Clickatell @Clickatell

Attending FinTech Summit Africa in Johannesburg this week?   Our Sales Executive, Matthew Botwood, will be there meeting with financial services leaders looking to: - Reduce customer service costs - Improve customer experience - Automate service interactions with AI - Enable payments and transactions in chat - Drive measurable business outcomes on WhatsApp   Whether you're exploring AI, customer engagement, digital transformation, or chat commerce, we'd love to connect.   📅 Want to meet with Matthew during the event? Send us a DM or leave a comment below and we'll be in touch to schedule a time.   #FintechAfrica #Fintech #DigitalTransformation #WhatsAppBusiness #CustomerExperience #AI #ChatCommerce #FinancialServices

Today, our Cape Town team came together for our quarterly lunch. It was a time to connect, reflect, and celebrate the incredible work being done across the business.   Here's to everyone making it happen every day! 👏   #TeamClickatell #CapeTown #CompanyCulture #EmployeeExperience #ClickatellLife

keyboard_arrow_left Previous keyboard_arrow_right Next

Thank you, Michael Jordaan, for the mention and for highlighting Clickatell as part of Africa’s fintech story at the RMB Think Summit 2026. 🙌 Your message resonated strongly: the companies that succeed in Africa are often those that build for the realities of the market, not the ideal. For 26 years, that belief has guided Clickatell's journey - meeting customers where they already are through channels like USSD, SMS and WhatsApp, and helping enterprises deliver convenient, accessible digital experiences at scale. We’re honoured to be recognised alongside businesses solving hard problems with practical thinking and real-world innovation. And if we may add, you are part of that winning formula too. 😉 Read Michael's four lessons for African fintech success in Daily Maverick: hubs.la/Q04jVLp20 #AfricanFintech #ConversationalCommerce #FinancialInclusion #Innovation #BuildForTheConstraint

Today is World Cancer Day 🌍, a global moment to reflect, raise awareness, and stand together. It’s a day to raise awareness, encourage prevention and early detection, and stand in solidarity with the millions of people and families affected by cancer worldwide. At Clickatell, this day is close to our hearts. We believe awareness, compassion, and access to information can make a real difference. Let’s keep the conversation going, today and every day. #WorldCancerDay #CancerAwareness #TogetherWeCan #HealthMatters #Clickatell

Today, we honour Martin Luther King Jr. Day. A moment to reflect on the legacy of a leader who championed equality, justice, and dignity for all. Dr. King’s vision reminds us that progress is driven by courage, empathy, and the belief that everyone deserves to be seen, heard, and respected. At Clickatell, with employees and customers across the United States and around the world, we recognise this day as an opportunity to reaffirm our commitment to inclusion, connection, and building technology that brings people closer together. #MLKDay #MartinLutherKingJr #Equality #Inclusion #Leadership #Clickatell

🛠️ Buying an air conditioner is easy. Installing it? Not always. Builders Warehouse saw an opportunity to improve customer satisfaction and boost revenue by offering professional installation services right inside WhatsApp. With Clickatell’s Chat Commerce Platform, they achieved: - 70% engagement rate - 27% conversion to paid installation - 60x higher conversions than in-store upsell attempts Discover how 👉 hubs.la/Q03XZ5s_0 #Clickatell #CaseStudy #WhatsAppSuccess #CustomerExperience

Happy New Year! 🎉✨ As we welcome 2026, we’d like to thank our employees, customers, partners, and followers around the world for being part of the Clickatell journey. Here’s to a year of new opportunities, meaningful connections, and continued growth together. Wishing you a happy, healthy, and successful 2026! #HappyNewYear #Welcome2026 #ThankYou #TeamClickatell #Grateful #NewBeginnings

Today is Boxing Day, also known as the Day of Goodwill in South Africa 🎁 With Clickatell teams and customers across many of the regions celebrating Boxing Day, we wish everyone a restful and enjoyable day with loved ones. #BoxingDay #DayOfGoodwill #HolidaySeason #RetailMoments #TeamClickatell

For our followers, teams, and customers around the world, whether you’re celebrating Christmas Day 🎄 or simply enjoying the holiday season, we’re wishing you a restful and happy holiday ✨ and time well spent with the people who matter most 💙 #HappyHolidays #ChristmasDay #TeamClickatell #HolidaySeason

Today we observe Day of Reconciliation. It’s a moment to reflect on our shared history, acknowledge the journey toward unity, and recommit to building a future rooted in understanding, inclusion, and respect. With Clickatell teams and many employees based in South Africa, we recognize the importance of connection - listening, learning, and moving forward together. #DayOfReconciliation #SouthAfrica #Unity #Inclusion #TeamClickatell

📊 60x higher conversion rate! That’s what Builders Warehouse achieved when they partnered with Clickatell to bring post-purchase installation support directly into WhatsApp. By engaging customers at the right time, Builders turned a friction point into a revenue opportunity while delivering a seamless customer experience. Read the full case study here: hubs.la/Q03XPH1Q0 #Clickatell #ChatCommerce #WhatsAppBusiness #RetailInnovation

