Be Customer Smart @BeCustomerSmart
AI-powered Customer Experience Solutions - #CX, #AI, #VirtualAssistant becustomersmart.com Switzerland Joined April 2016-
Tweets150
-
Followers38
-
Following139
-
Likes233
Hospitality focused AI Assistants - read more: becustomersmart.com/post/hospitali… #ai #becustomersmart #aiassistants #aiagents #hospitality #hotels #communications
Specialised VCSAs - Virtual Customer Service Agents - more on: becustomersmart.com/virtual-custom… #ai #aiagents #aiassistants #becustomersmart #VCSA #hospitality #hotels #communication #innovations
Check out our summary of AI Predictions: The Hot and Not in 2025: becustomersmart.com/post/ai-predic… #ai #becustomersmart #innovations #predictions #data #aiagents #aiassistants #hospitality #communications #guardrails
Be Customer Smart #VCSA Tester illustrating #conversation capabilities of the VCSA (Virtual Customer Service Assistant): youtu.be/TNYgdN8dy9A #ai #video #becustomersmart #communication #innovation #aiassistant #hospitality #hotels #SOKOSHotels #Finland
Happy New Year 2025! Let's raise our glasses to amazing discoveries, innovative ideas, and inspirational visions! - becustomersmart.com/post/happy-new… #ai #becustomersmart #aissistants #aiconcierges #hospitality #communication #innovation #newyear
Merry Christmas! Unwrap Your BCS Gift - a Free VCSA Tester - becustomersmart.com/vcsa-tester-ho… #ai #aiassistants #Christmas #gifts #becustomersmart #communications #hospitality #innovations
As Christmas Day is approaching, we're wrapping up our AI Advent Calendar & hope it's helped you learn more about AI & AI Assistants. Have a great preparation for festivities ahead & speak very soon! becustomersmart.com #ai #becustomersmart #christmas
Be Customer Smart AI Advent Calendar - Day 19: Omnipresence - becustomersmart.com/post/be-custom… #ai #becustomersmart #aiassistant #aiconcierges #hospitality #christmas #adventcalendar #aiadventcalendar #omnipresence
Be Customer Smart Ai Advent Calendar - Day 18: AI Chatbots: becustomersmart.com/post/be-custom… #ai #becustomersmart #communication #innovation #christmas #aiadventcalendar #chatbot #aiassistants
Be Customer Smart AI Advent Calendar - Day 17: Prompt Role: becustomersmart.com/post/be-custom… #ai #becustomersmart #innovations #communication #aiassistants #hospitality #promptrole #Christmas #adventcalendar
Be Customer Smart AI Advent Calendar - Day 16: AI Prompt: becustomersmart.com/post/be-custom… #ai #aiprompt #becustomersmart #aiassistants #christmas #adventcalendar #aiadventcalendar #communication #innovations #prompt #LLM
Be Customer Smart Ai Advent Calendar - Day 15: Service Robot: becustomersmart.com/post/be-custom… #ai #becustomersmart #innovations #communication #robots #hospitality #aiassistants #aiconcierges
Be Customer Smart AI Advent Calendar - Day 14: Holographic Projection - becustomersmart.com/post/be-custom… #ai #becustomersmart #holographicprojection #christmas #aiassistants #hospitality #adventcalendar #communication #CustomerService
Be Customer Smart AI Advent Calendar Day 13: Virtual Avatar - becustomersmart.com/post/be-custom… #ai #becustomersmart #communication #virtualavatar #hospitality #aiassistants #christmas #adventcalendar
Be Customer Smart AI Advent Calendar - Day 12: Claude 3.5 Sonnet - becustomersmart.com/post/be-custom… #ai #becustomersmart #innovations #aiassistant #LLM #ClaudeSonnet
Be Customer Smart Ai Advent Calendar - Day 10: Plan Formulation: becustomersmart.com/post/be-custom… #ai #becustomersmart #aiassistants #planning #LLM #planformulation #communication
Be Customer Smart AI Advent Calendar - Day 9: Planning: becustomersmart.com/post/be-custom… #ai #becustomersmart #planning #innovations #communication #LLM #christmas #AdventCalendar #aiassistants
Be Customer Smart AI Advent Calendar - Day 8: Tools becustomersmart.com/post/be-custom… #ai #becustomersmart #aiassistant #data #information #tools #christmas #adventcalendar #VCSA #communication
Be Customer Smart AI Advent Calendar - Day 7: Memory: becustomersmart.com/post/be-custom… #ai #aiassistant #becustomersmart #memory #LLM #communication #innovation #christmas #adevntcalendar
Be Customer Smart AI Advent Calendar - Day 6: Training; becustomersmart.com/post/be-custom… #ai #becustomersmart #aiassistant #innovation #adventcalendar #christmas #training
LENA KELLER 🌸🌟�... @omuc9a23733
1 Followers 140 Following
HHD Magazine @HHDMagazine
2K Followers 1K Following Covering everything that the Hotel industry needs and read by over 78,000 in the industry. HHD is a must for those in the hotel trade, hospitality & events.
