Southwest cancelled our flight. Refused to book us on a different airline; said due to weather the day before - now company apologized for technical issues. So we are stuck driving 14 hours home - w/ no refund or vouchers - and only an offer to fly 4 days later! @SouthwestAir
@SouthwestAir (3/3 - oops one more). And why did you hang up when we spent 2.5 hours on the phone trying to speak with someone? Please fix this! A last minute cancellation with only the option to rebook in three days due to an internal computer backend issue is unacceptable.
@SouthwestAir (2/2) the gate agent refused to book us on another airline and couldn’t rebook us until Tuesday - it is Saturday - but offered no vouchers. We are now having to drive more than 14 hours home - with two small children.
@SouthwestAir I saw an article where you apologized for flight delays and cancellations due to backend system issues. Why did your gate agent tell us our flight cancellation was due to the weather the day before?
Rule #3 of baby/toddler/small child sleep: if your parent has something he or she needs to do once you go to sleep, fight sleep as much as and for as long as possible
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Toddler dream instructions: You dream about flowers that grow up to be big flowers but then a lion chomps them and they grow again and the lion doesn’t come back but a crocodile eats a caterpillar
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