Contact Centre Network NI (CCNNI) @CCNNIre
A dedicated network helping contact centres in #NorthernIreland to network, share best practice and identify new ideas and opportunities. Northern Ireland Joined May 2018-
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Contact Centre Network NI (CCNNI) retweeted
We're honoured to be recognised for our commitment to people and community. Silver in People and Culture category at @CCNNIre Awards, celebrating our diverse, customer-first team.
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Contact Centre Network NI (CCNNI) retweeted
Huge congratulations to all the winners at last night’s @CCNNIre Awards! We’re excited to share our Belfast team was recognised in 2 categories: 🏆Gold winner Best Newcomer of the Year: Jacqueline Hamer! 🏆Joint Gold winner: People & Culture Congratulations 🙌🏻 #CCNNIAwards
What a night! Thanks to everyone who joined us at this year's #CCNNIAwards and to our sponsors for their support. Huge congratulations to all finalists & winners! Here's a message from Adrian Harvey, CEO of @Clevernelly our 2024 Headline Sponsor. bit.ly/4efSeuZ
The judges have awarded Joint Gold Winners in the People & Culture Category. Our winners are @BNPP_PF and @BudgetEnergy! @GLL – Belfast Better Customer Service Centre have won Silver. Thanks to our sponsor Elephants Don’t Forget #CCNNIAwards
Winners of Best Client Partnership are… @Firstsource Solutions & giffgaff!! Congratulations!! Sponsored by Invest NI #CCNNIAwards
Winners of the Equality, Diversity & Inclusion Award are…. @EE Belfast – BT Group!! Congratulations!! A big thanks to @ivestNI for sponsoring this category #CCNNIAwards
@FIBrus have taken Gold for the Customer Success Award! Congratulations to @NIElectricty who have won Silver! Sponsored by @PowerNI #CCNNIAwards
Let’s hear it for @Translink, gold winners of Best Advice Line / Helpline!! Shout out to @CapitaPLC PIP Enquiry Centre which has been awarded Silver! Thanks to our sponsor, @DanskeBANK_UK #CCNNIAwards
Winning Specialist Team of the Year is… @DanskeBank_UK (Operational Excellence Team). Silver Award goes to @CapitaPLC PIP (Quality Team). Thanks to @JabraBUSINESS for sponsoring this category #CCNNIAwards
We’re kicking off the company categories with the Customer Team of the Year Award Let’s hear it for our Gold Winners, @UlsterBankNI (DCA Exceptions Team) Congratulations to @Firstsource (YouFibre) on Silver. Sponsored by @Jabrabusiness #CCNNIAwards
We’re thrilled to reveal that Seosamh Malocco @PowerNI is our Gold Winner of Senior Leader of the Year! Thanks to @Clevernelly for sponsoring this category #CCNNIAwards
huge congratulations to Jonathan Kerr @NIElectricity who has won Customer Contact Leader of the Year! Esther McKane @PowerNI has claimed Silver, well done!! Sponsored by @clevernelly #CCNNIAwards
The award for Support Manager of the Year goes to… Brian Sullivan – @BudgetEnergy!!! Congratulations Sonya Simmons - @DanskeBank_uk for picking up Silver! This award is sponsored by @UlsterBankNI. #CCNNIAwards
We’re delighted to present Andrew Finn – Energia Group / @PowerNI with the Gold Trainer of the Year Award! Lisa Wallace - @NFUM Insurance has been given a Silver Award. Thanks to @UlsterBankNI for sponsoring this category. #CCNNIAwards
Put your hands together for James Young @Capitaplc PIP who has been crowned Gold Winner of Outsourced Team Leader of the Year!! The judges also awarded Silver to Jade Robinson @Firstsource Solutions Sponsored by @BudgetEnergy #CCNNIAwards
We have Joint Gold Winners for Inhouse Team Leader of the Year! Congratulations Gareth Downey @UlsterBankNI and Charlene Hoynes – @Allstate Northern Ireland! Linda Graham - @DanskeBank_uk has been awarded Silver! Thanks to our sponsor @BudgetEnergy #CCNNIAwards
Let’s hear it for our Advisor of the Year 2024, Ellie Binks @Fibrus!! Shout out to Lukasz Giblewski - @NFUM Insurance who has been awarded silver in this category. Sponsored by @cnectWales #CCNNIAwards
This year’s Support Person of the Year goes to…Emmet Crawford @PowerNI !! The judges also presented a Silver Award to Connor Scullion @Echo_MS - Congratulations! Sponsored by @CnectWales #CCNNIAwards
Huge congratulations to our Rising Star Gold Winner Caitlin Green @echo_ms. Chloe Turley @Firstsource Solutions was awarded Silver. Thanks to @Allstate NI for sponsoring this award #CCNNIAwards
The first award of the evening Newcomer of the Year is Sponsored by @Allstate NI. We have joint silver winners, Nathan Hurst @Santander and Georgia Richardson @NIElectricity. Gold Winner of Newcomer of the Year is Jackie Hamer – @BNPParibas Personal Finance! #CCNNIAwards
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