Maria Dunn @MsNatla

Programmer, writer, mother-of-two and world's laziest Lara Croft fangirl. Happiest when near a computer. Aylesbury Joined March 2009

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282

Maria Dunn @MsNatla

2 years ago

@PlayStationUK Finally managed to use customer support when it was still open. Waited 1 hour to chat, then the buggy chatbox wasn't displaying any messages. This is really poor customer service and is certainly testing my loyalty to PS - you could at least have a contact form!

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Maria Dunn @MsNatla

2 years ago

@PlayStationUK is there no way to contact customer service other than through your online chat? Pretty frustrating for those who work long hours during the weekday and have no time to use it. You've not attempted to renew my PS Plus subscription even though you said you would.

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Maria Dunn @MsNatla

2 years ago

@mincemeatlive It was, thank you - observed and thoroughly enjoyed (by both of us!). So much so that she wants more tickets for Christmas...we may be back for another mission. 🫡

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Maria Dunn @MsNatla

2 years ago

@netamuser @mincemeatlive Thank you! We loved it and she wants more tickets for her Christmas present 😆

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Maria Dunn @MsNatla

2 years ago

Finally on the way to see @mincemeatlive with a very excited "Agent Snail" for her (belated) 10th birthday present! (Okay, I'm a little excited too...)

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Maria Dunn @MsNatla

3 years ago

@mincemeatlive My 9yo is watching your segment from #BigNightOfMusicals on repeat. She loves the soundtrack so much she even devised a dance to Spilsbury Reprise for an audition! She doesn't know yet that she's coming to see you in August 😄

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Maria Dunn @MsNatla

3 years ago

@madebygoogle Are cinematic wallpapers still being rolled out? My husband and I both have Pixel 6 Pro, fully updated, he's had them since the June update and still nowhere to be seen on my phone.

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp Thank you, I've done this now.

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp Good evening, could I please have the email for the Amazon UK complaints department? I don't want to phone or use the online chat.

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp (and the number of tweets I've had to send you shows why I wanted to send an email and not phone/chat/tweet!)

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp Meant to add that this experience has knocked my confidence with buying anything remotely expensive on Amazon. I hardly expected to be scammed on your platform, and certainly didn't expect it to take so long to get resolved.

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp Okay, thank you. And how long does it usually take for Amazon to acknowledge that the parcel has returned to them? Or does that not happen until the refund has been issued?

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Maria Dunn @MsNatla

3 years ago

@AmazonHelp Return arrived at Amazon a week ago according to tracking, yet still on "on the way back" on my app (UK) Could you please advise? Product was expensive, intended as gift and missing on arrival, so as you can imagine I am quite anxious for refund to get sorted.

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Maria Dunn @MsNatla

3 years ago

@zsllondonzoo Just fyi, I had to pay for two adults, and got two free child tickets - not a free adult and a free child as you advised. Both of the DaysOutGuide Adult and Child links only gave me this option:

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Maria Dunn @MsNatla

3 years ago

@zsllondonzoo That's great, thank you!

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Maria Dunn @MsNatla

3 years ago

@zsllondonzoo if 2 adults and 3 children are travelling to the zoo on a London Family Travelcard, how many free tickets can we book on the 241 days out offer; one or two?

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Maria Dunn @MsNatla

4 years ago

@currys Thank you, I have done.

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Maria Dunn @MsNatla

4 years ago

@currys Are you still having issues with DPD (or whoever it is you use)? Waiting for a collection date for a faulty Switch. I was hoping to have it exchanged before Christmas.