Restaurant Takeover Guy @SameStoreGuy
Journey: Corp Finance, Operator, Hedge Fund, I-Bank, PE/Operator. Hate Royalties. DMs Open calendar.app.google/1iAX1nRDYCGsoC… United States Joined October 2018-
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I think the problem is that they didn’t “own” any segments. They owned dine in and quality. They shifted away from quality, and they tried to compete in an area with the wrong assets and no technology. The old adage is that you can have 2 of 3 …. Fast, cheap or good Pizza Hut really didn’t even own 1 of 3 Dominos is fast and cheap Pizza Hut could have been good and fast or good and cheap When they stopped making their dough and used worse ingredients, they became cheap, slow and bad. Not a great combo
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@McFranchisee I spent yesterday walking the floor. It was unreal how many companies names were followed by AI. About 1% actually had something to do with AI
Summary from National Restaurant association conference: 1) everyone is working on dirty soda syrups 2) every vendor booth has AI in their name 3) kitchen robots are coming, but they are still slow and buggy
It’s wild that this post is spreading so much. These Pizza Hut classics have been back for probably at least 7-10 years. Part of the problem is the bad pizza is still here. Still using frozen dough and low quality ingredients
Pizza Hut brings back its old-school restaurant features as nostalgic customers rejoice: 'So excited' trib.al/LcSG3Ll
@McFranchisee has me thinking about other vendors to kick out of the restaurant. Curious since he launders his own towels (always thought this made sense) … do you spray for bugs/pests or wash your own windows? What equipment do you service yourself vs. farming out? Any other common ones to bring in house?
@J__Perc @jonathanmaze @McFranchisee Love that perspective
Does anyone have any good data on whether restaurant rewards actually drive higher sales? I know most restaurants claim visits are higher with rewards members, but I question whether that is correlation or causation. @jonathanmaze or @McFranchisee ?
@McFranchisee The test would have to happen in drastically different regions of the country
@McFranchisee @AguacateParaHoy @jonathanmaze This is so crazy and awesome! McDonalds should just sell Pokemon and socks!
@resellerrowe @jonathanmaze @McFranchisee What do you mean by segments?
@pottersquash @McFranchisee Link?
Thanks. My issue is that I have seen the former data, but I’m skeptical. If the typical rewards customer is like me, I join rewards for places that I already visit a lot (because why not) If I’m not a heavy user, I don’t join rewards. I don’t want the extra app, etc for non-frequent use …
@davidhenkes Has anyone considered that we aren’t interpreting his predictions correctly? Small possibility he is 60% right 🤔
@davidhenkes @jonathanmaze It was a mistake, but it was also horrible execution.
@McFranchisee 🤣 more time running a brand than tweeting these days :)
@nagrani14 @jonathanmaze Agree with that, but they couldn’t possibly do worse than PH corp has done the last 25 years
@jonathanmaze @nagrani14 His balance sheet and current units makes him the only one with a chance to turn things around.
@nagrani14 @jonathanmaze Doesn’t or hasn’t are two different things.
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