The lack of communication and organisation is unacceptable, particularly for a large company. A £10 goodwill gesture does not reflect the inconvenience caused, especially as this has now happened twice.
This left us without essential items, including baby formula, over the Easter period. While we were able to travel to the store there was no time to do a full shop at this point and others may not be so fortunate.
I am writing this to complain about a second failed delivery from @Tesco along with the lack of communication and poor service we have experienced.
Due to having a new baby, we pay for a yearly delivery saver plan for convenience.
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