Scopely Explore @ScopelyExplore

@aaronstellarosa Thanks for reaching out, Awon! To help us investigate this Raid Battle error, please DM your Trainer Nickname and the email address associated with your Pokémon GO account. Looking forward to your reply! ^SF x.com/messages/compo…

@CoolBoi089 Thanks for reaching out, Vincent! To help us investigate this Raid Battle error, please DM your e-mail address associated with your Pokémon GO account. Looking forward to your reply! ^SF x.com/messages/compo…

@KokopelliKTTV Thanks for getting in touch and sharing your feedback about our chatbot, Trainer! To help us investigate this Raid Battle error, please DM your Trainer Nickname and the email associated with your Pokémon GO account. Looking forward to your reply! ^SF x.com/messages/compo…

@HeyImGhostee Sorry to hear about your Raid Battle experience, Trainer! Please make sure to follow our troubleshooting guide (bit.ly/4nGHRoV) to minimize such issues in the future. Also, we've requested some info via DM. Please take a look, thanks! ^SC

@superXnova_92 Hi Donald, we'd love to help you get that task completed! Please DM us your Trainer Nickname, associated email address, the date you unlocked this task, and the specific types of raids you recently participated in. We’ll look right into this for you. ^SF x.com/messages/compo…

@dkskyh_ Thanks for reaching out, Trainer. We've shared more details about this via DM. Please take a look at your convenience. See you there. ^RM

@RedRabbit2107 Hi Trainer! Compromised account concerns cannot be overlooked by us. If you haven't yet, please raise a request here (bit.ly/45wVWfA) by clicking the chat button in the bottom right corner. One of our members should help you recover your account. ^RM

Trainers, upon further investigation we have found that technical issues impacted raids globally. To make up for this, we will expand the special raid event to all Trainers on Sunday, July 26, 2026, from 10:00 a.m. to 7:00 p.m local time. Learn more: pokemongo.com/news/[gofest20…]

@J0EFSTARS Thanks for reporting this, Trainer! We're aware that some previously purchased avatar items are currently showing up as unpurchased in the Shop inventory. We are actively investigating this issue, & we advise against repurchasing them in the interim. Appreciate your patience! ^SF

@sarahhayman86 Hi Sarah! We're investigating the issue where some previously purchased avatar items are appearing in the Shop as unpurchased. More info: bit.ly/4wGESS1 Please share screenshot showing your avatar in the t-shirt (if available) & the current avatar screenshot via DM. ^SB

@TimMcAleer2 To help us investigate, please DM: - Your wife's Trainer Nickname & email - Pikachu Fan medal - Style screen showing the item is missing - Shop screen showing item costs coins - Old screenshot wearing the shirt (if available) - Current avatar screenshot Thanks! ^SB (2/2)

Update your contact list! @NianticHelp is now @ScopelyExplore, but our name is the only thing that’s changing. We will still be making critical updates and announcements for @PokemonGoApp, @PikminBloom, @MH_Now_EN and #Wayfarer and replying to your questions and DMs.

@TimMcAleer2 Thanks for sharing, Tim! We are currently looking into the issue where some previously purchased avatar items are appearing in the Shop inventory as unpurchased. Please do not repurchase these avatar items. Stay tuned here (bit.ly/4wGESS1) for more updates. (1/2)

@snorlax757 Thanks for sharing your feedback on Remy's interaction, Tony! Please send us a DM with more information on the issue, along with your Trainer Nickname and associated email address. We'll look into it! ^SC x.com/messages/compo…

@viperwingss Sorry to hear that, Trainer! This issue with the Raid Battles should be resolved now. To help you further, we have requested a few details via DM. Please take a look, thanks! ^SC

@POUNDSIGNXO Hi Trainer! Please send us a DM with more information on the ticket purchase you're referring to. Also, share your Trainer Nickname and associated email address. We'll take a look, thanks! ^SC x.com/messages/compo…

@pforpenny00 Hey Penny. Based on the screenshot, it looks like you have stacked encounters. Stacking reward encounters isn't an intended feature. Please try clearing all stacked encounters first and then try clearing the recent ones. Let us know how it goes! ^SB

@NiksaTuh Hi Niksa! It looks like you've already reached the maximum limit for changing your Trainer Nickname. Unfortunately, we're unable to grant additional name changes once this limit is hit. We completely understand your situation and appreciate your understanding! ^SF

@JVarela28 Appreciate your passion for the community, Juanma! For updates or questions regarding the Community Ambassador Program, reach out directly to our dedicated team at [[email protected]]. They'll be happy to look into this for you. Thank you! ^SF

@richtigsinnlos Thanks for reporting this, Jim! We're aware that some previously purchased avatar items are currently showing up as unpurchased in the Shop inventory. We are actively investigating this issue, and we advise against repurchasing them in the interim. Appreciate your patience! ^SF

@denverdaytimer Thank you for sharing your feedback on Remy's interaction, Bob! To look into the issue you encounter during the Raid Battle, please send us a DM with your Trainer Nickname and associated email address. Hope to hear from you soon! ^SC x.com/messages/compo…