Neil Packman @NeilPackman

I am an Interim Manager specializing in start up, turnaround and refocusing projects. My expertise is in sales and marketing primarily in the B to B sector. Berkshire Joined August 2011

Tweets

57
Followers

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Following

161
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Neil Packman @NeilPackman

4 years ago

@easyJet EZY8423still sat on plane since 6:30 this morning Outrageous way to treat people

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Neil Packman @NeilPackman

4 years ago

@SimonCalder Family members stuck on an EasyJet flights since 6 : 30 this morning waiting at the airport. What’s an outrageous way to treat people

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Neil Packman @NeilPackman

4 years ago

@easyJet EZY8423 Passengers got on this flight at 6:30 this morning and are still waiting to take off. An outrageous way to treat people! You should be ashamed

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Neil Packman @NeilPackman

4 years ago

@TheRAC_UK Waiting for over an hour frozen stiff standing outside my car and no recovery agent can be found to collect me. What is an appalling situation to leave your customers in

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Neil Packman @NeilPackman

4 years ago

@TheRAC_UK 6 hours wait now! Yes I know I’m at home and the car is safe on the street. But it ain’t too quick is it

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Neil Packman @NeilPackman

4 years ago

@TheRAC_UK Yes I’m in a safe place and so is my car but I still don’t wanna wait five hours for a home call out

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@YourSSE A simple job of confirming the final reading on my old property and paying the bill has been ruined by your outsourced CallCenter. Don’t listen, talk over you and generally unhelpful. Your pitiful service needs to be sorted out

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Neil Packman @NeilPackman

5 years ago

@YourSSE Ok thanks, but you are all so hopelessly slow! It’s unbelievable how bad your service is!! But of ownership and speed would go down well

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Neil Packman @NeilPackman

5 years ago

@YourSSE So any potential customer service organisation I would avoid them like the plague. Simple problem with the meter is impossible to resolve without me wasting endless hours calling.They even left the cool for customer service response and when I found that it didn’t work

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Neil Packman @NeilPackman

5 years ago

@theLOUNGERS what no dark side😢

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Neil Packman @NeilPackman

5 years ago

@JR_Marketeer Oops

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Neil Packman @NeilPackman

5 years ago

@YourSSE I’m not sure I’ve ever met such and incapable and incompetent organisation. I’ve just moved house there is a faulty meter and you have not dealt with it I would like immediate contact please

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Neil Packman @NeilPackman

5 years ago

@TideBusiness The process of scanning my ID has been the most painful and time-consuming thing I’ve done in ages. Your solution does not effectively work and your staff are all contradicting each other with advice on what I can do. I completely disillusioned with you

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Neil Packman @NeilPackman

6 years ago

@EE 25 minute wait to get through to confirm my upgrade then you cut me off! Why would I stay with EE, no way to treat loyal clients

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Neil Packman @NeilPackman

6 years ago

@Lossky @Applegate_B2B @TechSWofficial Well done, a great result

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Neil Packman @NeilPackman

6 years ago

@P4D @alice_gregs I don’t know how to send you a direct message and frankly I’m losing the will to live try and deal with your organisation. How difficult is it for somebody to respond to one of my emails to your office. You’re welcome to DME if you can

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Neil Packman @NeilPackman

6 years ago

@P4D I’m getting no response from customer service about the collection today. One ticket raised and two emails to support ! Please advise

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Neil Packman @NeilPackman

6 years ago

@P4D I tried ordering a delivery over the weekend, it rejected and despite numerous messages I never got any help. Going to a competitor, disappointed you’re usually very good