Service Lab London @ServiceLabLDN
A community for service designers to learn something new, meet others and develop their craft. Meetup | Twitter. All welcome. meetup.com/London-Service… London, England Joined April 2015-
Tweets2K
-
Followers2K
-
Following563
-
Likes804
🔴 event invitation 🔴 We are launching our brand new report: Today's Taboos on 2nd October with a panel event at The Conduit. Uncovering the hidden taboos of today. In London? Join the conversation 🗣️ Get a free ticket here: form.jotform.com/232461860915357 See you there!
📣 Join us for #SexEducation talk! 🍌 Matilda Lawrence-Jubb, Director at Split Banana 💙 Sachin Raoul, Co-Founder & CEO at Blueheart 🌈 Dr. Sarah Drummond, Director at The School of Good Services 🗓️Wednesday, 14th June 2023, 6 pm, online Sign up: meetup.com/service-lab-lo…
Whoever you are, wherever you are, you are sure to have already been affected by climate change. Incorporating resilience and transformative adaption into the business models of organisations is key to help solve the #ClimateEmergency #resilience #adaptation #antifragility
@lilli_graf founder of @imma_collective introduces the important themes of transformative adaption, resilience and anti-fragility in service design, explaining the practical applications and benefits of their incorporation!
Our final brilliant speaker for the event is @lilli_graf She provides insights on designing for resilience, exploring outside the box of simply reducing emissions and showing the importance of designing for adaptation and resilience in our changing world!
@joshuastehr really helps to provide a clear snapshot of work that aspirants can undertake and how people are able to get involved in the social impact and climate space #climatecrisis #climatesolutions
Our second speaker this evening is @joshuastehr Joshua focuses on the challenge of transitioning into a career in social impact and climate, lessons learned, and his approach to finding opportunities and leveraging his service design skills to build a regenerative future!
Providing an example of collaborating with a borough council in London, @lxalinas explains the process of incorporating local residents, organisations and authorities to support place-based positive climate action #speculativedesign #backcasting #preferablefutures
Our event ‘People and the Planet’ has just kicked off! The first speaker @lxalinas begins by discussing about, and sharing her own concrete experiences on design for net zero local policies and services
Have you got your ticket? This Wednesday we'll hear from 3 speakers on their people and planet work: @lxalinas @joshuastehr @lilli_graf meetup.com/service-lab-lo…
@joshuastehr @lilli_graf @lxalinas @charleypoth @cifountaine
🎉You're invited to the talk! 'People and the planet'🌎 Wednesday 29th March 6pm. The theme is designers, makers and doers who are contributing to human-centred + planet-centric design. Amazing speakers: @joshuastehr @lilli_graf @lxalinas meetup.com/service-lab-lo…
Join us for Service Lab festive catch-up on December 12 to meet other Service Labbers and just to have fun. We are so looking forward to seeing you all! Please, book your tickets on Meetup: meetup.com/service-lab-lo…
We will publish the recording of the event on our YouTube Channel in a couple of weeks youtube.com/channel/UCfuJL… While you can read about @jenniparker57 project ageing-better.org.uk/resources/remo…
Can you imagine co-designing with 200 stakeholders? @jenniparker57 is sharing her insightful experience of working with the Centre for Ageing Better, Greater Manchester Combined Authority and DWP to support people aged over 50 into work.
Some tips and tricks on how to co-design with colleagues from @TriciaLeeUX
Our event about co-design has just started! @TriciaLeeUX is sharing her expertise on applying co-design to working life and career.
These brilliant speakers will be talking about co-design from different perspectives and will share their experiences/reflections from previous projects. Grab your tickets here - meetup.com/service-lab-lo…
We have a great event coming up on Wed 16th Nov all about co-design! We will hear from our wonderful speakers @TriciaLeeUX, Luke Forward and Service Lab co-founder @jenniparker57!
Kate Tarling @kateldn
4K Followers 2K Following Author of The Service Organization. I help large orgs deliver better services at scale, through training, teaching, advice and consultancy.
