Package delivered➡️Gone
Customer opens a ticket ➡️ Support spends 15 mins, rounds of communication & proofs ➡️ You refund.
Customers still leave unhappily.
Porch theft doesn’t just cost inventory.
It costs support time, trust, CSAT, and repeat purchases.
#porchtheft#Ecommerce
@90sitalian@Shopify Hey Pat, we provide the AI-driven post-purchase solution to reduce the chargeback (fully integrated with Shopify), wanna chat further?
Hi guys,
How do you normally deal with the "Delivered but not received" consumer complaints? Do you have any better ideas to turn the complaints into CSAT? 😕
#Shopify#Ecommerce#Retail#postpurchase#CSAT
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