PAC_HelpDesk @PAC_HelpDesk

The Official PAC Help Desk for @PACcoinOfficial. PACglobal.io The Netherlands Joined April 2009

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@manifest963 @PACcoinOfficial Hello, What site are you using? There is currently an issue that is being worked on for yanSAFE and PACapp. The core wallet is functional, i suggest to install this wallet from pacprotocol.com and put your wallet.dat in there if you need acces at this moment.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@antbee_xrp Hello, All services have been restored, please try again. You can always DM or email if there are any more issues

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@antbee_xrp Hello, Please be patient as we are working on getting PACapp back online

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@antbee_xrp Hello, This means that your wallet is most likely offline, Close the app completely and restart it. If that does not fix the issue, make sure you have your seedphrase saved. Logout and log back in to make a new connection.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@xrpaxelrod @PACcoinOfficial Is your yanSAFE up to date on all the blocks? (bottom right)

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@umedass_fx Hello, Upgrade your yanSAFE to 2.1.4, this will change the fees used for transfers :) To do this: Close yanSAFE and download the lastest version of our website. Now run the installer and it will update your yanSAFe.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@PacMan97963596 Hello, Go to settings > wallet maintenance > install bootstrap.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@Dontaskitsano1 Hello, If you are using PACSafe your wallet is most likely not synced. Make sure you are using yanSAFE and sync your wallet completely.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@PacMan97963596 @PACcoinOfficial @PACProtocolDevs @KoenPeters_PAC @BraxtonMiller5 @pacnode Hello, What is the issue? You can always send us A DM or email us :) [email protected]

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@Everydaynine_ @TPCrypto61 @PACcoinOfficial @allthemoney Make sure yanSAFE has file editing permissions on your MAC

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@antbee_xrp Hello, Sorry for the late reply, please try again now :)

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@BChainBuddha @PACcoinOfficial The login portal is down, we are working on the solution.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@Stevecr37646832 @SteveCr70827109 @cryptolucyr @PACcoinOfficial Yes, i will recommend to wait 3 days before doing these steps

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@SteveCr70827109 @Stevecr37646832 @cryptolucyr @PACcoinOfficial requires technical knowledge we advice users to remove their Masternode and set it up fresh. To do this go to your Masternode tab Select the Masternode in question Click "Edit Masternode Click Remove Masternode Now after 1 block confirmation you can setup a new Masternode.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@SteveCr70827109 @Stevecr37646832 @cryptolucyr @PACcoinOfficial Hello, As you can see "groovy" update release files are no longer available. This is because you are running ubuntu 20.10, this version is no longer supported by ubuntu. Best practice is to update the ubuntu version to the one that is supported. As this is a manual process and

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@Stevecr37646832 @cryptolucyr @PACcoinOfficial When it is trying to update you will see "copy log" press this and paste it into notepad. The last couple lines will show what it was doing, if you send this here we will let you know what the best course of action is.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@PacMan97963596 @yp_pac @PACcoinOfficial You are in control of those nodes and also responsible for the maintenance on the Masternodes. I cannot change that or it would be a centralized system. There will always need to be updates or simple maintenance you need to do to your Masternode.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@PacMan97963596 @yp_pac @PACcoinOfficial We try to make it as easy as possible, It is already way easier then any other place in this space to run a full node on your own. There are some steps to the update if you are running an outdated operating system but you can always just destroy and recreate.

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PAC_HelpDesk @PAC_HelpDesk

4 years ago

@myfriendblondie @PACcoinOfficial @JasonCorle7 @KoenPeters_PAC @PACProtocolDevs @pacnode @BraxtonMiller5 Hello, $PAC is the native token of PAC Protocol and does not have a contract address.