Steve Holstein @Holstein

photographer. award-winning radio pro (retired). founder/editor-in-chief @ interprep llc. St. Louis Joined January 2008

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Steve Holstein @Holstein

5 months ago

Does Ameren not know how technology has made it super easy to keep customers in the loop the whole way? I swear they pat themselves on the back for sending a one hour notice that isn’t even correct.

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Steve Holstein @Holstein

5 months ago

alert customers a full 24 hours before? (Two neighbors heard nothing about the outage). Now, 2+ hours later the old pole is still up and there’s been no outage.

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.@gobrightspeed talked my 82 yo mom into a service she didn’t need. She’s been without phone-internet for 3 days. When I asked chat support in the app what time they will be here it says no one has to be here — despite another section of the app saying someone has to be here.

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Steve Holstein @Holstein

10 months ago

Hey @gobrightspeed, you talked my 82-year-old mother into a service she doesn’t need, then turned off her phone and internet. And when I called to have it all restored you hung up on me.

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Steve Holstein @Holstein

12 months ago

@david_perell Latin music is the fastest growing genre.

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Steve Holstein @Holstein

a year ago

You might change these to: Click here to CONFIRM your appointment. Click here to RESCHEDULE. Click here if the issue has been RESOLVED. You might also add a space between each sentence.

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Steve Holstein @Holstein

a year ago

Hi @BrightspeedHelp @gobrightspeed. You sent my elderly mom an appointment confirmation. I want to suggest you update the text links in your email. I looked for confirm, reschedule, and resolved buttons in the email, then I realized the words are the links.

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Steve Holstein @Holstein

a year ago

The @nytimes map displays only "confirmed" protests. Thanks to social media, we can confirm many, many more. I shared two photos with the article's writers as proof of the St. Louis rally. Here's one. nytimes.com/2025/06/14/us/…

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Steve Holstein @Holstein

a year ago

A few photos from my nearby Hands Off National Day of Action. #stlouis

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Steve Holstein @Holstein

a year ago

Thanks to @charlescwcooke and @scottlincicome for a comprehensive, easy-to-understand explanation of the good, the bad, and the myths about tariffs. podcast.charlescwcooke.com/episodes/episo…