Jess @JessAndrea

Joined November 2012

Tweets

255
Followers

24
Following

158
Likes

16

Jess @JessAndrea

2 months ago

@AerLingus is it possible to pre-book a child’s meal for a transatlantic flight on here please or do I need to call up?

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Jess @JessAndrea

6 months ago

@AerLingus Thanks for your reply, I’ve actually been able to resolve the problem already with @British_Airways as I had booked one of your flights through them.

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Jess @JessAndrea

6 months ago

@AerLingus I sent a private message this morning about booking seats but have no reply as yet, is it better to call?

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Jess @JessAndrea

a year ago

@RoyalMailHelp Hi, sent a DM yesterday for some help with a parcel that was missing payment - is that something you can assist with?

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Jess @JessAndrea

2 years ago

@premierinn Trying to cancel a reservation with no success. I have a week or two before I am at my cancellation deadline, is your app website likely to be back up and running soon??

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Jess @JessAndrea

3 years ago

@Morrisons Thank-you, I’ve done this on your site but deliveries still showing as chargeable

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Jess @JessAndrea

3 years ago

@Morrisons Do you still offer a free delivery pass to NHS?

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Jess @JessAndrea

3 years ago

@Gatwick_Airport I’m a member of @myGatwick and usually use the 10% off official car parking - struggling to find the discount code/link as website seems to have changed… can you help at all?

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Jess @JessAndrea

3 years ago

@hm_custserv Struggling to get the member extra 15% off sale to work on my basket in app… am I doing something wrong?!

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Jess @JessAndrea

3 years ago

Thanks so much Dave - will send a DM now :)

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Jess @JessAndrea

3 years ago

@Morrisons I’m part of the NHS club and wanting to take advantage of free delivery on groceries. How do I get this set up on the website? My club membership is showing but not the free delivery pass

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@IKEAUKSupport Why such mixed service?! Received excellent customer service online recently then today at IKEA Nottingham terrible service in store - waiting over 45 minutes to collect 1 item that was not available for self selection 😔

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Jess @JessAndrea

4 years ago

@British_Airways Is there a problem with your online check-in this morning?? My parents are unable to complete this for their flight tomorrow even though they’ve had all covid documents approved. Please help

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Jess @JessAndrea

4 years ago

@EE No that’s all for now, thanks

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Jess @JessAndrea

4 years ago

@EE Hi, I placed an order for a new phone and pay monthly deal at the weekend. Just tried using your online tracker for an update but no information is available. Can you help at all?

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Jess @JessAndrea

4 years ago

@EE Thanks for your reply Craig, I have now managed to get through on the phone line and got sorted. Thanks again

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Jess @JessAndrea

4 years ago

@EE It’s the iPhone 14 pro - I would just like to find out if the order has been dispatched yet as I may need to cancel if I can?

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Jess @JessAndrea

4 years ago

@EE Hi, I’ve just come off the phone with someone at EE who was unable to help due to the phones being down… is this the case also via Twitter?

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Jess @JessAndrea

4 years ago

@babyplanetuk Do you have the Stokke Xplory prams in store available to look at in Derby or Leicester?

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Jess @JessAndrea

4 years ago

@VirginVoyages This isn’t the app, it is the offers and reimbursement form in relation to our cancelled cruise!

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Jess @JessAndrea

4 years ago

@VirginVoyages Cannot seem to get past this loading page when trying to submit a travel reimbursement for the cancelled resilient lady sailings! Please help