Kader Essalhi @Kdr_E
Digital & Social Media Analytics Geek Tweeting About Stuff Like #Data #SocialMedia #Marketing #Digital #Advertising #GrowthHacking #Tech bit.ly/1KyDkL8 London Joined September 2011-
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@parcelforce Hello, please reply to my DM. Thanks!
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@Tierneyspencer2 @vueling How did you even manage to submit your request?
@vueling "We remain at your disposal". Is ignoring a customer desperately asking for help your way of remaining at his disposal?
@vueling Hello there, the refund claiming system on your website doesn't work. How can I proceed to get my money back?
@vueling Me again. Would you mind answering my DMs from a week ago? Request forms on your site (purposely?) don't work. Had a look online, didn't need to search very long. Seems like I'm very far from being the only 1 affected by this. Please do your job and help your customers!
@vueling This is getting ridiculous. I have tried 3 different browsers and cleared cache/cookies, forwarded you all the screenshots, that request form on your website does NOT work! Can you provide an alternative solution? Or are you just going to ask me to try again with another browser?
@airarabiagroup Hello, I've replied to you. Please check your DMs. Thank you!
@airarabiagroup Hello, I have reached out to you earlier regarding my flights. Please check your DMs. Thanks!
@vueling They still don't work for me, I've DMed a screenshot and all the details. Please check your inbox.
@vueling Yes, but with a wrong answer. Have you even read my tweet? That form on your website doesn't work, hence why I'm getting in touch through Twitter. Please provide me with an alternative solution that works to get my refund.
@vueling I've also DMed you with all the details to save you time. Please answer urgently!
@British_Airways can you please answer my request about luggage allowance before my flight goes? Thanks, Kader
@British_Airways hey, I've DMed you about an extra baggage allowance to add my flight which goes tomorrow morning. Please help me out ASAP. Thanks!
@British_Airways I've booked a flight from London to Toulouse that is meant to go in 1 day. You said you've emailed me my booking but you still haven't! I've DMed you my booking details this morning and still haven't received a reply. Could you pls deal urgently with my request?
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