Hello Patient builds AI agents for patient conversations: calls, scheduling, intake, billing, and recall across voice, text, and web chat. HIPAA, SOC 2 Type 2hellopatient.com Austin, TexasJoined March 2024
This is Pete. He answers the patient billing line for Piedmont Urgent Care by WellStreet, all 88 locations, more than 20,000 calls a month with no hold time. Close to half now get resolved without a human.
Excited to share our latest case study at @HelloPatient.
A few months ago we took over billing related calls for WellStreet Urgent Care, one of the largest urgent care operators in the country.
Since then, our AI agents now handle 20,000+ patient billing calls a month. Zero
Hello, is it Mia you're looking for? 📞
Last chance! Stop by Booth 3336 at #VMX2026 and pick up our yellow phones to chat with Mia—the AI receptionist that handles scheduling, after-hours calls, and anxious pet parents 24/7.
See you before we pack up! 🐾
Best-dressed attendees at #VMX2026? Obviously. 🐾
Stop by Booth 3336 to grab a bandana for your pup and meet Mia, our AI agent who handles patient communication 24/7.
See you in Orlando!
Big news: Hello Patient has raised a $22.5M Series A led by @scalevp, with participation from all existing investors and new partners @alumniventures & FirstLook Partners.
In just 16 months, we’ve gone from idea to serving 100Ks of patients monthly across urgent care, primary care, mental health, virtual care, medspas, and vet care.
Our mission is to 10x patient access + help providers scale practices without scaling headcount.
Grateful to our investors @8VC, @blingcapital, @maxventuresvc, @flexcapital, and @RemusCapital for doubling down on us.
And none of this would be possible without our team and partners.
Let’s build the future of patient communication.
Healthcare practices are tired of routine busywork. It's time to automate the annoying tasks:
✖️ Silence the incessant ringing
✖️ Auto-reply like a champ
✖️ Schedule like a pro
✖️ Chase referrals without breaking a sweat
3 days till launch.
Hey healthcare heroes 👋
Remember when we thought fax machines were the future? We're cooking up something way better.
(Spoiler: It's AI, and ours is about to become your front desk's new best friend)
#MeetMia#HealthTech
I know my shitposting has suffered lately but I'm excited to share that I'm back in the arena!
Today we're launching Hello Patient out of stealth with our $6.3m seed round from 8VC, Bling Capital, and Max Ventures to bring gen AI phone agents to healthcare.
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2K Followers 2K FollowingHead of Design @HelloPatient | Prev: Led Product Design for Growth & Consumer @CarbonHealth. Aunt T & Titi Taylor. Winter’s mom.