DeskDirector @DeskDirector
Build better relationships with your clients using DeskDirector - the ultimate IT Service client experience platform. deskdirector.com Joined June 2012-
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97% of workers believe that the lack of team alignment influences the success of a project. Clearly, team alignment matters for business success! So, we’ve collected a list of 5 must-have features of ITSM software that promote team alignment. hubs.la/Q01nfNVR0 #ITSM
30% of companies are considered behind in technology adoption. One way to avoid that statistic? Adopt new software equipped with the resources your business needs to stand out. Read the blog to learn more. hubs.la/Q01mhdz20 #softwareadoption #digitaltransformation
How do you ensure that you’re digitizing IT processes, the right way? We put together a simple 5-step framework to get you started. Read the full blog and take the first step towards successful process digitization! hubs.la/Q01ltDXp0 #itprocesses #digitaltransformation
Tracking the right KPIs can be the difference between a profitable year and a loss-making one. We’ve collected a list of 8 essential MSP KPIs you should be tracking & how to calculate them. Set your business up for long-term success! hubs.la/Q01kswsT0 #clientportalsoftware
The avg. customer churn/year in some markets is about 30%. That means customer churn is a blackhole for revenue. Learn 5 ways to use your client portal software to build a loyal client base that’ll stick around! hubs.la/Q01jvYb-0 #clientportal #clientportalsoftware
2023 is sooner than you think, and it's never too late to start developing your IT strategy! We gathered 9 essential ITSM software features, that will create a better experience for clients and IT teams in the new year. Learn more! hubs.la/Q01hb5LM0 #ITSM #2023
Looking to keep your business modern, scalable, and efficient? Make sure you’re integrating your IT tech stack! Discover 4 surefire strategies for better IT integration that will deliver low costs and accurate data. hubs.la/Q01gmQfq0 #techstack #ITSM #ITintegration
IT automation isn't just for the IT department. In fact, it can be used to streamline recruitment, onboarding, payroll, scheduling, incident management, and much more within the HR department. Learn more! hubs.la/Q01fxkRZ0 #itautomation #ITSM
Do YOU Need SOPs?? Find out what business functions require standardized processes to help them stay successful and productive, and learn how SOPs can be the batteries that power your business. hubs.la/Q01d51Y40 #standardoperationgprocedures #SOPs #ITmanagement
80% of B2B business purchases are impacted by a client’s customer experience. So how do you differentiate your CX? Expectation management! Learn how to deliver excellent service while also managing client expectations: hubs.la/Q01cjV2-0 #customerservice #ITSM #ITmanagement
If only there was a way to make projects, job functions, and workflows organized, routine, and repeatable... There is! SOPs do exactly that. Discover 6 simple steps for creating and deploying SOPs that boost productivity:hubs.la/Q01bNKvr0 #SOP #ITmanagement
Cybercrime has risen 600% since the pandemic 🤯. That's not a typo! Every business must be prepared to effectively deploy a robust risk management strategy. Learn 5 practical tactics to do just that! hubs.la/Q01bd7rs0 #riskmanagment #ITmanagement
Ready to invest in your digital future? XaaS, the umbrella term for cloud-based services, is a great way to meet the demand for cloud apps and services in the era of digital transformation. Learn more! hubs.la/Q019J-1K0 #XaaS #SaaS #digitaltransformation
Cybercrime is predicted to cost $10.5 trillion by 2025. But with proper risk management and incident reports, you can protect your company. Learn how to prepare your team to minimize your business’s risk. hubs.ly/Q0198KmT0 #riskmanagement #incidentresponse #ITautomation
57% of employees report not being given clear directions by supervisors. That number is way too high! Standard Operating Procedures (SOP) help fill that communication gap. Discover the power of SOPs! hubs.la/Q018GFkg0 #SOP #standardoperatingprocedure #ITautomation
U.S. companies lose more than $62 billion a year due to poor customer service. How can you avoid being part of that terrifying statistic? It's all about having a user-friendly, effective client portal. Learn more:hubs.la/Q0188C6k0 #clientportal #customerservice #ITSM
78% of business leaders believe automating tasks increases productivity for everyone involved. With automation, you can boost productivity and deliver better overall business results for organizations of all sizes. Learn more: hubs.la/Q017DSZ-0 #ITSM #ITautomation
ITSM is no longer just about IT. In the evolving ITSM world, it’s time to put the focus on service management. Learn how to level up your ITSM strategy in this fast-changing IT landscape: hubs.la/Q017cpWn0 #ITSM #digitaltransformation
Looking to future-proof your business and adapt to ongoing digital transformations? ITSM tech has you covered! Drive positive outcomes and prepare for future pivots with a tech that never goes out of style. hubs.la/Q016WFLX0 #ITSM #ITSMsoftware #ITSMtools #ITautomation
There's so much to gain from ITSM software...as long as you're using it properly. In under 5 minutes, find out what complementary frameworks will help ensure the ITSM is boosting profits and increasing efficiency! hubs.la/Q016g2zn0 #ITSM #ITSMsoftware #ITSMtools
The ICT Guy @theictguy_co_uk
2K Followers 4K Following Daddy to 2, Geek, 3rd Line IT Engineer, Security & Compliance focused, #Intune #Azure #Cloud specialist. Sleeps better when devices are compliant. Views my own.
