Better care for more people 💙. Tweet @PhilipsCare for product questions. Read our House Rules: https://t.co/W702oEjC6qphilips.com GlobalJoined March 2007
@alex_rothe Wir verstehen, dass viele Verbraucher USB-C wünschen. Für Geräte in feuchten Bereichen nehmen wir Sicherheit ernst. USB-C-Laden wird zukünftig möglich, ist aber aktuell noch nicht in unserem gesamten Pflege- und Schönheitssortiment eingeführt.
@KiranSi31824498 We’re truly sorry this has been your experience 💙 This situation deserves attention, please reach out to us so we can help guide you through the next steps.
@XXSABLXX Our relevant department can assist you further for any lighting device, we recommend contacting them directly here lighting.philips.com/contact
@VinayCh15223715 We’re very sorry for the delay and the frustration this has caused you 💙 We completely understand how disappointing it is to wait without clear updates, especially after already reaching out multiple times.
@tyboy66619 Thanks so much for your kind words 💙 It’s great to hear you’ve had a positive impression of Philips Hue.
We focus on delivering a balance of design, performance, and user experience, so it’s always rewarding to hear that it comes across that way ✨
We understand your concern 💙
Marketing styles can vary, but they don’t reflect the quality, engineering, and testing behind a product. Our focus remains on delivering reliable performance and meeting rigorous standards.
If you’d like more information about a specific product, we’re happy to help so you can make a confident choice 😊
Hi @VenusOps1 😊
We’re really sorry to hear this, we understand how frustrating it is, especially when the product hasn’t been used much
To ensure you receive the assistance required, we encourage you to reach out directly to our dedicated support team. They are experts in handling these issues and will be more than happy to assist you 🙏
👉 lighting.philips.com
Thank you for your patience and understanding they’ll be able to help you further with this 💙
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