Readly Support @ReadlySupport
Bringing magazines into the future 💛 We are here to help and answer your questions about our app. Latest news? Follow us at @Readly. readly.com/support Joined January 2013-
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@JoanC108 @MissAHxx @readly We're really sorry to hear about your experience. Please reach out to us directly at support@readly.com – our support team will be happy to investigate your case and assist you further.
@Boydongood Thank you for reaching out. We're really sorry for the inconvenience. For most of our customers, the app is now working as expected. However, if you're still encountering any issues, please contact our support team directly at [email protected] — they'll be happy to assist you!
@ip3329 @WeeDaibhidh Hi! We are sorry to inform you that Record Collector has chosen to go on hiatus. We updated the information in the app as soon as we heard from the publisher. We hope that you will find other interesting reads and would love your title recommendations at [email protected].🙏
@FirstWhit @readly @nytimes @TheNewEuropean @NewYorker Thank you so much for your feedback! We’ll definitely take it on board and pass it along to the relevant team. However, we can’t say when or if these publications will be added to the Readly catalogue, as the final decision ultimately rests with the publishers themselves.
@DegenerateGrace Hi Greg, we can see that our team has replied to your request via email and we can confirm that your subscription has been cancelled. Should you need any more assistance, please reply to our email.
@Catherinee1994 Hey Catherine, the February issue of Take a Break will be published on Readly on 20/2/2025. 😊
@NeilTollfree Hi Neil, thank you for reaching out! The last issue of Empire is available on Readly. If you're experiencing any issues, please feel free to contact us at [email protected], and our team will be happy to assist you. 🙂
@michielvp @readly Hi Michiel! We can see that you have already been in contact with our customer support team, and while we cannot offer a full refund in this case, we have made our best offer regarding your situation. If you have any further questions, feel free to get back to us via email.
@Birmingham_81 @readly @guardian Hi! We apologise for the delay of the newspapers and magazines. This is caused by a technical issue, preventing the new editions to be published automatically. We have a dedicated team working on resolving this as quick as possible. Thank you for your understanding and patience!
@SpanishMeezers Hi! If you need assistance, please contact our support team at [email protected] 🙂
We're currently experiencing some technical issues with our website readly.com, we're looking into it and hope to have it resolved soon. Thank you for your patience 💛
@ElizabethST_Art Hi, thank you for letting us know. Please try accessing the page without a VPN, as sometimes this can cause connectivity issues. If the issue persists, please submit a request via our contact form at readly.com/support -Our technical team will be happy to assist you further.
@depthhidden Hi, our official subscription price is £12.99 per month, as listed on gb.readly.com. With Readly, you have access to over 7,000 titles, plus podcasts and audio features. For any questions, feel free to contact us at [email protected]—our team is happy to help!
@iamandymorris Hi Andy, thank you for your message. We can confirm that there are no anomalies on our website. If you encounter any issues, please contact us at [email protected]. Our support team will be happy to help!
@AlexLiviaJones @readly Hi Alex, we’re sorry to hear about this. Please contact our support team directly at support@readly.com, and we will assist you with resolving the matter. Make sure to reference your previous correspondence and include any relevant screenshots in your message. Thank you.
@asaipilai Hi! We're sorry to hear this, but can confirm we don't send reminders if the payment isn't due yet. Please contact us at [email protected] so we can look into what has happened! :)
TONIGHT at 18:00 CEST, join our our CEO @MHedengren, Oscar Höglund of @epidemicsound and Diego Farias of @amuse_io for a virtual panel discussing how tech companies can be a force for good during times like this. Tune in here: youtube.com/watch?v=badD1V…
@willofibres Hi Denise, thank you for your message. To cancel your subscription, the process varies depending on the platform you used to purchase it. For instructions on how to cancel, please visit our website at readly.com or feel free to contact us at [email protected].
@puknutaigla Hi Michael, We are so sorry that we missed your request! Unfortunately, we won’t receive any further issues of this title due to a publisher decision. We apologise if this affects your reading and encourage you to discover similar titles in our catalogue!
@rehearsalpete @readly Hi Peter, We're very sorry to hear this. Could you please contact us at support.uk@readly.com? We'll be happy to look into it. 🙂
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