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Kelly Deschamps @Kellydechamp2
313 Followers 2K Following Working with creators to grow, promote, and strengthen their presence on Twitch, YouTube & Kick. Focused on long term audience growth and brand value
Super Might Global Fu... @super_might01
145 Followers 2K Following we specialized in creating and promoting campaigns leveraging on platforms like GoFundMe Kickstarter,Ulule, global givining https://t.co/9eyxBbCE6e
KrEurope @Kr_Europe
88 Followers 915 Following 🚀Big-Tech Moves 🦄Startup News 🛍️Market Trends 💰Venture Investments across #China & #Europe Powered by 36Kr Global, Asia's leading tech media https://t.co/0cz6Qb62i7
Lasse Mikkonen @lassemikkonen
26 Followers 142 Following
Robert Ruf @datatainer
9K Followers 9K Following #DigitalTransformation #BigData #dataviz #AI #ML #Analytics #DataScience #insurtech #fintech | Customer Advisory @SASsoftware | opinions are my own
European Customer Exp... @EuropeanCXOrg
3K Followers 5K Following We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
HelsinkiFintechFarm @HelsinkiFintech
2K Followers 4K Following Scaling innovation and growth in financial services. The hub connecting fintechs, banks, investors and regulators. #HelsinkiFintech #NordicFintech
Larry Leung @_larryleung
992 Followers 3K Following Customer experience strategist focusing on the end to end journey in retail and travel. Dessert enthusiast. #technology #marketing #strategy
Eddy Blanchet @Eddy_Blanchet
242 Followers 775 Following Managing Consulting Partner | Luxury Expert in Experiential Excellence | Leadership Excellence Coach | MBA’s Professor in Luxury Management Strategy
CX-Excellence / Micha... @CxExcellence
4K Followers 3K Following Helping organisations thrive through Customer Experience, Journey Management, and Leadership Development. #CX #EX #JourneyMapping #Leadership
Guru CX @gurucx
57 Followers 116 Following Somos una empresa liderada y compuesta en su mayoría por mujeres expertas en Tecnologia, nube, SaaS, CX
FinTech Connector @FTconnector
2K Followers 2K Following Member-based community of executives, experts, and entrepreneurs connecting, collaborating, and creating financial services innovation. Click the link to join!
Ricardo S Gulko CX ce... @RicardoSGulko
12K Followers 13K Following Managing Director at https://t.co/J75B1uJTJV & https://t.co/USHTzRodbD Co-founder CX Pro - MBAgile CCXP #CustomerExperience & Success #Change #DigitalTransformation #IoT #AI #Tech
Vierula Consulting @MarkkuVierula
1K Followers 3K Following #löydäkilpailuetu, Consultant, #KeyNote, #worldclass #author, Creative, entrepreneur #siilotnurin #strateginenmarkkinointi #suuriintegraatiokirja ⚽#astonvilla
Johanna Sinkkonen @nanna_s
2K Followers 2K Following #leadership, #strategy, #customerexperience. Always drive change.
