Total Wireless @totalwireless

It’s a Total Power Move to switch. Unlimited 5G for $25/mo. totalwireless.com/kyop Joined April 2022

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Total Wireless @totalwireless

4 days ago

@SouthPhillyPT Hi there! Thank you for your comment. I've sent you a direct message to help you get your international calling sorted out, please check your inbox.

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@Reid373987 Thank you for contacting us today, we are sorry to know you haven't received the refund, this is not the experience we want you to have. We will take a look to this info if you allow us to help.

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Total Wireless @totalwireless

a week ago

@Abbreviated Hi there, thank you for taking the time to post your comments, please contact us by sending a direct message on our social media channels. We'll be happy to help you.

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Total Wireless @totalwireless

a week ago

@MickeyDangerez Hi there! We are very sorry for the frustration this delay has caused. We would like to look into your order status immediately; please send us a direct message with your order details, so I can assist you further.

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Total Wireless @totalwireless

a week ago

@ufc Hi there, thank you for reaching out! I'd be glad to assist you today, how may I help you?

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Total Wireless @totalwireless

2 weeks ago

@Lafealeti We hear you, and this sounds incredibly frustrating. Paying your bill should be simple, not an extra errand. Let's fix this right now so you don't have to buy a physical card. Please send us a DM with your account details, and our team will get this sorted for you. -Ryan M

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Total Wireless @totalwireless

3 weeks ago

@DMVD37 Hi there! We got it! Getting locked out is the worst! Let’s get this sorted out for you right away, please send us a quick DM.

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Total Wireless @totalwireless

3 weeks ago

Essentially, your phone labels your plastic card as number 1, while numbers 2 and 3 are just dormant digital profiles from old activations that are currently turned off. Please allow me to help you clear up this puzzle—slide into our DMs with your phone model and we will get your settings cleaned up together! -Joel Y

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Total Wireless @totalwireless

3 weeks ago

@LoganStree54486 Thanks for bringing this to our attention, Logan! That number layout can definitely be a bit confusing, but those missing "2 and 3" slots are actually just old, digital eSIM profiles saved deep in your phone's internal memory rather than physical cards. x.com/messages/compo…

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Total Wireless @totalwireless

3 weeks ago

@real1jimmyy Hello! Thank you for reaching us. We are ready to help you, for further assist you, send us direct a direct message.

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Total Wireless @totalwireless

a month ago

@teadonutchasers We are so sorry for the inconvenience and frustration this has caused. Spending an hour on the phone to end up with extra charges and disconnected service is not okay. Please send us a DM so we can look into your account to better understand the situation. -Ryan M

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Total Wireless @totalwireless

a month ago

@JustinRamirez Hi there! We just sent you a direct message to address your concern.

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Total Wireless @totalwireless

a month ago

@JustinRamirez Hi there! Thank you so much for bringing this to our attention. To protect your personal privacy and safely look into your plan details, please drop us a direct message so we can dive right into this for you.

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Total Wireless @totalwireless

a month ago

@LoganStree54486 Hi there! Thanks so much for your mention. We just sent a DM for further assistance; we'll see you there!

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Total Wireless @totalwireless

a month ago

@JustinRamirez Hi Justin! Pricing varies depending on the specific Total Wireless plan you select. I have sent you a direct message to provide further assistance with the details.

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Total Wireless @totalwireless

2 months ago

Hi, thank you for reaching out to us. I apologize for the frustration regarding our device unlock policy. You can verify your eligibility to unlock your phone at this link: totalwireless.com/device/device-…. If you need further assistance, please send us a DM, so we can look into your account details and resolve this for you. We would be happy to help.

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Total Wireless @totalwireless

2 months ago

Hi, JG! Oh no, let’s get you that upgrade! We definitely want to make sure you can grab the iPhone 17 Pro Max. Stock can flip fast on the site, but we're on it. Please do not hesitate to DM us on our social media platforms so we can check the inventory for your area right now and help you secure one!

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Total Wireless @totalwireless

2 months ago

@KMRS2021 We've got you covered, Kayla! We can help you fix your login and phone service right here, just send us a quick DM to get started!

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Total Wireless @totalwireless

2 months ago

Hi there! Thanks for reaching us. I am so sorry for the frustration with your order, and I completely understand why you feel this way after being given different dates. Please reach us in our social media to chat to us if you need any further assistance with your order. We are here to help.