Deighd @Deighd80mllGQ
65 Followers 3K Following
Austin Sink @sink_austi6055
22 Followers 379 Following Christian, Father, and BI and Automation Engineer
Chaveli Acha @chaveli_acha
2 Followers 137 Following
Jared Miller @Jared2Miller
67 Followers 240 Following Director of Technology | Systems Architect, Soccer & Volleyball Athlete, PC Gamer and overall Tech Enthusiast
TechExtensor @TechExtensor
271 Followers 2K Following We are leading Web and #MobileAppDevelopment Company based in Ahmedabad, India Providing Best IT Services Globally. #webapplications #software #apps
Coviah @coviahhq
8 Followers 105 Following The AI workspace that ships your compliance program through audit. SOC 2, ISO, HIPAA, GDPR, CMMC. 80+ frameworks. Built by compliance pros for compliance pros.
MSPdatabase™ @MSPdatabase
900 Followers 6K Following https://t.co/RSLMaqTa9V - powered by MSPdb-2.1 Find a Managed Services Provider in the USA, Canada & UK. Add your MSP here: https://t.co/xRmLJaXzjY Visit https://t.co/RSLMaqTa9V
Sunil Kumar @SunilKu85291
1K Followers 5K Following Hey there ! I'm Sunil ,Expert #WordPress #Developer . Able to maintain #WordPress Related Problem, #Design #Websites and I can provide you #technical #support
Heritage Infosoft Pvt... @heritageInfoso1
43 Followers 893 Following Heritage Infosoft specializes in providing services across various disciplines like brand development, graphics designing, video and motion graphics, digital ma
Dmitri Rodenko @dmitri_rodenko
517 Followers 2K Following Founder SaaSFounders, IT Marketing Expert | Helping IT Founders to generate a consistent flow of sales opportunities. Owner of IMG Ukraine
Compliance Scorecard @ComplianceScore
240 Followers 506 Following Your #compliance journey begins here and it starts with processes. compliance risk gets you compliance ready by keeping your risk in check #shiftLeft
Sachdeva Technologies @sachdeva_tech
169 Followers 437 Following Sachdeva Technologies is a website development and designing company IT based company in india and leading provider of software solutions.
ActioHX @_ActioHX
328 Followers 1K Following We specialize in optimizing the Human Experience by providing insights, recommendations, intelligent automation, and cognitive self-assist capabilities.
Excell Group @ExcellGroup
122 Followers 2K Following
Diederik Twickler @DTwickler
204 Followers 281 Following Oprichter van Campai, Managed IT Service provider. Daddy. Likes: Gadgets, Web, Microsoft, BBQ and Politics.
Stardawn IT @StardawnIT
24 Followers 134 Following Your time is valuable. Let us take care of the RMM. Stardawn IT assists MSPs in utilising Automation, RMM, Backup, MSP staffing and NOC services.
Request IT @requestit_msp
5 Followers 91 Following We deliver services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers' premises
Vandana Thakur @Vandana_1208
71 Followers 728 Following Are you a Managed Service Provider seeking greater efficiency? Stardawn IT assists MSPs in utilising Automation, RMM, Backup and NOC services. #RMM #MSP
UniPay Gateway @UniPayGateway
2K Followers 5K Following Enterprise scale, #PaymentProcessing and #RecurringBilling solutions for #Merchants, ISOs and #PSPs. Universal and unified #opensource #java #paymentplatform.
