Avis Car Rental @Avis

Hello Scott! Thank you for reaching out, we apologize for any issues that you encountered with your recent rental. Before we can provide any details or resolution, we need more information. Please respond with either the Reservation/Confirmation number or Rental number. Also, please include the renter’s name, your relation to the renter if applicable, and your phone number & email address. Also, please provide us with the details of your experience or your issue, so we can help. ~Susan

@AvigailFrances Hi Abigail, we apologize for the headache regarding your Avis Car Rental. Please DM/PM the reservation, rental agreement number, name on the rental, relationship to the renter, the renter's email address, and details of your experience for further review. ~SD

@JonWagner15 Hello, I am sorry to hear about the trouble with the car. At this time, have you been able to get help with the car? If you have time, please DM us with your rental agreement or reservation number, and we can document and report this experience. Xavier

Hi Bob, Please accept our sincere apologies for the experience you’re currently facing. We understand how frustrating it must be to have a prepaid reservation and then be told that no vehicles are available, especially for a specific class like an SUV. We’d like to look into this further for you. Please send us a private message with your reservation details, full name, email address, and phone number so we can review and assist you directly. – Dee

@MyDarlin Hello, we apologize for the wait time you encountered at our location. Were you able to get your rental car? Also, please privately provide us with your reservation number, your name, and your email, so we may document and report this matter. Xavier

Hi Kerry. We are sorry to hear your experience with us has been less than positive. We apologize you were given a vehicle with a cracked windshield and then had to wait in a long line to replace it. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

The answer? 👇 C. Most horns are actually in the key of F. 🎶 But also, we suspect that 10% of drivers who claim not to sing are just embarrassed. 😉 #Quiz #Driving #Travel #TwoTruthsAndALie #Facts

Hi. We can check the policy for the location you are picking up from regarding the driver's license and international driver permit. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

Hello! Thank you for reaching out, we apologize for any issues that you encountered with your recent rental. Before we can provide any details or resolution, we need more information. Please DM/PM with the Reservation/Confirmation number, the renter’s name, your relation to the renter if applicable, and your phone number & email address. Also, please provide us with the details of your experience or your issue, so we can help. ~Susan

@skytalIndik4 Hello, I am sorry to hear about the trouble you are having with the location. If you have time please DM us with your rental agreement or reservation number so that we may document and report your experience. Xavier

Hi Scott. We are sorry to hear your experience with us has been less than positive. We're sorry to hear about the unexpected charges and understand how frustrating that can be. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@MJonesWxm Hello I'm sorry to hear about the unexpected charges. To help me investigate this for you, please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Will

Hi Matt. Please accept our sincere apologies for the inconvenience of not having your reserved vehicle available upon your arrival. We understand this is frustrating. and we want to resolve this for you. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

Hi, Please accept our sincere apologies for the experience you’re having at our PHX Sky Harbor location. We understand how frustrating it must be to be directed to a line that is still understaffed and facing long wait times. We’d like to look into this further and help address your concern. Please send us a private message with your reservation or rental agreement number, full name, email address, phone number, and your relationship to the renter (if applicable), so we can assist you directly. – Dee

We’re sorry to hear about your experience at the Albany location. We understand how frustrating it can be when wait times are longer than expected and the line appears to be moving slowly or not progressing at all. Please DM us your Avis reservation confirmation or rental agreement number, confirm the name of the renter, your relationship to the renter (if applicable), and the email that was provided for this rental so we can look into this. ~Rory

Hi Mike, Thank you for reaching out, and please accept our sincere apologies for the experience you’ve described. We understand how frustrating it must have been to arrive at multiple locations with confirmed reservations only to be told no vehicles were available. We’d like the opportunity to review this further. Please send us a private message with your reservation or rental agreement numbers, full name, email address, phone number, and your relationship to the renter (if applicable) so we can look into this and assist you directly. – Dee

Hi Marta. I apologize for the issues you've encountered. We'd be happy to address your concerns with you directly. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

@maudritmartinez Maudrit, we understand your time is valuable and regret any inconvenience this caused. Please send us a private message with your reservation/rental number, renter's name, relationship to renter (if applicable), and email associated with rental. -Vee

Hi Brandon. I apologize for the issues you've encountered. We'd be happy to address your concerns with you directly. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

Thank you for taking the time to share your feedback about your rental experience at BWI. We understand your concern regarding the lack of a rear cargo privacy cover in the SUV you were provided and how that impacts the security and peace of mind when traveling with luggage. Vehicle features can vary by make, model, and class within the same category, and we’re sorry that this particular vehicle did not meet your expectations. We also understand your frustration regarding the additional daily charge quoted when requesting a switch to a different vehicle type with a covered trunk space. Pricing differences between vehicle classes are standard, but we recognize how this can feel disappointing when the original vehicle does not fully meet your needs and is a downgrade. Please privately message us your rental agreement number, confirm the name of the renter, your relationship to the renter (if applicable), and the email that was provided for this rental so we can look into this. ~Rory

@_okrim87 M, we are sorry to hear your experience with us has been less than positive. To further assist you, please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Vee