Laura Yarrow @laura_yarrow
5K Followers 5K Following Head of Design for https://t.co/Z89d3ys1zV at GDS. Public speaker. Observer of humans. Crisp connoisseur. Yarn hoarder. Northerner. #ux #design
Lou Downe @LouDowne
14K Followers 829 Following Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he
Mike Laurie @mikelaurie
2K Followers 4K Following Designer, composer, father of 4, Peckham, nice food, music, that sort of thing.
Kathryn Grace (she/he... @IamKathrynGrace
5K Followers 5K Following Design Leader in #PublicSector Keeping digital health and care human and joining it up. Also post on @wecaredesign Once set up @sdleeds @gsjleeds to spark 🧨
Tash @tashwillcocks
3K Followers 3K Following Letterlover, wolfmother, design driven, @TPXImpact Learning Design @hyperisland honorary fellow @designeducation community-organiser
Indy Johar @indy_johar
23K Followers 21K Following Building the Boring Revolution @DarkMatter_Labs | @opensystemslab | @bloxhubdk | @00ecosystem | @RMiT Professor https://t.co/iN3GahNlk3
Sharone Goldman @Dance_Hike_Swim
6 Followers 396 Following Mom. Lego lover. Dancer. Living at the intersection of AI and the human experience.
Dr Hannah May Fletche... @HannahMayFletch
273 Followers 491 Following Sheffield girl and Mum ✨️ Runner 🏃🏼♀️ Researcher 🔎
Hafsa🇵🇸 @Hafsaimproves
5 Followers 32 Following Forever rambling on about self-improvement , community and tech irl @selfstartup_
Jenny Winfield @jennywinfield
484 Followers 980 Following Trauma-Informed Design, Research and Strategy. Freelance and Head of Research @ChaynHQ
Theighez @Theighez378613
28 Followers 1K Following
Jia A @AfsarJia
88 Followers 849 Following Designer, strategist, writer, change maker, thought leader - curious about systems, sustainable processes, places & spaces
CEOEMI @the_ceoemi
3 Followers 104 Following Service Designer | Leverage Service Design for good | India & UK
Isabel Hills @isabelkhills
0 Followers 6 Following
Maisie Bowes @MaisBowes
337 Followers 591 Following Service Designer in Rail 🙋♀️🚉 Member @Common_org 🤝 Director @strangetele 📡
Dasha @dashaav_
38 Followers 91 Following research first! User researcher @CityWestminster, with an interest in systems thinking & complex organisations • MRes Design @RCA • UXC NN/g
anja100 @anja100
266 Followers 179 Following Service Experience Consultancy, Experience Design & Design Leadership Design as an agent for change: helping organisations to design the business of the future.
Monika Swiatek-Medon ... @mani_swiatek
517 Followers 2K Following Sceptic, alleged stoic, public servant and bookaholic trying to write. Service design | public health | UCD | surfing. She/her
Rick Pan @rpan
18 Followers 621 Following
Asad Bandeali @ABandeali
347 Followers 1K Following Public System Transformation Consultant @ASparkConsult Prev: @StlouiscountyMN @Foster_America @cmtysolutions @learning_goals @k12lab
Victoria Stead 💙 @victoria_stead1
133 Followers 1K Following human-centred, change maker and sharer of songs. Natural Voice leader - Rising Voices, Mamas Voices and Open Voices (she/her)
Disha Shanbhag @shanbhag_disha
159 Followers 757 Following she/her. Digital Anthropologist in the making @UCL //Frustrated venting machine.
Daniel @DLozanoSanz
443 Followers 543 Following Cofundador de Tejo La Embajada, Non Grata Cervecería y Non Grata Gaming
Don Feathers @RealDonFeathers
640 Followers 84 Following Building a $1M Brand. Discipline • Leadership • Execution Helping people turn goals into results.
jpmortimer @j_mortim
70 Followers 308 Following shifting form traditional to progressive ways of designing, running and leading organisations. Using systems thinking and dealing with complexity.
