Postscript @PostscriptIO
Making SMS the #1 revenue channel for @Shopify stores. 📲 💬 🤑 linktr.ee/postscriptdotio Remote, USA Joined July 2018-
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Conversations on Shopper just got more interactive on RCS. Subscribers now automatically see tappable Suggested Replies and Product Link Action buttons inside their Shopper conversations. Nothing to turn on for current brands using it. It's live!
Shopper talks to your customers all day. Ask Shopper tells you what they said.
Full ep w/ @mikemanheimer here: podcasts.apple.com/us/podcast/ret…
Official invite from Bre and @triplewhale for a virtual hang you can't miss
Your customers are telling Shopper everything. Ask Shopper turns it into skimmable answers at scale.
Shopper now escalates to @gorgiasio and @Zendesk. Full context handed off. Subscriber stays in the same SMS thread. Shopper resumes when the ticket closes. 92% of conversations never need this — but the 8% that do, now do it right. 🫡 postscript.io/launch
"He started challenging himself to do the craziest thing possible, let me figure out how to rebuild my $100 million startup that I already built. Let me start over and see what I can do." @PostscriptIO CMO Mike Manheimer (@mikemanheimer), on what co-founder/CEO Adam did over the holidays: Most CEOs at this scale are protecting the thing. He's rebuilding it.
5 years ago, when I was considering joining @PostscriptIO, the main concern from my personal braintrust was, "can you really build a venture scale business on Shopify alone?" 20,000 customers later, it turns out you can and we did.
“Us, the Klaviyos of the world, and the guy in the dorm room are on much more equal footing than we ever have been before.” Mike Manheimer (@mikemanheimer), CCO of @PostscriptIO, on the next era of software: “This next era is not going to be defined by your status or the amount of venture capital you’ve raised.” “It’s going to be defined by how quickly can you build things customers want.”
This list might have my name on it, but it's really about @PostscriptIO . We landed on the @Adweek AI Power 50. Here's why this is awesome. Postscript has been building AI for a while now, and our focus has always been about one thing: Generating Incremental Revenue 💰. AI
But none of that extra attention converted. More eyes in, same signups out. Why? Solid blue + bold yellow type reads instantly as SALE. Nothing competes with the offer. For your next sale popup: go high-contrast and unmistakably "sales-y." Save the photos for brand-led moments.
Building a sale popup? Skip the pretty background. We tested it — the plainest design won. A solid blue swept every conversion metric — phone and email, mobile and desktop. The twist: the ocean wave pulled significantly more people into the popup. They liked looking at it more.
The future looks bright for Shopper, the only 1:1 shopping assistant for SMS.
Things that have never been said around the office
Gotta take those deliveries seriously. Watch the full series of SKEPTICS, out now: postscript.io/skeptics
@ringmybeller @jmbolling @natelagos @ecommcowboy Maybe a cameo in szn 2 would help
.@PostscriptIO made a TV show. @Seanfrank is the talent. Six episodes Filmed in LA About AI in ecom Because as @mikemanheimer (CCO, Postscript) put it: “Every day matters. Every hour matters.” So why would your marketing be boring?
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