also view saved addresses directly from the customer profile in your Dashboard. For the most consistent results, we'd recommend collecting and updating customer addresses through your checkout flow or customer portal.
@Tanskinaxl4 Please DM us the email address linked to your Stripe account, and we'll look into this. x.com/messages/compo…
@hopeXmeta No we don't have an inbound number for support. However, if you'd like to send us a DM with more details of your issue we can do our best to help. x.com/messages/compo…
@xiangqiling5204 您能否通过私信向我们发送与您的 Stripe 账户关联的电子邮件地址或账户 ID，并简要描述一下您遇到的问题？我们会帮您查看。 x.com/messages/compo…
@mamezo09033 お問い合わせいただきありがとうございます。状況を確認させていただきますので、DMにてご連絡いただけますでしょうか。 x.com/messages/compo…
@SilverbackVW Sorry for the wait. Please send us a DM with the email address associated with your Stripe account and your support case number so we can look into the status of your request. x.com/messages/compo…
@DylanLaCom Sorry to hear about this experience. Please DM us the email address on your Stripe account ID and any case details so we can take a closer look. x.com/messages/compo…
@commandercooch Can you DM us your account ID so we can take a look? x.com/messages/compo…
@Sculp_Arts_ We'd be glad to help in any way we can. Feel free to DM us. x.com/messages/compo…
@RyanALloyd We'd be glad to look into any issues, please feel free to send us a DM. x.com/messages/compo…
@CorvusCrypto Please do send us a DM with the details. We'll look into this for you. x.com/messages/compo…
@Jenna_bee__ If the business isn't being cooperative, you can reach out to your bank, and they'll be able to guide you through raising a chargeback or dispute.
@martindonadieu It looks like the bank account country selected is Estonia rather than Australia. As Estonia is an EU/SEPA member country, IBAN is the standard format required for all bank accounts there, which is why Stripe is requesting it. More details here: docs.stripe.com/payouts
@IMarcossi Hi Igor, we replied to this issue on another X profile also. We're aware of the issue, our team is working on it, and we're following up via email.
@locafe_24h We're on it. We'll be back in touch as soon as we have more to share.
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