Delhi Metro Rail Corporation @OfficialDMRC
दिल्ली मेट्रो का आधिकारिक ट्विटर अकाउंट। भारत का सबसे बड़ा मेट्रो नेटवर्क। Official Twitter account of the Delhi Metro. India's largest metro network. delhimetrorail.com New Delhi, India Joined November 2018-
Tweets58K
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Followers468K
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Following5
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Likes75
@AshishKain2476 Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and elaborate the issue faced. please share your registered email id and mobile number also for checking.
Any inconvenience is regretted. Please write to us at pcms.dmrc.org/careqr/ and share date/time/counter location for further checking. Further, Unreadable Smart Card (URC) may be deposited at the nearest Customer Care Centre at any station. Passengers may opt for either Virtual Smart card, or avail balance amount in another smart card (which is already available with passenger) or purchase a new card and avail balance amount in the same. For defining conditions of damaged smart cards and more information in this regard passenger may visit delhimetrorail.com. Furthermore, any such issue may also be reported at our 24*7 IVRS helpline number 155370 for immediate assistance.
@DineshChan63372 Any inconvenience is regretted. Pls share the complaint reference number or the email id used for registering grievance.
तेज़ रफ्तार, बेहतर सफर! इस गतिमय गुरुवार, दिल्ली मेट्रो के साथ तेज़ और स्वच्छ यात्रा का आनंद लें, जो हर सफर को सुखद बनाती है। #DelhiMetro #ChooseDelhiMetro #ThrivingThursdays
Any inconvenience is regretted. The BHIM UPI setup option is found functioning properly, and the application is working as expected. Please update the application to the latest version and try the BHIM UPI setup process again. If the same issue is being faced, please share Handset/Device Model, Operating System (Android/iOS), OS Version for further checking. You may write to us at our Digital Feedback Book: pcms.dmrc.org/careqr.
Any inconvenience is deeply regretted. The maximum permissible length of time to stay in paid area has been rationalized according to the journey. Beyond time limit excess time charges per hour are also applicable on exit. Detailed information about the same is available on our official website delhimetrorail.com/faq-tickets-fa…. Further, reply for your digital feedback book complaint DB2605102232422635 has already been posted. To know the status of complaint/feedback, passenger may access the Digital Feedback Book: pcms.dmrc.org/careqr or scanning it at Customer Care. The same is also available on Homepage of DMRC official website delhimetrorail.com Moreover, the staff has been counselled for polite and courteous behaviour.
DMRC’s commitment to innovation, technical excellence, and operational safety has once again been recognized at the national level through prestigious honours conferred at the IRSTE Convention 2026. In recognition of its outstanding contributions to metro signalling projects, DMRC received three distinguished awards: “CBTC Implementation in DMRC”, “Excellence in Signalling Installation and Testing” and “Showing excellence in AI powered Passenger Experience and Smart Mobility Systems”. These achievements reflect DMRC’s successful adoption and optimal utilization of CBTC technology, culminating in the implementation of GoA4 UTO Operation on Line-8 (Magenta Line). With this milestone, DMRC became the first metro system in India to achieve fully automated train operations on an operational corridor, setting a new benchmark in urban rail transit. The awards also acknowledge DMRC’s long-standing legacy of delivering projects with the highest standards of quality, safety, and timeliness. This was demonstrated through the successful execution of signalling installation, testing, and commissioning activities under challenging project conditions during the commissioning of the Line-8 Extension corridor from Majlis Park to Deepali Chowk and Krishna Park Extension. The award acknowledges Delhi Metro Rail Corporation (DMRC)’s Automatic Fare Collection (AFC) ecosystem, implemented as one of India’s most advanced and large-scale digital fare collection infrastructures integrating Integrated UPI Payment Ecosystem and Virtual Smart Card (Multiple Journey QR).
@kuldeepsaroliya नमस्कार, असुविधा के लिए खेद है। यमुना विहार में पेवर टाइल्स का आवश्यक सुधार कार्य पूर्ण कर दिया गया है। संदर्भ हेतु संबंधित चित्र संलग्न हैं।
Any inconvenience is regretted. E-rickshaw/Autos drivers causing encroachment are regularly removed by station staff with the help of security staff from station area. Further, matter is also taken up with concerned civic agency/authority. However, in case of an issue, passengers may contact station officials or call our 24*7 IVRS helpline 155370 for assistance.
@v85220078_verma @DelhiPolice Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and share the parking receipt and your contact number for further checking.
@CHANKIP2020 Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and elaborate the issue faced. Please share your contact number, payment screenshots, receipts provided, details of travel media (QR/Smart card) for further checking.
@Rabbit111288 Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and elaborate the issue faced. please share your registered email id and mobile number also for checking.
Please share the card number & payment details of both the transactions (date/amount, Payment order/transaction id/UPI id of the transactions) for further checking. You may write to us on pcms.dmrc.org/careqr/. In case of any assistance, you may call our 24*7 IVRS helpline number 155370 (on a calling party pay basis).
Move Better, Feel Better! Choose Delhi Metro for faster and greener journeys that contribute to a healthier and more comfortable city experience. #DelhiMetro #ChooseDelhiMetro #ThrivingThursdays
Hi, any inconvenience is regretted. The topup could not be validated due to fast swapping of smart card on (AVM)Add value machine. For successful top-up, kindly place the smart card at AVM till completion of top-up process. In case of further query, please write us at Digital Feedback Book pcms.dmrc.org/careqr
@jitenderkr956 Hi, any inconvenience is regretted. Kindly share the train set number and train number for necessary action.
@Sagagneja @mlkhattar @LtGovDelhi @CMODelhi @PMOIndia @htTweets @PTI_News @AHindinews @nitin_gadkari @AshwiniVaishnaw @gupta_rekha @p_sahibsingh @ani_digital @BJP4Delhi नमस्कार, साझा करने के लिए धन्यवाद । सनोथ डिपो के निर्माण के लिए सिविल टेंडर (Civil Tender) पहले ही जारी किए जा चुके हैं। स्टेशनों और वायाडक्ट के सिविल टेंडर अभी योजना के स्तर पर ।
@tanmay_mani Hi, mentioned MJQR has been successfully reset and is fully operational at the AFC gates, kindly maintain a minimum balance of ₹40 to ensure a seamless travel experience. In case of any query please write to us at Digital Feedback Book pcms.dmrc.org/careqr/
@Viksshkumar5 Hi, any inconvenience is regretted. Refund for mentioned transaction has been processed. Order id: DLMEMR7378436895536 PG Ref No: 9325900413164724 Refund processed Date: 18-06-2026 Refund Amount: Rs.1000/-
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