Metrinomics @Metrinomics

Designing & managing worldwide #CustomerSuccess & #CustomerExperience programs. Welcome to the world of #CustomerGardening in #B2B and #Sales #DigitalBusiness metrinomics.com Berlin Joined August 2010

Tweets

2K
Followers

353
Following

687
Likes

162

Metrinomics @Metrinomics

6 years ago

Coronafon: die elektronische Krankenschwester meldet sich 2 am Tag bei ihren Patienten und lädt sie zum Update ihrer Gesundheitsdaten ein. Sie fragt die Covid19 Symptome ab & nimmt auch Meldungen über weitere Kontaktpersonen entgegen. crowdnose.com #COVID #Quarantaene

0 0 1 0 0

View Details

Metrinomics @Metrinomics

6 years ago

crowdnose.com/post/das-quara… Das Quarantäne-Dashboard Behalten Sie den Überblick, verfolgen Sie die Entwicklungen, treffen Sie Ihre Entscheidungen in voller Transparenz der Situation #quarantaene #COVID19 #quarantaenedashboard #Gesundheitsamt

0 0 2 0 0

View Details

Metrinomics @Metrinomics

6 years ago

crowdnose.com/post/erfahrung… In der ersten Coronawelle in der ersten Hälfte des Jahres hat sich die Metrinomics an einem Hilfsprojekt für Corona-Patienten beteiligt. Das Ergebnis nach einigen Monaten: gegenseitige Aufmerksamkeit hat eine nachweisbare Schutzfunktion. #Corona #COVID19

0 0 1 0 0

View Details

Metrinomics @Metrinomics

6 years ago

crowdnose.com/post/patriotic… Täglich erweitert sich die Liste der Covid-19 Quarantänepatienten. Eigentlich müssten sie wiederholt kontaktiert werden, um die Entwicklung der Quarantäne zu überprüfen. Coronafon schafft an dieser Stelle Abhilfe. #COVID19 #Corona #Quarantaene #Coronafon

0 0 1 0 0

View Details

Metrinomics @Metrinomics

6 years ago

The @ONECampaign is bringing together stories of hope from communities around the world as we continue to understand the full effects of #COVID19. Add your story of international solidarity. act.one.org/letter/stories…

0 0 2 0 0

View Details

Metrinomics @Metrinomics

6 years ago

The coronavirus is starting to hit the poor parts of the world. We want to help local health teams face the virus tsunami. We built the app and test it on site, but there is a lot to do in the next few days when we will to roll it out. Become a contributor metrinomics.com/coronafon/

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

When we talk about “old times”, we are talking about an old view of things. Apparently, the Coronavirus is changing our perspective. In other words, it will change what we all consider valuable. customergardening.com/2020/03/19/goo… #valuegain #customerexpectation #CX #customer #coronavirus

0 0 2 0 0

View Details

Metrinomics @Metrinomics

6 years ago

What is the probability that we are heading for a recession? Is this reason enough to take a new look at our business models and test them for recession security? To find out, here are some questions related to your customers. customergardening.com/2020/03/17/bec… #CX #businessmodel #valuegain

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

Customer knocks himself out! Sensors have a heart of rules that can be applied and combined in an individual way, to transform the flow of data into a flow of personalized action. But what is needed to make it work for the customer? customergardening.com/2020/03/12/cus… #CX #valuegain #value

0 0 2 0 0

View Details

Metrinomics @Metrinomics

6 years ago

In our ongoing work with customer data, we carry around a constantly growing mountain of data from the past. Because we use AI learning processes,the amount of data from which we can learn also increases. And doesn’t ‘more knowledge’ lead to better action? customergardening.com/2020/03/10/the…

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

The value for each type of product or service focuses on the background of the customer’s motivation to buy, and on the standards for personal success in use. customergardening.com/2020/03/05/wha… #valuegain #customersuccess #CX #customerexpectation #value #businessmodel

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

The key to sales success is to understand the ‘why’ of a purchasing decision. But how to get through to the ‘why’?The good thing about our Digital Business is that we've many data. The bad thing is that all this data treasure lacks one thing: subjectivity customergardening.com/2020/03/03/how…

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

Sales + Science = Customer Gardening Come on join us at our next Meetup in Berlin on 12th of March! meetup.com/de-DE/Sales-by… #Sales #Customerexperience #customergardening #valuecreation #meetup #Berlin #subjectivedata

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

We will be more than happy to invite you to our next Customer Gardening Meetup. See you on the 12th of March in Berlin. meetup.com/de-DE/Sales-by…

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

The purpose of a company is to create value for customers. That is the theory. In practice, every company creates value for its customers, but mostly not without destroying some of the created value over time. customergardening.com/2020/02/27/kil… #value #valuecreation #CX #customersuccess

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

Is sales the opposite of buying? No, it is just two different views on the same thing. And yes, because one is active and the other passive. However, does it really matter? customergardening.com/2020/02/25/is-… #valuecreation #sales #customercentric #value #CX #CustomerSuccess

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

A small glitch in logistics can lead to a situation that the value evolvement gets completely out of control and the original value potential turns against its own source. The meal kit value chain example shows where the value is being lost customergardening.com/2020/02/20/the… #valuechain #CX

0 0 4 0 0

View Details

Metrinomics @Metrinomics

6 years ago

According to a study by Accenture, the rate of customer loyalty has fallen by 29% since 2010.What does that mean? Loyalty is part of the cement which holds society and the economy together. But are we seeing a disintegration of these core values? customergardening.com/2020/02/18/loy… #loyalty

0 0 3 0 0

View Details

Metrinomics @Metrinomics

6 years ago

For many business models, sales is the key element of success. However,the number of units sold and the economies of scales can turn this into a dependency. There is a natural limit to this, because every product reaches the peak,before the numbers go down never-ending-growth.com/2020/02/11/how…

0 0 2 0 0

View Details

Metrinomics @Metrinomics

6 years ago

Customer centricity is the most widespread credo in the customer management and quality assurance strategies of technology companies. However, this outsourcing policy has as much to do with customer centricity, as butter with the Italian Cuisine. customergardening.com/2020/02/06/the… #CX