At 2:55pm EDF promise to call me back. EDF never call back
Try to call back but EDF close at 6pm. Now 2 months after trying to get EDF to change their own meter over
@edfenergy@ofgem@itvnews@EmilyThornberry
Return to the meter to find that the key doesn’t work ‘error : d4’. Try lots of button pressing to no avail. Call EDF, 15 minutes to speak to somebody who says they are doing their best to solve the issue efficiently
@edfenergy@ofgem@itvnews@EmilyThornberry
In the mean time the credit on the meter has tumbled to £1.47 Take the ‘Digital key’ that EDF send to a local top up facility and add £20
@edfenergy@ofgem@itvnews@EmilyThornberry
Nothing, can’t tell me if it will be this month, year or decade, then they start to raise their voice because in their words ‘I don’t understand the process’
@edfenergy@ofgem@itvnews@EmilyThornberry
Eventually get to speak to somebody who tells me all previous advice about remote switch over is nonsense and there is no availability to change the meter…
@edfenergy@ofgem@itvnews@EmilyThornberry
Wait 14 days and call back, get cut off once, put through to a messaging service that says their department closes at 4pm
@edfenergy@ofgem@itvnews@EmilyThornberry
Another 3 calls to get through to EDF to be told they can’t see the new meter on ‘their system’ for 14 days after which its a simple ‘electronic’ process to remotely change the meter over to direct debit
@edfenergy@ofgem@itvnews@EmilyThornberry
The fitter turned up, found an issue with the meter caused by previous occupants and left notifying ‘revenue protection’ RP
@edfenergy@ofgem@itvnews@EmilyThornberry
Have been trying to get an EDF pre pay meter changed to an EDF direct debit meter after buying a property from Islington Council …
@edfenergy@ofgem@itvnews@EmilyThornberry
The cabins, structural timber frame, timber cladding, circa 50% of the internal wall and ceilings lined with timber boarding built within a tight urban site in Folkestone …
Building new urban homes from wood instead of concrete and steel could save about 10% of the carbon budget needed to limit global heating to 2C this century
theguardian.com/environment/20…
Building new urban homes from wood instead of concrete and steel could save about 10% of the carbon budget needed to limit global heating to 2C this century
theguardian.com/environment/20…
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