Kari Korkiakoski @karikorkiakoski
3K Followers 3K Following Thought leader in customer experience. Author of 5 CX books. CEO in Futurelab Experience. My blog https://t.co/Qy5NXL2vGG (in Finnish).
Dorothea Baur (Dr.) @DorotheaBaur
10K Followers 5K Following Straight Talk and Strategic Clarity on AI Ethics & Sustainability | Speaker · Consultant · Writer also - @dorotheabaur.bsky.social
Dataverkosto @dataverkosto
38 Followers 200 Following Dataverkosto yhdistää analytiikka-, IT-, markkinointi- ja design-palveluita tarjoavat yritykset, osaajat sekä palveluita hyödyntävät yritykset. #dataverkosto
RunningReverend @runningreverend
91 Followers 1K Following Senior Pastor, New Life Christian Center Host '3D: Daily Divine Direction Broadcast' WKAP-Faith Empowerment: https://t.co/DqGzQwHEBh Marathon Runn/Golf Enthusiast
Tom Proudley @TomPrysm
974 Followers 4K Following MD for @RestTechLive-Europe's leading event for the #technologies & #innovations transforming the #Restaurant & #Bar sector #RBTL20 #IDE20 #FES20
CX Forums @CxForums
2K Followers 3K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
Tarja Hellsten @TarjaHellsten
278 Followers 771 Following Tweets about clean energy, innovations, leadership, solar energy and electric vehicles
Charles Bennett @cnpbennett1
4K Followers 10K Following Making Customer Experience your business Game Changer
Cloud-Finder Schweiz @CloudFinderCH
988 Followers 3K Following Unabh. Experten- und Marktplattform für die Schweiz. CloudSecurity: Security-Finder.ch & CRM/XRM/CEM: CRM-Finder.ch Basis DIGITALE SCHWEIZ/DIGITAL SWITZERLAND
apk_fi @apk_fi
382 Followers 480 Following Ammattilaisten verkosto niille, joilla fokuksessa asiakas, intohimona #asiakaspalvelu ja #asiakaskokemus Tervetuloa: https://t.co/UQWRAnn4g3
Md.Sultan Ahammed @sultankhan19801
689 Followers 4K Following
DRUID @DruID_en
199 Followers 717 Following #CIAM solution to acquire and recognize your customers across all the #digitalecosystem into your #omnichannel and #customercentric marketing #strategy
Erwin Roos @RoosErwin
264 Followers 1K Following #CustomerManagement #ExpertConsultant | Co-Create & Transform #CustomerStrategy #CRM #CXM #DataScience #Growth | ex @UBS ex @Swisscom | ♡ #Nature #Golf #Hiking
fares.eidi @fareseidi
8 Followers 115 Following
BOARDIO @boardiocom
193 Followers 45 Following Expand to new markets with our global network of 12k advisors across 120 countries. FREE ADVISOR SEARCH.
Ilkka Huotelin @IHuotelin
66 Followers 152 Following An innovator, #analytics visionary and founder of @BeCustomerSmart, a #CustomerExperience #Consulting Company and in private life #train and #rail travel fan
HOTELS Magazine @HOTELSmagazine
53K Followers 724 Following Global, elegant, inspiring, HOTELS unlocks the art and feeds the passion for successful hotelkeeping.
LODGING Magazine @LodgingMagazine
16K Followers 2K Following Stay up to date on the hotel industry with the official publication of the American Hotel & Lodging Association (AHLA)
Hospitality Upgrade @HospUpgrade
9K Followers 679 Following The Technology Source for the Hospitality Industry - The Exclusive Affiliated Technology Publication of HFTP - Producers of HITEC #CIOSummit #HU25Years
FairmontHotels @FairmontHotels
165K Followers 25 Following Celebrating since 1907. At Fairmont, we #MakeSpecialHappen
HOTEL MANAGEMENT @HotelMgmtMag
24K Followers 1K Following Not just a professional magazine for the hospitality industry. We are the first of its kind.
