Salesforce Customer Success @asksalesforce
Achieve your ambitious AI goals with expert guidance and support. help.salesforce.com/s/ Global Joined March 2009-
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Followers44K
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Following29K
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@sophiadraws92 Thanks for sharing, Sofie. If something isn’t working as expected, send us a DM with the details, and we’ll be happy to take a closer look. ^AS x.com/messages/compo…
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@KartikSFDC Thank you for bringing this to our attention, Kartik. Please allow us some time to look into it. ^AS
@NewWaveHoward Hi Howard, we hear your frustration and that's not the experience we want for you. Please DM us your details and we'll make sure the right team takes a look right away. ^VG x.com/messages/compo…
@amey_adhalikar Thanks for the screenshot, Amey. Let us look into this internally with our team to see what's happening here. We appreciate you flagging it. ^MM
Can you name the 5 roles every AI-ready enterprise needs? Join our upcoming webinar on July 15 to see the full framework for long-term AI success. Register today 👉 sfdc.co/E2nPc
@pontinenitnop We’re sorry your experience hasn’t met your expectations. Please DM us your account email or case details, and we’ll ensure the right team looks into this promptly. ^KG x.com/messages/compo…
@jcwwva Hi Johnny, we understand your frustration. The search bar shifting is an intentional Salesforce Lightning design, but we appreciate the feedback on the experience. If you are seeing anything unexpected beyond that, DM us and we'll be happy to take a closer look! ^MM x.com/messages/compo…
@the_whoz Hi there, we're sorry that the recent MFA update has disrupted your workflow and locked you out. We want to get you back in as quickly as possible. Please send us a DM with your username and Org ID so our team can can look into this for you ASAP. ^MM x.com/messages/compo…
@duraigce Hi Durai! Sorry you're having trouble accessing Trailhead. Please try clearing your browser cache & cookies, or use a different browser/incognito window. You can also check status.salesforce.com for live updates. If the issue persists, DM us we're happy to help! ^MW x.com/messages/compo…
@shxvang @salesforce @trailhead Hi Shivang, thank you for reaching out to us. We are currently experiening some issues. You can find more help here, help.salesforce.com/s/ ^JO
@HiphopS02519430 We completely understand your concerns. While standard voucher policies are firm, Trailhead Certification Support would be happy to review your situation and advise on options. Please DM us your Trailhead email so we can connect you with them. ^MM x.com/messages/compo…
Salesforce Customer Success retweeted
Your Dreamforce forecast: A perfect 3-days to transform every part of your business.
@imjayeshjain Hi Jayesh! The License Management App (LMA) in your LMO maps usernames, account names & Org IDs for all package installs: appexchange.salesforce.com. Post your Org Name idea on IdeaExchange: ideas.salesforce.com/s/. DM us if you'd like us to log a case! ^MM x.com/messages/compo…
@crazymonkeyjo Thanks, we are looking into this right away. ^MM
@david_navigator Hey David, we're sorry to hear about your experience, we'd love to make it right. DM us your account details and we'll look into it for you. ^MM
@zoe_obi84565 Massive congratulations on reaching the Expeditioner rank despite the challenges. The entire community is cheering you on! Best of luck on your upcoming Admin exam, you've got this! Please let us know if you run into any issues or need any support along the way. ^MM
Hey Kshitij, Just checking back in to see if we can help untangle anything for you. If there’s a specific feature or workflow giving you a headache, let us know we'd love to help make it easier. ^MM
@kshitij03c We understand that Salesforce can feel overwhelming with so many capabilities and moving parts. We're here to help make it easier. Could you let us know which product, feature, or workflow you're working with? We'll be happy to guide you in the right direction. ^MM x.com/messages/compo…
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