PhonePe @PhonePe

@vinaykumardeva1 Hi Vinayak! NFC payments are already live. Just update your app and check if your device and card support NFC. Then, simply head to Profile > Debit/Credit Cards to enable it. Send us a DM if you need any help setting it up! ∞ MI

Hi Bhagraj, we’ve highlighted the notification issue on your SmartSpeaker to our team, and an executive will visit you within 7 days to resolve this. We understand your business is affected and apologize for the delay. Please connect with us in DM, so we can keep you updated. ∞AC

नमस्ते, एजेंट द्वारा गुमराह किए जाने की बात जानकर हमें खेद है। गलत जानकारी देने के खिलाफ हमारी सख्त नीति है।इसकी जांच और अपने अकाउंट पर लगे चार्ज की समीक्षा के लिए कृपया DM में अपना रजिस्टर्ड मर्चेंट नंबर साझा करें ताकि हम तुरंत इस पर कार्रवाई कर सकें। आपकी पूरी मदद की जाएगी। ∞RS

@Sameernagar02 Hi Sameer! We’re sorry to hear the trouble with the merchant account, but we need a bit more information to get started. Could you please provide the registered number associated with your account via DM? We want to ensure this is resolved for you as quickly as possible! ∞RS

Hi Lucky, we tried calling you to discuss your concern further. We're sorry to hear about the trouble you are facing with your SmartSpeaker. Please be assured that we have escalated your concern to our team on high priority and an agent will visit your location within 7 days. ∞RS

Hello, Rahul. We recognise your concern related to the PhonePe account. At PhonePe, we ensure utmost security for our customers. As our system detected unusual payments on your account, we have blocked payments on your PhonePe account and your account cannot be unblocked. Kindly remove mobile number from posts to avoid misuse. ∞YR

@habiburdg Hello, Farida. We recognise your concern related to the PhonePe account and regret any inconvenience caused. Please note that we’ve escalated your concern to the relevant team and will get back with update as soon as possible. Kindly remove number from posts to avoid misuse. ∞YR

Hello, Kashyap. We recognise your concern related to the transaction of amount ₹3904.5 and regret the inconvenience caused. Please note that we’ve escalated your concern to the relevant team and will get back with an update as soon as possible. Kindly remove mobile number from public posts to avoid misuse. ∞YR

Hello, Anil. We're glad to hear you find the month-wise total column helpful! You make an excellent point showing the transactions for a specific person in a particular month would make the feature even better. Your feedback will be forwarded to the relevant team for review, and any updates will be communicated to you through the app. Please feel free to reach out for any further assistance. ∞YR

@Sukanta94390034 Hi Sukanta, we tried reaching out to you but couldn't connect. According to our records, the issue with your SmartSpeaker has been addressed, and the device has been replaced. Please confirm if everything is working fine, and let us know if you need any further assistance. ∞AC

@sachucasm Hi Sachin, thank you for your patience. Please share your registered mobile number and a screenshot of the error with us using the link: x.com/i/chat/pin/new. We will check and assist you immediately. ∞VV

We understand you are facing an issue with your account status and pending transactions, Gajendra. We want to check this safely for you. Please connect with us via Direct Message (DM) and share your registered merchant details so we can investigate and assist you on priority. ∞AC

@RakeshLask12645 Hello, Rakesh. We understand your concern. Please share your PhonePe registered number via DM so we can assist you further. ∞NK

Hi Nitish, we're sorry for the delay in the process of activating your merchant account. We are eager to assist you and get this sorted out on priority. Could you please provide the registered mobile number associated with your merchant account via DM? We await your response! ∞RS

Hi Midhun! We definitely want to ensure you are getting the right rewards for your PhonePe SBI Black card spends, and we hear your concern. To help us check your cashback status, please drop us a DM at this link 360.tnycc.pro/9zk83c1m with your registered mobile number. We will look into this right away! ∞JB

@xxnnnnxxnnnn Hi! Thank you for your time on the call. As discussed, your Wallet Autopay has been disabled, and your account deletion request has been processed. Please allow 2–3 days for completion. ∞MI

Hi Faisal, thank you for your time on call. We understand the request to update your shop address. As you don't have Proof of Business documents, we'll check this with our internal team for an alternative process and update you within 3 working days. Thanks for your patience. ∞RS

Hi Vahid! We’re sorry to hear the confusion with the SmartSpeaker charges, but we need a bit more information to get started. Could you please provide the registered number associated with your account via DM? We want to ensure this is resolved for you as quickly as possible! ∞RS

Hi Rajendra, just following up to reassure you that we’re actively working on your concern. Please be assured that your case is under priority review. We are tracking this closely to ensure you get a definitive resolution as quickly as possible. Thank you for bearing with us! ∞RS

@sachucasm Hi, Sachin. That sounds super confusing, a ₹1 transfer definitely shouldn't trigger a daily limit alert. Let's look into your concern right away! Please DM us your registered mobile number so we can check this out. ∞SD