Lorna @LornaEdith

Technology enthusiast, jewellery-making hobbyist and try-hard cook! London based marketing professional. All views my own. London Joined March 2009

Tweets

420
Followers

171
Following

293
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Lorna @LornaEdith

6 years ago

@BVC_Trust I'm trying to find out who is responsible for The Royal Oak Valley path. Can you help?

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Lorna @LornaEdith

6 years ago

@hantsconnect Thank you.

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@hantsconnect the path along Royal Oak Valley is very overgrown with nettles making it impossible to walk with a pushchair as my baby gets stung legs. Also, very obvious garden waste flytipping. Can you please help?

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DIY SOS @DIYSOS

7 years ago

Is there ANYONE that might be able to help us out with either of the following for our Big Build in Charlton Kings that starts next week?! Plumbing and Heating Materials Block Paving Supply?! If so please get in touch at: [email protected] PLS RT @MrNickKnowles

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Lorna @LornaEdith

7 years ago

@facebook I've contacted you 3 times on private message and 4 times on email but am not getting a response or even acknowledgment. Not great CX. Despite sending you three forms of ID, I can't login. Please help.

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Dinand Tinholt @tinholt

7 years ago

End the customer feedback loop with…happiness? #ArtificialIntelligence lnkd.in/e7rbR4E

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Lorna @LornaEdith

8 years ago

#retail #personalization Through personalized engagement, the retail industry is able to create customer connections that matter. Read ahead to find out more and join us in New York for #NRF2019 goo.gl/edv8ga lnkd.in/eKpB9wf

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Lorna @LornaEdith

8 years ago

As Messaging Grows, Brands Are Evolving To Be a New Kind of Friend wired.com/wiredinsider/2… via @WIREDInsider

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Lorna @LornaEdith

8 years ago

Did you know that a majority of #utilities consumers would be comfortable paying for their gas and electric bill through a ‘utility bot’ on an app? Learn more here : capgemini.com/winning-utilit…

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Lorna @LornaEdith

8 years ago

Welcome back to stand-up @rhodgilbertshow - well worth the wait! Enjoyed your show @southhillpark with @BrendyTheFrenzy

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Lorna @LornaEdith

8 years ago

Release Iceland’s banned Christmas advert on TV #NoPalmOilChristmas - Sign the Petition! chn.ge/2ROWS9u via @Change

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LYONSCG @LYONSCG

8 years ago

It’s a wrap on day 1 at #SAPCXLive! Join us tomorrow at booth P1 to learn more about how we help organizations create meaningful, results-driven customer experiences.

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Lorna @LornaEdith

8 years ago

Join Capgemini for 2 days of transformational solutions, industry leading demos and expert insight at #SAPLive Summit. You can see our list of sessions & everything we have planned: #SAPLive goo.gl/pKFnQv

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Ada Powers //☁️ @powe.rs @unknownmetric

8 years ago

what if we need less "teach kids to code" and more NeoPets-style "provide compelling online experiences that can be enhanced through code and let kids teach themselves"

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Lorna @LornaEdith

8 years ago

I was glad to see that the word opportunity was used at least once in this article! AI will create jobs, and to keep consumers happy organizations ensure interactions are enabled by a mix of both AI and humans. lnkd.in/gHmFV7m lnkd.in/gukK4Mz

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Lorna @LornaEdith

8 years ago

According to new Capgemini research, cost of implementation is driving factor for AI implementation for many organizations - not impact on customer experience. lnkd.in/gHmFV7m