HMG Hospitality @HMGHospitality
10K Followers 7K Following For more than three decades, HMG Hospitality has managed clients' branded and independent hotels as though they are our own.
Astrid Pocklington @AstridPock
1K Followers 2K Following #CustomerEngagement #CustomerExperience #CX #DemandGeneration @ForbesCommCncl contributor #ProudMum
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
CX Update @CXupdate
6K Followers 5K Following Customer Experience Update: insights your peers are reading. We bring together the best content on #CX from the widest variety of industry thought leaders.
HHD Magazine @HHDMagazine
2K Followers 1K Following Covering everything that the Hotel industry needs and read by over 78,000 in the industry. HHD is a must for those in the hotel trade, hospitality & events.
MSC Cruises (USA) @MSCCruisesUSA
76K Followers 3K Following European style meets American comfort. #LetsHoliday
Princess Cruises @PrincessCruises
245K Followers 5K Following Princess brings the world closer to you. 345+ destinations across more than 90 countries, on all 7 continents. 🌎
Royal Caribbean Europ... @MyRoyalEurope
50K Followers 16 Following We cruise and we tweet. #ComeSeek Social Media Privacy Policy: https://t.co/egyX6F8NAq
Sifted @Siftedeu
37K Followers 3K Following In-depth reporting on startup Europe, for startup Europe. 🇪🇺 Subscribe to Sifted Pro for vital market intelligence: https://t.co/M3g11175y3
Oracle Hospitality @OracleHosp
8K Followers 2K Following Oracle Hospitality provides leading enterprise-wide applications, services and hardware for the hospitality industry. A Proud @AHLA Platinum Partner.
CoStar News Hotels (H... @CostarHotels
35K Followers 221 Following Stay informed with the latest headlines, trends & analytics affecting the global hotel industry. Formerly Hotel News Now. https://t.co/aeAAolijPM
dailypoint™ @Michael_Toedt
203 Followers 285 Following a BigData Evangelist. #CentralDataManagement #CDM for #Hoteliers to disrupt #CRM #Marketing #Service #Operations in the #BigData era
Synerise @Synerise
5K Followers 630 Following The world’s most advanced behavioral AI infrastructure https://t.co/7GyrtfXyKT | https://t.co/znaJdXkCPR | https://t.co/wBLqicBFru
NYU International Hos... @NYUIHIF
5K Followers 761 Following NYU IHIF June 1-3, 2025 New York Marriott Marquis Your gateway to hospitality capital markets Supporting the @NYUTischCenter
MSc xAIM: eXplainable... @MSc_xAIM
143 Followers 11 Following eXplainable Artificial Intelligence in Healthcare Management - An Interdisciplinary Master’s Program at the Intersection of AI and Health Care
Hospitality Tech Mag @htmagazine
14K Followers 454 Following The official tweets of Hospitality Technology (HT) magazine. Producers of #MURTEC, HT-NEXT (#HTNEXT), & MURTEC Executive Summit (#MURTECExec).
HFTP/HITEC @HFTP
7K Followers 831 Following Hospitality Financial & Technology Professionals (HFTP®) is an international, professional association with events and members worldwide. Producers of HITEC®.
Merantix Group @Merantix
1K Followers 349 Following The Merantix Group invests, builds, and connects to drive impactful AI made in Europe.
Cherry Ventures @CherryVentures
12K Followers 483 Following After building the first wave of European tech, we know what it takes to back the next.
Federico Wengi @federicowengi
2K Followers 482 Following VC & AI at Amazon, ex VC partner. Sharing my personal stock portfolio and investment thesis 👇👇👇
Qatar Airways Holiday... @QRHolidays
10K Followers 586 Following Official account of Qatar Airways Holidays, holidays division of Qatar Airways. Operates in Qatar, Oman, and Kuwait.
