John Willmott @John_NH
NelsonHall CEO. Also responsible for assessment of vendor capability in digital operations transformation research.nelson-hall.com Joined October 2009-
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We've just published the latest edition of our #ITServices #LinkedIn #Newsletter! Subscribe now for insights on industry trends from our expert analyst team, and get a round up of all the latest news, views and research reports: linkedin.com/build-relation…
#NelsonHall's study, 'Life & #Annuities: Redefining Operations in an #AI-First Era', is designed to provide L&A insurers with actionable insights to help them apply AI-first strategies and achieve measurable benefits to their business: reimagine.nelson-hall.com/reports/life-a…
.@Akhila_NH has launched a new #NelsonHall study – ‘#AI-enabled #PlatformApplicationServices’. Project participation is open, without charge, to all relevant vendors. #PlatformApplicationServices #AI #QualityEngineering #QE #ITservices
.@AndyE_NH's new @NHInsight Global #Banking #BPS Market Forecast: 2026-2030 Report has been published and is now available to program subscribers: reimagine.nelson-hall.com/reports/global… #outsourcing #AI #ProcessAutomation #Fintech
'The CX Services market in 2026 has evolved to an #AI-first redesign of front-office operations.' See #NelsonHall's Global #CXServices Market Forecast: 2026-2030 for more: reimagine.nelson-hall.com/reports/global… #CX
Though #sharedservices, captives, and voice process outsourcing have been around for ~30 years, global capability centers (#GCCs) are now becoming a strategic priority and a competitive edge for #digital, data, and increasingly #AI-led business transformation...
.@Vaibhav_NH has published a new @NHInsight blog post – "@Infosys GCC Conclave: What 'AI-First, Future-Ready' Means" reimagine.nelson-hall.com/articles/infos… #GCC #AI #AgenticAI @InfosysBPM
We've just published the May edition of our #ITServices newsletter on #LinkedIn. Click the link to subscribe: linkedin.com/build-relation…
Don't miss out! Get the inside track on market trends in the new issue of our #Banking, #Insurance & #Healthcare Newsletter. Subscribe now for all the latest news and views: linkedin.com/newsletters/ba… @AndyE_NH @BilalCH_NH #finserv #Healthcare
'...implementing new functionality is done using a trial-and-error approach that sources advanced technology from Fintech vendor ecosystems and marketplaces.'
'...only a few of the most sophisticated, large W&A managers are integrating business model change into their transformation initiatives.'
.@AndyE_NH as published a new @NHInsight blog post: 'How Wealth & Asset Managers are Transforming Operations' sowo.kr/re3B4ENU #WealthManagement #AssetManagement #OpsTransformation #Automation #AI #Fintech #Digital
NTT DATA is investing in #AI to augment and empower employees by designing systems around human intelligence...
.@johnl_nh has published a new @NHInsight blog post – 'NTT DATA Focusing on Responsible Innovation & Human-Centric AI': reimagine.nelson-hall.com/articles/ntt-d… #ITservices #AI #AIOPs #AgenticAI #BPS #Innovation @NTTDATA_inc @NTTDATA
.@IvanK_NH is launching a new @NHInsight #CXTransformation2026 report. It will assist buyers of CX transformation services to differentiate across providers and select services most relevant to their customer support and revenue generation needs.
We've launched a new #OperationsTransformation Insights Newsletter. It provides a round-up of @NHInsight's research & thought leadership, a summary of recent market happenings and more... linkedin.com/pulse/operatio…
'With the adoption of #AI, the speed at which the technology is evolving has taken most industry players by surprise, leading to ambiguity about the right use cases for AI adoption.'
Most #GenAI investments are for use cases including service delivery optimization, legacy modernization, and managed services #automation...
.@AkhilaH_NH has published a new @NHInsight blog post – '@nasscom ‘26: IT Service Vendors Realign as AI Orchestrators' reimagine.nelson-hall.com/articles/nassc… #ITservices #AI #GenAI #AgenticAI #Talent #cybersecurity
NelsonHall @NHInsight
18K Followers 16K Following NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
Elizabeth Rennie @erennie_
4K Followers 5K Following HR Research Director at NelsonHall https://t.co/4eddlZ8sIh Also follow @HRTT_NH
Ivan Kotzev @IvanK_NH
4K Followers 3K Following Research Analyst #NelsonHall. Interested in disruptive technology & #CX transformation. I tweet #CXServices newsAndrew Efstathiou @AndyE_NH
2K Followers 1K Following Banking Operations Research Director at NelsonHall, the global analyst firm. I specialize in payments, securities, core banking, and loan processing services.
Dominique Raviart @DominiqueR_NH
8K Followers 7K Following Driving #ITServices coverage and advisory services for #NelsonHall. Coverage includes services around #Testing #QE
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NelsonHall @NHInsight
18K Followers 16K Following NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
Elizabeth Rennie @erennie_
4K Followers 5K Following HR Research Director at NelsonHall https://t.co/4eddlZ8sIh Also follow @HRTT_NH
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4K Followers 3K Following Research Analyst #NelsonHall. Interested in disruptive technology & #CX transformation. I tweet #CXServices newsAndrew Efstathiou @AndyE_NH
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Infosys @Infosys
518K Followers 17 Following Follow us to join conversations on how to #NavigateYourNext! We help clients navigate transformation with #AI powered core, #AgileDigital & lifelong #Learning
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Rachael Stormonth @rstormonth
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