Endicia @Endicia
Technology and software solutions for e-commerce shipping. We help businesses of all sizes solve their most pressing shipping challenges. endicia.com Mountain View, CA Joined March 2009-
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@androgynous_boy We're sorry to hear that. Please email us at [email protected] with your account details so we can diagnose and troubleshoot further. We'd be happy to help! -Sincerely, Paul
@androgynous_boy We're sorry to hear that. Can you provide details on what issue is occurring? We'd be happy to help.
@esvegateban We would recommend contacting the USPS directly at 1-800-ASK-USPS or visiting usps.com/help/contact-u… -Sincerely, Paul
@esvegateban Hi, while we’d like to help you today, we would like to clarify that we are not the United States Postal Service. Wwe do not deliver packages or handle delivery in any way.
@132slotcar Hi, we're sorry to hear that. Can you please provide more details on your issue and whether you are receiving a specific error code/message? We are not aware of any operational issues. We'd be happy to help further. -Sincerely, Paul
@DavidFJackson5 Hi David, thank you for your feedback and I sincerely apologize for the experience. Please let us know how we can help you further with the app and we will be happy to help ASAP. Please send us an email to [email protected]. -Sincerely, Paul
USPS is adjusting the pricing on a number of their services in the next few weeks. Our latest blog is here to keep you informed. bit.ly/3yrzWIt
USPS is adjusting the pricing on a number of their services. Our latest blog is here to keep you informed: bit.ly/3L43A9q
@kaseyleebaxter Thanks for using Endicia! We appreciate your feedback and loyalty! If we can help you with your account, please let us know! -Sincerely, Paul
@RayAboody Hi Ray, we'd certainly like to help you further. Can you please let us know what issue you are encountering with the Endicia service? I apologize for the experience. -Sincerely, Paul
@DavidFJackson5 Hi David, thank you for your feedback! We respect your concerns. The full name of the layout is the "APO and US Territory Label Layout" (small or large). USVI would fall under the US Territory categorization. -Sincerely, Paul
@zacksoto Hi, I sincerely apologize for the experience and for for any misunderstanding. While I show that one of your accounts was closed on 2/23/2022, I have located an add'l account for you and made sure this acct is closed as well. We have emailed you in regard to this issue. -Paul
@DavidFJackson5 Hi, can we confirm which layout you are using? We tested this using the APO/FPO and US Territory layout in Dazzle 24.1 and it worked okay. Can you please confirm whether you are using the regular "Zebra Layout"? It should be the "APO and US Territory" label (small or large one).
@DavidFJackson5 Thank you so much for these details! Rest assured that I am working with our Tier 2 Tech Team to obtain more information on this issue for you. I apologize for the experience. -Sincerely, Paul
@magnus59 Thank you for your feedback. To clarify, Endicia's service is the ability to print postage, and we would be happy to review this issue further regarding trim box and font embedding as it relates to the DAZzle program and postage-printing. We'd be happy to help. - Paul
@PREPRESSHULK Hi, thank you for your feedback! Can you please provide further details and info on what you mean by "trim box" and "embed fonts"? We'd like to address this issue for you as best as possible. We appreciate your feedback regarding RGB black, which we have escalated.
@132slotcar Hi Alan, I can see why this issue would be upsetting. Rest assured that we are investigating this issue further and the information displayed with our development teams and with the USPS. I'm sorry that you encountered this issue. Please contact us further at [email protected]
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