ForestLover68 @ForestLover68
2K Followers 3K Following True Blue Voter, nature lover, Loves to travel, enjoy hiking and anything outdoors. standing up and speaking out for the future of our children and the earth.
Atera @AteraCloud
2K Followers 1K Following Redefining enterprise IT by shifting from manual, ticket-driven workflows to an autonomous model powered by AI agents.
Kate Montgomery @KateMontgomery3
48 Followers 937 Following
Jaspreet Singh @Jaspree65760170
416 Followers 3K Following #Software_Consultant | Extensive knowledge in software development | Passionate about delivering solutions that accelerate #growth and optimize performance.
Rize Technologies @rize_tech
477 Followers 301 Following Your trusted IT services provider https://t.co/opswKuUFqd
Passkey Technology @PasskeyCS
383 Followers 2K Following Who do you trust with your mission critical data and uptime? Passkey Technology is a Minnesota based IT Service Provider and MSP.
The Channel Focus Com... @ChannelFocusC
1K Followers 2K Following The No. 1 Community for Individuals Running Sophisticated Channel Partner Ecosystems.
BetterTracker @bettertracker_
640 Followers 747 Following AI-powered SaaS & spend management. Track contracts, renewals & software spend in one place. Find savings, stay ahead. #SaaS #FinOps #MSP #SpendManagement #SMB
Tyrone @TyroneTeeinAus
0 Followers 25 Following
SankalpIT @sankalpit_team
302 Followers 716 Following From streamlining your #RMM, PSA, and Remote access software to handling #NOC, #Backup, Triage, and patch management, all SankalpIT can handle for your #MSP.
IT Portal @IT__Portal
61 Followers 103 Following The most flexible platform for KBs, Docs, Passwords, and Configurations running on our Cloud or yours.
Jay Strickland @jaystrickland
187 Followers 154 Following Jay Strickland is the founder and CEO of WingSwept, a technology consulting firm based in Garner, NC
Jason Ryals @jryals5
131 Followers 1K Following
Vermont Managed Servi... @VermontMSP
139 Followers 867 Following Vermont Managed Services provides IT Support, IT consulting, cybersecurity & cloud migration for businesses in Vermont, USA. Visit: https://t.co/e2L8x99E6l
Naheed @ns4214
80 Followers 1K Following
High Wire Networks @HighWireNtwks
724 Followers 1K Following official $HWNI x account watch for updates as we take the company forward.
Hero Managed @heromanaged
54 Followers 150 Following Hero Managed provides the best IT support solutions to Tampa Bay and the surrounding area.
Florida Managed Servi... @FloridaMSP
203 Followers 1K Following We provide Managed IT services in Florida for small-medium sized companies. Visit https://t.co/OwQPqE5bRf or call for a free IT consultation: 1-888-904-7297
KPInterface @KPInterface
305 Followers 625 Following KPInterface provides full-service IT and #cybersecurity management for businesses. Managed Services Provider (#MSP) for #SMBs in the Mid-Atlantic region.
Managed IT Blog @ManagedITblog
791 Followers 1K Following Learn about Managed IT Services for your business @ https://t.co/AUVDsrpuWJ powered by @MSPdatabase add your blogs @ https://t.co/ZcV7cobhx1
HCLSoftware @HCLSoftware
39K Followers 16K Following We develop, market, sell, and support software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security.
Toydens @Toydens1
7 Followers 79 Following Toydens is a company I set up in November 2020 I built dens for teddy's as I was so k of falling over my kids toys. I have now expanded to go-karts and ride ons
Stephen L Rose @stephenlrose
41K Followers 35K Following Passionate about helping businesses to deploy, secure and adopt AI technology . @stephenlrose on all social platforms.
Giant Rocketship @GiantRocketship
36 Followers 97 Following Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand es
Richard Tubb @tubblog
5K Followers 57 Following Author | Advisor | Board-Level & Non-Executive Director (NED) for Technology Companies | #Productivity nerd | Comic Book Geek | Loves a #CheekyNandos
Multiplier @UseMultiplier
10K Followers 276 Following Empowering companies of every size to hire, manage, and pay global teams in 160+ countries.
