JustGiving Help @JGhelp
We're here Monday-Saturday, 9am - 6pm answering questions on all things https://t.co/tvKEhVs40V. Find help here https://t.co/XX0MVe17Go or drop us a tweet. justgiving.com/help London, UK Joined March 2013-
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@Matt92939991044 Hi Matt, Thanks for getting in touch. We're sorry to hear you were experiencing these problems. Like thousands of other services across the world, JustGiving is currently being impacted by this third party global IT outage. We’re working hard to resolve this and apologise...
@_kayleighx__ Hi Kayleigh, Thanks for getting in touch. We're sorry to hear you were experiencing these problems. Like thousands of other services across the world, JustGiving is currently being impacted by this third party global IT outage. We’re working hard to resolve this and apolog...
@_ladyjayne Hi there, Thanks for getting in touch. We're sorry to hear you were experiencing these problems. Like thousands of other services across the world, JustGiving is currently being impacted by this third party global IT outage. We’re working hard to resolve this and apologise...
@marcwill86 Hi Marc, please email our help team on [email protected] with your query.
@SallyWa62006185 Hi Sally, please email our help team on [email protected] with your query.
@MagsB86 Hi Maggie, please email our help team on [email protected] with your query.
@aimlouiseYT @JustGiving Hi Aim, please email our help team on help@JustGiving.com
@CharityMan2024 @JustGiving Hi Kristian, please can you email our help team on help@JustGiving.com with your query.
@zoe_bearx there aren't any immediate plans for an actively supported JustGiving app. All users on the platform access it through the web browsers on the mobile device or laptop/desktop computers they're using
@angahlegend974 @JustGiving Hi there, please can you email our help team on help@JustGiving.com with your query.
@aaronbissex1 @JustGiving Hi there, please can you email our help team on help@JustGiving.com with your query.
@zoe_bearx hi Zoe, please the app you have there that isn't actively supported. To access the JustGiving platform, you can use the web browser on your mobile device or a laptop/desktop computer. I hope this helps. Please let us know if you need anything else at all
@zoe_bearx sorry to hear you're having that problem. If you're referring to our platform's website as JG currently doesn't have an app, please get in touch with our support team directly through the purple message icon in the bottom right corner of our help area so we can assist further
@RosieTh90769554 Hi Rosie, please email your query to our help team on [email protected]
@WorkMumOnTheRun Hi Mandy, please can you email our help team on [email protected] with your query.
@kerikimberley Hi Keri, I can see my colleage has sent you an email in regards to your query.
@SC04TYL Hi Scott, please can you email our help team on [email protected]
@itsmejamespg Hi James, please can you email our help team on [email protected]
@uknsc Hi Tim, please can you email our charity team on [email protected] with your query.
Need help? We're here for you 🙋♂️ Our Customer Support team are on hand Mon-Sat (9am - 6pm). To find answers to most questions, head to our help area: just.ly/3ommBpw
@MATEACOTT Hi Mat, please can you email our help team on [email protected]
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