Our Cape Town team came together today to end the year on a high note. 💙 From shared meals to big laughs and festive moments, it was the perfect reminder of what makes Clickatell special: our people. Thank you to every employee for showing up, stepping up, and making 2025 so successful. Here’s to more growth, connection, and impact in the year ahead! ✨ #Clickatell #TeamClickatell #TeamCulture #PeopleFirst #EndOfYearCelebration

keyboard_arrow_left Previous keyboard_arrow_right Next

A big shoutout to every brand delivering fast, connected, and convenient customer experiences this Black Friday and Cyber Monday! Clickatell is proud to help enterprises connect, interact, and transact in chat, even on the busiest days of the year. Let’s keep commerce flowing. 💬⚡ #BlackFriday #CyberMonday #ChatCommerce #AI #EnterpriseCX #Clickatell

Today, we pause with gratitude for the people, partners, and communities who make our journey possible. • To our customers: Thank you for trusting us to help you connect, interact, and transact with your consumers in meaningful ways every day. • To our partners: Thank you for your collaboration, innovation, and shared vision for the future of Chat Commerce. • To our incredible Clickatell team: Thank you for your passion, resilience, and commitment to creating customer-first experiences in chat. Whether you're celebrating near or far, may your day be filled with connection, gratitude, and moments that matter. Happy Thanksgiving! 🍂🧡 #Thanksgiving #Gratitude #Clickatell #Thankful #ChatCommerce #TogetherWeGrow

Our CEO, Pieter de Villiers, recently attended the SAVCA conference, where a proposed regulatory sandbox for South African start-ups was a key topic of discussion. This new framework could make it easier for founders to attract global investment and scale internationally while keeping operations and jobs in South Africa. Pieter noted that the solution is a win-win for the ecosystem but now requires collective will to finalise. He also warned that without meaningful reform, outdated policies will continue to limit founders’ ability to grow globally. Read more: hubs.la/Q03VnkCL0

MyBroadband recently reflected on Clickatell’s early beginnings and our role in shaping global mobile messaging, including enabling WhatsApp’s seamless account onboarding and helping enterprises unlock chat as a trusted service and commerce channel. As we continue to celebrate our 25th anniversary, we’re proud of how far we’ve come and are even more excited about the AI-powered, agentic future we’re building next. Read the full story here: hubs.la/Q03TLrtz0 #Clickatell25 #ChatCommerce #Innovation #BuiltInSouthAfrica #GlobalTech #AgenticCommerce

📲 Yesterday at the MEF Leadership Forum during AfricaCom, our Deputy CISO Casper de Villiers joined a great panel discussion hosted by WASPA: “Messaging Matters: The Evolving Role of Messaging in Africa’s Digital Economy.” From bulk SMS to RCS, WhatsApp for Business, and conversational AI, the session explored how messaging continues to power Africa’s digital economy, driving engagement, compliance, and customer journeys. 💬 Casper shared how enterprises can navigate today’s fragmented messaging landscape: “There’s no one-size-fits-all channel. The right mix depends on your customer journey, use case, and business goals.” - Start with the customer: Align channels to where engagement matters most. - Let data lead: Use delivery rates, engagement, and ROI to guide decisions. - Stay flexible: Adopt CPaaS platforms that enable true omnichannel strategies. - Simplify and educate: Help brands cut through the noise with clear, data-driven guidance. A big thank you to WASPA and moderator Anzelle Robertson for hosting this valuable discussion on the future of messaging in Africa. #MessagingMatters #WASPA #MEFLeadershipForum #DigitalAfrica #MobileMessaging #CustomerEngagement #CPaaS #Clickatell #AfricaCom #AfricaTech #CapeTownEvents #ATF2025 #AfricaTechFest

From four lines of code in Cape Town to powering secure, AI-driven chat commerce for leading global brands. In this Q&A with Disrupt Africa, our CEO & Co-Founder Pieter de Villiers reflects on Clickatell’s 25-year journey. From pioneering mobile messaging long before “chatbots” were cool, to leading the next wave of AI-powered chat commerce that’s reshaping how enterprises connect, interact, and transact with their customers. “Reaching 25 years is more than a celebration of longevity; it’s a testament to our people, our customers, and our unwavering purpose to give people back time through the power of chat.” - Pieter de Villiers Read the full story via Disrupt Africa: hubs.la/Q03SMlZq0 #Clickatell25 #ChatCommerce #AIInnovation #Leadership #DigitalTransformation #AfricaTech #AgenticCommerce

On this Remembrance Day, we honor the brave men and women who have served and sacrificed in the line of duty. Their courage and commitment remind us of the power of unity, resilience, and hope - values that continue to inspire generations across the Commonwealth and beyond. Lest we forget. 🌹 #RemembranceDay #LestWeForget #HonourAndRemember

We’re back with another feature in our Graduate Spotlight series, celebrating the curiosity, growth, and ambition of the talented young professionals shaping their futures with Clickatell. 🚀 This week, we caught up with Joshua Sendin, our Graduate Business Analyst in Product Management, who shared how the program has helped him shape his goals and future plans. 💡 #Clickatell #GraduateSpotlight #FutureLeaders #TeamClickatell #YouthProgram #LifeAtClickatell #CareerGrowth

keyboard_arrow_left Previous keyboard_arrow_right Next