Azure FinOps @AFinops
431 Followers 340 Following This account is dedicated (mostly) to exploring and sharing ways to apply FinOps principles to the Azure platform. Cost is a signal, learn how to read it.
SmarterMSP @SmarterMSP
15K Followers 2K Following https://t.co/PR9NBHuefd is your go-to source for #ITchannel news and information needed to run your #ManagedService business. Powered by @BarracudaMSP. Subscribe today:
Mike Julian @mikejulian
8K Followers 341 Following Helping AI-native companies negotiate, manage, and forecast AI and cloud contracts. CEO/Cofounder at @DuckbillHQ.
NordVPN @NordVPN
155K Followers 61 Following The all-in-one digital security app. Block scams, malware, and phishing with a next-gen antivirus built into the world’s most advanced VPN.
Service Leadership In... @S_LIndex
635 Followers 419 Following Dedicated to providing total profit solutions for IT Solution Providers, directly and through industry consultants and global IT vendors.
SolarWinds @solarwinds
20K Followers 3K Following SolarWinds is a leading provider of powerful and affordable IT infrastructure management software. Make IT look easy.
Bill Gates @BillGates
64.3M Followers 571 Following Sharing things I'm learning through my foundation work and other interests.
The Joint Staff 🇺�... @thejointstaff
446K Followers 307 Following Official Twitter account for the Joint Staff, the Chairman of the Joint Chiefs of Staff, and the Vice Chairman. Follows, RTs, links, and likes ≠ endorsement.
Matt Watkinson @mwtknsn
552 Followers 22 Following Author of Mastering Uncertainty, The Grid and The Ten Principles Behind Great Customer Experiences.
Daniel B @danielburrowes
374 Followers 532 Following I'm an MSP IT Engineer from Sydney. I am all about all things tech, gaming and hanging with friends.
The Hacker News @TheHackersNews
1.9M Followers 2K Following The #1 trusted source for cybersecurity news, insights, and analysis — built for defenders and trusted by decision-makers.
Devolve @devolvecalgary
245 Followers 1K Following Devolve is a leading premier mobile app development firm with expertise and prime focus on working with prospects having out-of-the-box ideas.
Mads Fosselius @MFosselius
2K Followers 2K Following CEO & Co-founder of @DixaApp, the customer friendship platform for customer loving brands. Unify your #CustServ on phone, email, chat & social for a better #CX!
SafeDNS @SafeDNS
983 Followers 201 Following SafeDNS offers cloud-based #WebFiltering solutions that fight web threats. More than 4000 clients trust us. Create your first policy today with 15 day trial
GitHub @github
2.7M Followers 333 Following The AI-powered developer platform to build, scale, and deliver secure software.
Procurri @procurri
588 Followers 2K Following Procurri is channel-focused working in partnership with solution providers to provide Global Maintenance, Lifecycle & ITAD services along with Hardware supply.
Silverbug | Part of t... @Silverbug_ltd
1K Followers 2K Following Managed IT Solutions provider. Proud sponsor of @Wolves, @Harlequins, @ThePGA & @Gulf_Racing - Give us a call on 0345 565 1953
Daly Systems @dalysystems
878 Followers 708 Following Provide businesses with the best #informationtechnology and #Telecommunication solutions in the market since 1996.
Spambrella @Spambrella
8K Followers 7K Following Global cybersecurity company that protects corporate, data, people and brand against advanced email threats and compliance risks - [email protected]
Store Kat @Storekat
216 Followers 215 Following Adaptive B2B warehousing. Data driven mission to drive sustainability, efficiency & inventory mgt. Worlds biggest warehouse.
Acronis @Acronis
94K Followers 9K Following Cyber Protection, Management and Automation Platform for Managed Service Providers and IT departments.
Chris McGovern @chrismcgovern20
1K Followers 1K Following President & CEO @preshai | Building the AI services company for the IT Channel.