Robert Ruf @datatainer
9K Followers 9K Following #DigitalTransformation #BigData #dataviz #AI #ML #Analytics #DataScience #insurtech #fintech | Customer Advisory @SASsoftware | opinions are my own
zenloop @zenloopHQ
124 Followers 80 Following 🚀 CX Action Management Platform that allows you to boost customer retention and trigger data-driven innovation #cx #customerfeedback
NICE CXone @NICECXone
8K Followers 3K Following With NICE, it’s never been easier for organizations of all sizes around the globe with the world’s #1 cloud customer experience platform for the contact center.
Medallia @Medallia
12K Followers 1K Following Medallia turns every customer signal — voice, chat, web, social — into clarity, so your teams can act fast and lead with confidence.
Aporia @AporiaAI
286 Followers 126 Following The AI observability platform trusted by DoorDash, Munich Re, Lemonade, Levi's, and more - now powering Coralogix's AI Center.
METRO Xcel @METROXcel
5K Followers 1K Following At #METROXcel we propel #tech #startups to expand at #scale. #Hospitality #Retail #Xcelentrepreneurs
Marriott Bonvoy @MarriottBonvoy
229K Followers 62 Following A travel program with extraordinary hotel brands and endless experiences. Tweet @MBonvoyAssist for service 24/7. Where can we take you?
ZVKI @zvki_de
609 Followers 467 Following Zentrum für vertrauenswürdige KI (#ZVKI) Eine Initiative des @iRightslab mit @FraunhoferAISEC, @FraunhoferIAIS und der @FU_Berlin. Gefördert vom @BMUV. 🚀
Bain & Company @BainandCompany
227K Followers 4K Following We're a global consultancy that helps the world’s most ambitious change makers define the future.
AmCham Germany @AmChamGermany
4K Followers 2K Following The American Chamber of Commerce in Germany e.V. is one of the largest business organizations in Europe representing the interests of U.S. and German business.
OCBC @OCBCBank
19K Followers 1K Following Tweet us from 9am - 6pm, Mon - Fri. For urgent matters, please call +65 6363 3333
hyatt @Hyatt
102K Followers 3K Following You can enjoy member-exclusive savings when you book on https://t.co/GzE5pJ1Wfq. For guest service, @HyattConcierge.
RosewoodHotels @RosewoodHotels
13K Followers 655 Following Discover our global collection of properties, inspired by our A Sense of Place® philosophy.
ScaleUp Valley @scaleup_valley
601 Followers 1K Following Helping businesses build resilience, agility and speed in these uncertain times!
BridgeWhat @bridge_what
15 Followers 9 Following
Luxury Latin America @LuxLatinAmerica
6K Followers 2K Following The only online magazine and blog dedicated to the best hotels, luxury travel, and real estate in Latin America: Mexico, Central America, and South America.
Four Seasons Hotels @FourSeasons
273K Followers 880 Following At Four Seasons, every stay is a story. And it starts with ❤️.
Mandarin Oriental @MO_HOTELS
139K Followers 1K Following The very best from our world of luxury. Are you a fan? #ImAFan
The Ritz-Carlton @RitzCarlton
227K Followers 342 Following The official twitter stream of The Ritz-Carlton Hotel Company, L.L.C. Tweeting for global travelers, collectors of #RCMemories and lovers of #luxury.
Hilton Newsroom @HiltonNewsroom
155K Followers 307 Following An official newsroom account for Hilton – a global hospitality company filling the earth with light & warmth since 1919.
IHG @IHGCorporate
99K Followers 2K Following IHG Hotels & Resorts is one of the world’s leading hotel companies with a purpose to provide True Hospitality for Good. Learn more at https://t.co/XY0wTRdXQc
Hartford InsurTech Hu... @HartfordInsHub
1K Followers 417 Following Bringing together ecosystem development, startup acceleration and corporate engagement.You might like
