Abacus Accountancy @AccAbacus

We're experts in saving #tax for #SmallBusiness & individuals. A fun, friendly team, happy to help, proud to be different. Not your normal #Accountants!! #Essex abacus-accountancy.com Braintree, Essex Joined September 2013

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Abacus Accountancy @AccAbacus

2 years ago

@Dominos_UK keep an eye out for the court summons. You have ignored all communications, including pre action protocol for the outstanding monies owed. Disgusting behaviour. I’d recommend @PizzaExpress or @pizzahutuk instead of these cowboys… #wrongfood #badtaste #joke

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Abacus Accountancy @AccAbacus

2 years ago

Disgusted with @Dominos_UK! Totally inedible and wrong food, rude and ignorant managers and no contact from complaints department. Website says “For our customers, this means going above and beyond … ”. Nice words, but shame you don’t live by them! #pizza #scammers

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Abacus Accountancy @AccAbacus

2 years ago

So an update (or rather no update)… Sent DM to @Dominos_UK as requested. In fairness, they replied and said they’d raise a complaint. That was on 28/06 You’ve been warned people - Domino’s couldn’t care less about their customers #poorcustomerservice #shocking #pizza

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Abacus Accountancy @AccAbacus

2 years ago

Disgusted with service from @Dominos_UK! Wrong order came (stone cold!) and was promised a replacement. It never arrived. Store manager offered money back or voucher - still waiting a week later! Area manager rude and unwilling to help! #PoorService #rude #unhelpful

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Abacus Accountancy @AccAbacus

2 years ago

Still no refund from @Dominos_UK! In fairness they did reply to me on DM, but then fobbed me off saying somebody would reach out within 5 days. That STILL hasn’t happened! This issue has now been going on for nearly 3 weeks and no sign of a refund / credit note etc 😡

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Abacus Accountancy @AccAbacus

2 years ago

@Dominos_UK I’ve sent you a DM with my email address so you can look into the complaint in more detail. I appreciate your help and look forward to hearing back from you with a resolution.

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Abacus Accountancy @AccAbacus

3 years ago

@AmazonHelp Dear Ashley, This email was responded to. I have just sent the reply again for your records. I look forward to receiving a telephone call from your senior manager regarding my ongoing complaint.

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Abacus Accountancy @AccAbacus

3 years ago

Disgusting behaviour from @AmazonUK! I had to pay to return a faulty item, and they now state they have a different item under my returns reference and won’t issue a refund or replacement! They can’t return this as it’s been disposed off! #tradingstandards #scam #disgusted

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Abacus Accountancy @AccAbacus

3 years ago

@AmazonHelp Nobody has called yet! No senior manager has taken ownership! The only emails I’ve had are the canned responses that I’ve complained about as they don’t deal with the issue! I need to make a claim through the courts so what is your business name and service address please?

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Abacus Accountancy @AccAbacus

3 years ago

@AmazonHelp @TradeStandards is there anything you can do to help me get my money back from @AmazonUK please? They seem to feel they can bully me around due to the size of their company. #tradingstandards #amazon #unprofessional #refund

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Abacus Accountancy @AccAbacus

3 years ago

@AmazonHelp I have responded. Nobody has helped me at all! I followed your link and was told a specialist would call me. They have simply emailed the same canned response stating they have a different item on the account and have disposed of my actual return!! STILL no refund! #theft #scam

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Abacus Accountancy @AccAbacus

3 years ago

Absolutely shocking service from @AmazonUK ! Not only were they rude and unhelpful, but they then decided to terminate the call when I asked for my issue to be escalated! #poorservice #amazon #shameful

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Abacus Accountancy @AccAbacus

3 years ago

@ellentaylor02 @hoka @MoneySavingExp I finally got an email from somebody, but he clearly hadn’t read the issue as he just sent a standardised message. I’ve since raised a s75 claim with my credit card company and have commenced pre action protocol to obtain compensation for costs incurred and time wasted

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Abacus Accountancy @AccAbacus

3 years ago

Still no response from @hoka after my complaint. They’ve ignored all pre-action legal warnings so I’m now forced to start recovery proceedings. I’ll be reporting them to @TradeStandards to see if they can help. #hoka #scam #beware

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Abacus Accountancy @AccAbacus

3 years ago

@hoka As suspected, my messages have been completely ignored! This is a warning to anyone thinking of purchasing from @hoka - they are #scammers and have now been reported to #tradingstandards Their 100 day guarantee is nonsense - do business with them at your peril!