OLAY @OlaySkin

Treat yourself to your best skin day with OLAY. Looking for exclusive content? Shop https://t.co/12to61LPUx & Text OLAY to 73349 to sign up for skincare tips & deals olay.com Joined September 2011

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OLAY @OlaySkin

a year ago

@_bbdadon I'm sorry to hear this was your experience. We know that personal sensitivities can happen with an ingredient or formulation of a product. We would like to learn more about what product you were using and more on your experience whenever you have some time. Please send us a dm.

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OLAY @OlaySkin

a year ago

@thepinkcrystal We are very sorry to hear this, and understand how distressing something like this may be. We want everyone who uses our products to notice a positive difference, so your report is disappointing. Please send us a DM when you have a moment.

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OLAY @OlaySkin

a year ago

@JeanShots Oh no! We appreciate your loyalty over the years, and the time you've taken to bring this to our attention. I'm sorry this happened after using one of our moisturizers, and would to learn more to help. When you're able to, please DM us with more details about what was used.

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OLAY @OlaySkin

2 years ago

@simran_bainss I'm sorry for your experience. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. Please send us a dm.

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OLAY @OlaySkin

2 years ago

@viewtruexxx Thanks for the suggestion! While we can't promise this version will become available soon, we have shared your comments with the rest of our Olay Team 😊

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OLAY @OlaySkin

2 years ago

@ladyvoo13 We are grateful for your loyalty and are so sorry that you had this experience, could you shoot us a DM with the full product name? We want to help!

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OLAY @OlaySkin

2 years ago

@helairmike We're so sorry to hear this happened, and really appreciate you letting us know. Safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We'd like to learn more and share those details with our Safety Team, so please DM us.

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OLAY @OlaySkin

2 years ago

@CheckingOutLife We're thrilled to hear you enjoyed your experience while using our Vitamin C Cleansing Melts, aside from the fragrance. We know that preferences often vary especially with scent, so we hope your experience with our fragrance free versions are a 10/10 💖

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OLAY @OlaySkin

2 years ago

@JannieMongkol While I can't promise that we'll be bringing back our Quench Body Lotion, I have shared how much it's missed with the rest of our team. In the meantime, I hope you'll give our new Ultra Rich Moisture Body Lotion with Shea Butter a try since it's designed to quench thirsty skin.

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OLAY @OlaySkin

2 years ago

@cprsmum Oh no! We are very sorry to hear this happened, and understand how upsetting something like this can be. This product does not appear to be a part of our North American lineup. To best assist you, can you please inform us of where you are located?

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OLAY @OlaySkin

2 years ago

@BombaiSeSydney We're sorry you weren't happy with the info we provided, and will share your feedback with the appropriate people in our company. Please check our reply to your DM.

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OLAY @OlaySkin

2 years ago

@jamericangurl2 Please know that decisions to discontinue products are thought out very carefully, based on consumer purchasing patterns and ongoing consumer research. We're sorry to have disappointed you, and will make sure the rest of our team knows how you feel.

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OLAY @OlaySkin

2 years ago

@kam_tn_ We are very sorry to hear that you are disappointed with the scent. We always take feedback into account when making changes or designing future products. Please be assured your comments are being shared.

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OLAY @OlaySkin

2 years ago

@coriJdarr We're sorry that you're having trouble finding our Notes of Lemon & Basil Blossom Body Wash. This was part of our '23 fall/winter collection for Costco and was only available while supplies lasted. Your feedback is incredibly important to us, and we'll make sure to pass it along!

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OLAY @OlaySkin

2 years ago

@charlespbrown In the 1990's, "Oil of Olay" officially became "Olay". Our advances in research and technology allowed us to move beyond hydration and cleansing into more proactive anti-aging skincare. 🥰 I hope this is helpful!

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OLAY @OlaySkin

2 years ago

@Pishon_valley I'm sorry the product you love have been discontinued. Please know the decision to discontinue products is thought out very carefully and is based on consumer purchasing patterns. Be assured I'm sharing your comments with the rest of our team.