HDI vChapter @HDIvChapter
We're the local chapter for folks that don't have a local chapter! Join us for regular online meetings, discussions, and occasional social media events! hdivchapter.com Online Joined December 2012-
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We're one hour away from "The Zen of Support!" Join us 1:00p ET today. hdivchapter.com/meetings/ #hdivchapter
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Today's the day! Join us 1:00p ET today as MetricNet's Jeff Rumburg talks "The Zen of Support" hdivchapter.com/meetings/ #hdivchapter
Do you know the signs of burnout? lifehacker.com/what-causes-bu…
Join us tomorrow, March 14, 1:00p ET as MetricNet's Jeff Rumburg talks "The Zen of Support" hdivchapter.com/meetings/ #hdivchapter
Next Tuesday! Join us on March 14 as MetricNet's Jeff Rumburg talks "The Zen of Support" hdivchapter.com/meetings/ #hdivchapter
Improvements to artificial intelligence = the rise of a "useless class?" Don't tell your customers! ideas.ted.com/the-rise-of-th…
What does your organization's operating structure say about how employees work? fastcodesign.com/3068474/the-re…
Maybe don't do it the way the CEO of Uber did it. Employees deserve respect too. newyorker.com/business/curre…
#selfimprovementfriday wants you to know the difference between being busy and being productive. jacksimpson.co/finishing-bein…
Coming soon! Join us on March 14 as MetricNet's Jeff Rumburg talks "The Zen of Support" hdivchapter.com/meetings/ #hdivchapter
So, um, like, yeah. Stop using filler words in conversation. nytimes.com/2017/02/24/us/…
Yikes. Does your org outsource any work? Or ever outsourced entire teams? arstechnica.com/tech-policy/20…
What criteria does your team use when looking for employees and leaders? askamanager.org/2017/02/how-ca…
Just when you were getting adjusted to Millennials, here comes Gen Z. Are you ready for them as employees and users? cioinsight.com/it-management/…
How do you spend the last hour of your work day? fastcompany.com/3068397/work-s…
And IT gets asked to support 100% of them, right? ;-)
The average private user in the U.S. has 75 programs installed on their PC, and 7.4% of them are past end of life. buff.ly/2lPa6a0
Many orgs make a recommendation for a default browser for their users. Does your service desk have input in that? news.google.com/news/amp?caurl…
An interesting read. Social engineering is a sadly effective way to get around security restrictions. arstechnica.com/security/2017/…
Seems to me like companies being nice should be the default and not a surprise to anyone.
After years of intensive analysis, Google discovers the key to good teamwork is being nice lnkd.in/dK43Uv2
Do your users have admin rights on their computers? Does it change how you provide support?
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