David Wheable @DavidWheable
Working in IT Service Management since 1998. During the day I'm a Principal Consultant with Forrester and in my spare time I run and have fun with the family. Knutsford, UK Joined April 2010-
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@Anoushka__S @hccs1978 This is actually Freya's friend Freya whose dad is called David - just to be really confusing!
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@hccs1978 Freya from Yr 7 with her rainbow
David Wheable retweeted
Resources for all businesses on from us (@forrester) on this dedicated resource site for COVID-19. No subscription required go.forrester.com/covid19/
Employee experience, customer experience and business results are correlated @forrester @Thomas_Husson
The number of #CX execs will grow by more than 25% @forrester @Thomas_Husson
Marketers will extend their investment in technology @forrester @Thomas_Husson
RPA use and services will continue to expand @forrester @lkoetzle
The rise of adversarial fashion to combat mass surveillance @forrester @lkoetzle
Deepfakes will cost businesses €225m in fraud @forrester @lkoetzle
We couldn't avoid talking about Brexit @forrester @lkoetzle
If you thought 2019 was interesting then just wait for 2020 @forrester @lkoetzle
And we're off - into by Mack Brothers to our predictions event @forrester
Getting ready for @forrester London predictions event
@TonyPriceAtWork @virtualclarity @JoshuaBrusse Still be good to catch up even for a short time. Enjoy your hols and say hello to @JoshuaBrusse for me
David Wheable retweeted
Here's my take on why the RFP no longer has a place in modern, digital business. RIP The RFP – This Is Not Your 1990s Vendor Selection Process forr.com/2PQP6OI via @Forrester
@fustbariclation They worked but the results (from the customer perspective) looked the same. The picture shows banking apps from different banks but they look almost the same
Many digital transformation efforts have created undifferentiated results
Ready for our Digital Transformation and Innovation Forum
Our biggest fans this week: @saputertpec. Thank you! via sumall.com/thankyou?utm_s…
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