Secure Networks ITC @secnetitc
2K Followers 2K Following Reliable IT Partner with 15+ years experience and undisputed Tech Support. San Diego based Computer Consulting Managed IT Services and Support. +1 855 707 9935
Digital Transformers @DigitalTransfrm
744 Followers 2K Following Digital Transformers; #IoT, #Blockchain, #CyberSecurity, #Bigdata& #Analytics, #DataScience, #AI & #Bots, #AR& #VoiceTech. Email [email protected]
Nick Allen @NickWAllen
9K Followers 7K Following Head of Marketing | Strategic Marketing, Growth and Running | #startup #Agile #Marketing #CSPO #INFJ #NightNinja 🥷 #ultramarathon 🇳🇿
MSP Techs @MSPTechs
208 Followers 273 Following Our vision is to make effective use of technology one of the key driving forces behind the success of all businesses and organisations.
NEOVERA LLC @Neovera
447 Followers 401 Following Neovera is your trusted advisor and strategic partner, delivering comprehensive cybersecurity and cloud solutions tailored to your enterprise’s needs.
Bridgeworks @BridgeworksLtd
11K Followers 12K Following #WAN Acceleration for @Dell @IBM @McAfee @AWSCloud @NetApp & more! #DataCentre #GovTech #FinTech #HealthTech #DRaaS #BUaaS #AI #MachineLearning #GDPR #STEM
ODIN Computer Technol... @ODINComputers
68 Followers 54 Following
Prysm Corporation @prysmcorp
17 Followers 30 Following As Your Trusted Technology Partner, we provide managed services and consulting for all your business IT needs.
Carly Thompson @carls951
4K Followers 4K Following Work in Finance at a #Seattle #Tech #Startup | #Travel #Coffee #Yoga #DIY
NVision IT @nvisionitnv
101 Followers 293 Following NVision IT provides Northern Nevada's leading businesses and organizations with full-service managed IT solutions.
Greg Du-feu @greg_dufeu
73 Followers 265 Following Technology business owner @dufeu, dad to 2 girls, rugby fan player and coach for @wbororfc, amateur beer taster.
Techbuyer @TechbuyerGroup
2K Followers 739 Following We buy, #refurbish and sell #datacentre and #IT equipment | #CircularEconomy Supporter | #QueensAward for #InternationalTrade Winner 2020
Maxsum Consulting @maxsumsolutions
87 Followers 296 Following Enabling Opportunity, Realising Potential Melbourne, Bendigo, Regional Victoria & beyond!
DataSpring, Inc. @dataspringinc
2K Followers 2K Following Worry-Free Business IT! We offer Tech Solutions, Managed Services, Software Dev & More- Microsoft Gold Partner https://t.co/2LUxmHCenQ Instagram @dataspringinc
IT Business Canada @itbusinessca
7K Followers 1K Following ITBusiness.ca - News, Articles and Strategies for Business Managers and Information Technology Professionals in Canada. Computer Products - All hands on Tech.
IT Business Hero @ITBusinessHero
53 Followers 73 Following
Cloud Plus @cloudplusit
699 Followers 3K Following Your go-to #Tech partner for #Business #ITSupport. Discover why Cloud Plus is rated No.1 for #smallbusiness & #entrepreneurs here: https://t.co/nF51pgbyo8
Smart Dolphins IT @SmartDolphinsIT
905 Followers 2K Following 🐬 British Columbia's leading #ManagedIT Service Provider. Keeping businesses productive and secure. 21 years and counting. #yyj #Vancouver #Nanaimo
Customer Serv Advice @CustServAdvice
1K Followers 2K Following We've moved to @softwareadvice – see you there!
Kristian Feldborg @k_feldborg
25K Followers 21K Following Founder @LabsVesuvio #insurtech, #fintech, #innovation, #level39 | London | Doha | Copenhagen | Kathmandu | most of my tweets are awesome 👏
Zenoss (Now part of V... @zenoss
14K Followers 9K Following Zenoss is now part of Virtana. This combination introduces the industry's broadest, deepest, and most unified observability platform.
OSR Manage by Osprey ... @OSRManage
2K Followers 388 Following Outsource sales management for the IT Industry – your MSP solution for Sales Growth
Microsoft Office @Office
1.5M Followers 2K Following Support and announcements for Microsoft Office can now be found on the Microsoft 365 channel at @Microsoft365.
Tim McNeil @timplatts3
482 Followers 625 Following Helping companies grow their business through lead generation and outsourced sales management.
Virtuoso @virtuososocial
1K Followers 2K Following A forward-thinking managed IT services provider - with offices in the UK, NZ + AU. We empower customers with modern technology and new ways of working.Trends for United States
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