Hera Support @HeraSupport
The official Hera Customer Support Twitter! We are here Monday-Friday, 9am-5pm to help with all customer queries & questions! heralondon.com England, United Kingdom Joined October 2017-
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@Richiee90715508 @HeraLondon_ Sorry to hear this! DM me your order number and I will get this looked into for you. Thanks!
@Mhyykol @HeraLondon_ Haha! Sign up to the mailing list to be the first to know of sales and offers!
@AaronThoros @HeraLondon_ Ah no! Let me check this for you, can you please DM your order number? Thanks!
@cal0695 @HeraLondon_ Hey Cal! Let me have a look for you, can you DM me your order number please? Thanks!
@kbible92 @HeraLondon_ Hey! Drop us a DM and we can help you with your return! :)
@lapsdog @HeraLondon_ Hey Jon! It's coming back online Sunday 7pm for the launch of FW19! :D
@Joel_Hawkins92 @HeraLondon_ Hey Joel! Drop us a DM and we can get this sorted for you! :)
@Gavin_Quigley sure thing! DM me your order number and I will have a look for you! Thanks, Danni :)
@Crowther5Ben we are launching our new range soon so watch this space on our website! :D
@Jenny04874528 Hey! All our Jeans are unisex so they are under the same category on the website :) thanks!
@BidmeadDRFC ahhh sorry! We are constantly adding more stock so keep an eye out on the website :D thanks!
Bank holiday sale use code SAVE20 for 20% off everything ends Monday at midnight #HERA
@BenGray_94 Can you DM us your order number and we can have a look for you Ben? Thanks!
@nicolageorge152 Hi Nicola! Can you DM us your email address so we can look into this further for you? Thanks! :)
Celebrate 4 years of HERA with 25% off for 4 days! Use code BIRTHDAY25 at the checkout #HERA
@axxxl123 Hi there! Thank you for your tweet! If you send us over an email to [email protected] we will be able to help you from there. Kind regards, Daisy
@axxxl123 Hi there! We are sorry to hear about the issue you have had with your recent order. Could you please send me a photo of the relevant fault and I will look into this for you. Kind regards, Daisy
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