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@jonprecious We apologize for the inconvenience this has caused. I’d be happy to assist you further with your concern. Kindly follow us and send us a direct message (DM) so we can provide the appropriate support. Thank you, and I’ll be waiting for your response

@EastMidRailway Morning. I booked to go from Sheffield to London St Pancras yesterday on the 0822 service. I booked first class tickets and the train was so busy I didn't get a seat or service that I paid for. How do I go about complaining and discussing compensation, please?

We apologize for the inconvenience this has caused. I’d be happy to assist you further with your concern. Kindly follow us and send us a direct message (DM) so we can provide the appropriate support. Thank you, and I’ll be waiting for your response

JP @jonprecious

4 months ago

@EastMidRailway Morning. I booked to go from Sheffield to London St Pancras yesterday on the 0822 service. I booked first class tickets and the train was so busy I didn't get a seat or service that I paid for. How do I go about complaining and discussing compensation, please?

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@jonprecious We apologize for the inconvenience this has caused. I’d be happy to assist you further with your concern. Kindly follow us and send us a direct message (DM) so we can provide the appropriate support. Thank you, and I’ll be waiting for your response

@EastMidRailway you are running the most unreliable service ever in the history of railways. Not having trains is better than the service you provide. You must charge so much for such piss poor service because most of what you charge is given back in refunds. Pathetic.

Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

Andrew Skinner @sk55ner

4 months ago

@EastMidRailway you are running the most unreliable service ever in the history of railways. Not having trains is better than the service you provide. You must charge so much for such piss poor service because most of what you charge is given back in refunds. Pathetic.

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@sk55ner Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

@Trix62971577639 Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

@EastMidRailway Management need the sack this is poor planning of there decision making when they knew up front when something is happening days/weeks in advance. But they do nothing to ease the situation.

Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

Martin @Trix62971577639

4 months ago

@EastMidRailway Management need the sack this is poor planning of there decision making when they knew up front when something is happening days/weeks in advance. But they do nothing to ease the situation.

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@Trix62971577639 Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

@redone1965 Apologies for the inconvenience caused. Please Follow us and Send us a direct message so we can assist you promptly

Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

Martin @Trix62971577639

4 months ago

@EastMidRailway Management need the sack this is poor planning of there decision making when they knew up front when something is happening days/weeks in advance. But they do nothing to ease the situation.

2 1 1 361 0

@redone1965 Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

@xleahc_x Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks

@EastMidRailway My LNER 17.30 train from Edinburgh to London King’s Cross is very delayed. But my transfer from Doncaster to Lincoln will be missed, and with how delayed the train is, will I miss the last train back to Lincoln?? If so, is there any alternative to me getting home

@xleahc_x We apologize for the inconvenience this has caused. I’d be happy to assist you further with your concern. Kindly follow us and send us a direct message (DM) so we can provide the appropriate support. Thank you, and I’ll be waiting for your response

We apologize for the inconvenience this has caused. I’d be happy to assist you further with your concern. Kindly follow us and send us a direct message (DM) so we can provide the appropriate support. Thank you, and I’ll be waiting for your response

Leah⚘☽ @xleahc_x

4 months ago

@EastMidRailway My LNER 17.30 train from Edinburgh to London King’s Cross is very delayed. But my transfer from Doncaster to Lincoln will be missed, and with how delayed the train is, will I miss the last train back to Lincoln?? If so, is there any alternative to me getting home

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@DerekMalon79993 Hi, we are  sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks