Customer Query Update @QueryUpdatHQ_

@terryheadlock83 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Terry @terryheadlock83

7 months ago

@daviddownie17 Dave have you had seat yet ? Ive just had email of DPD saying they have item and will let me know delivery time

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Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Jeff Smith @jeff3smith

7 months ago

@NickMartinSKY @Apple @dpd_uk_Support @dpd_uk Hi Nick, my partner had these delivery labels stuffed into a Jiffy bag showing just our house No and postcode. Supposed to be an iPhone 17!! Bought from eBay and took 10 days to get his money back. The 'Seller' is still active and had an identical iPhone on sale days later!

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Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Alexandra @AKAusten

7 months ago

@dpd_uk not possible to speak with real person 😡. Delivery due yesterday, driver miles away from metakes a photo of a random property and states I wasn't in, doorbell camera shows no one came. Not a happy customer

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@pollyx1970 @DPDCare Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Paula @pollyx1970

7 months ago

@DPDCare I ordered a rose plant to be delivered to a funeral yesterday. It didn’t arrive. App shows parcel at your larkfield depot but it needs to be delivered to Lincolnshire! Can you help urgently please.

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Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Jacqui Davis @jacquidavis75

7 months ago

@DPD_UK_Support @DPDCare I cant believe your driver didn’t wait long enough for my elderly parents to answer the door for their parcel! He rang the bell waited for less than 30 seconds then left! They needed this parcel today now very disappointed. Very angry with your service!

3 0 1 67 0

@andyfoggin Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Andrew Foggin @andyfoggin

7 months ago

@dpd_uk @DPDCare We have a lost case. This is your business and your customer service is appalling. What do we have to do to get help and actually speak to someone who can actually help us and get some action

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@jacquidavis75 @DPD_UK_Support Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Jacqui Davis @jacquidavis75

7 months ago

@DPD_UK_Support @DPDCare I cant believe your driver didn’t wait long enough for my elderly parents to answer the door for their parcel! He rang the bell waited for less than 30 seconds then left! They needed this parcel today now very disappointed. Very angry with your service!

3 0 1 67 0

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Jacqui Davis @jacquidavis75

7 months ago

@DPD_UK_Support @DPDCare I cant believe your driver didn’t wait long enough for my elderly parents to answer the door for their parcel! He rang the bell waited for less than 30 seconds then left! They needed this parcel today now very disappointed. Very angry with your service!

3 0 1 67 0

@JulieAllsop Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Julie Allsop @JulieAllsop

7 months ago

@AskDyson @AskDyson Please help, my mums Dyson had an issue and DPD came and picked it up on Friday 27th November 25, the vacuum has gone missing and we can’t get anyone to help us. We have phoned your customer service number many times now, everyone pretends they will help us, none do

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@lisa1891 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Julie Allsop @JulieAllsop

7 months ago

@AskDyson @AskDyson Please help, my mums Dyson had an issue and DPD came and picked it up on Friday 27th November 25, the vacuum has gone missing and we can’t get anyone to help us. We have phoned your customer service number many times now, everyone pretends they will help us, none do

2 0 1 66 0