LydiaP @plaatjiesl
418 Followers 885 Following #Storytelling #Communication #Development #ParentingPrograms #ECD Education for Liberation #citizenskonnek Connecting people for change #HCD #SBCC #ICT4D
Joris Claeys @knowledgEnabler
788 Followers 5K Following ChangeCultivator IDEATOR #RegenerativeDynamics #Econologics 5Ps towards #thrivability @CLEANconnectnet @SLPalliance #mbrace @ARTconnectsLIFE @ARTpreneurs
dan wang @danwang62897219
1 Followers 52 Following
T. アニッサ @t__anissa
0 Followers 37 Following
Heloisa Candello @heloisacsp
829 Followers 1K Following HCI Researcher at IBM Research Brazil. All opinions expressed are my own.
Sriram Ganeshram @sriramganeshram
8 Followers 351 Following AI first - Service Designer, Hospitals & Hospitality Innovator, Business Innovation
Basoli Dhirai @BDhirai
2 Followers 58 Following
Mariana Salgado @Salgado
4K Followers 5K Following Co-designing and co-researching from Finland. Work @ICOS_RI Host @disenoydiaspora podcast on design4social change. Dreaming with social justice and peace 💚💚
longl @longl
24 Followers 259 Following
Steven Garrett @StevenRGarrett
141 Followers 262 Following Transformation and data lead at Sport England. ❤️ data, stories and optimism
Beth P @BethP05086769
1 Followers 25 Following
msid @martinsidoruk
892 Followers 4K Following Digital Strategy, Service Design, Business Innovation, HCD, Design Thinking
preedachanok @preedachanok
10 Followers 114 Following
Dr Sarah Jenkins @sajenki
958 Followers 3K Following Consultant Neuroradiologist | Accidental WB | Seeking NHS Scotland culture change through restorative approaches. BMA SCC representative.
Matilda Agace @TildaAgace
147 Followers 755 Following Developing policy and advocacy work @designcouncil | Previously participatory research @commonvisionUK (she/her)
Split Banana @SplitBananaaa
582 Followers 516 Following We're #reshapingRSHE. We've decided to log out of this platform. Find us on https://t.co/uw1hZLmG3x + say [email protected] 🍌
Akshay Pagar @akshay84714157
33 Followers 385 Following Strategic Designer| Srishti20’ | Takshashila GCPP 23’
leanne@leajamesdesign... @leajames2023
0 Followers 13 Following Service Designer https://t.co/ETUI8lvqMg…
Service Design Nights... @SDNightsBCN
8 Followers 46 Following SDNights Barcelona is rolling out the red carpet for service designers, designers, thinkers, & doers, inviting you to mingle, make new friends, & have a blast!
... @panaches_
0 Followers 1K Following
Kate Elliott @bitterwittery
472 Followers 3K Following she/her. fainting couch owner, gazebo wanter. moss fangirl. content & project management skills. busy writing poems to Kate Hepburn’s jawbone.
Alex Eisenberg @alexeisenberg
1K Followers 2K Following Co-founder/creative/facilitator - working accross community dev, disability, health and contemporary art. 2021 @yearhere Fellow.
Laura Botsford @lj_botsford
122 Followers 383 Following Service design + innovation + user research consultant. Founder of Doing Good. I help clients to solve their problems and realise their ideas.
Gita Luz @gitaluz1
60 Followers 115 Following Innovation lead @hellobrink, working on @futurescolab to build better data for decision making to ↗️ vaccine uptake
Kató-Nagy Szilvia @szilvi_katonagy
0 Followers 67 Following
David Robson @daybydayv
255 Followers 814 Following On a healthcare quest. Unbuckled designer @tpximpact @futuregov @nhsengland, @accenture. design, inclusivity, innovation, health, caring for my dad.(he/him)
Kate Tarling @kateldn
4K Followers 2K Following Author of The Service Organization. I help large orgs deliver better services at scale, through training, teaching, advice and consultancy.
Lou Downe @LouDowne
14K Followers 829 Following Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he
Kathryn Grace (she/he... @IamKathrynGrace
5K Followers 5K Following Design Leader in #PublicSector Keeping digital health and care human and joining it up. Also post on @wecaredesign Once set up @sdleeds @gsjleeds to spark 🧨
Anab Jain @anabjain
12K Followers 903 Following Speculative, Experiential, Ecological Futures / Cofounder @Superflux /Prof. Design Investigations @d_i_studio /Dr. (h.c) @UAL /Royal Designer for Industry (RDI)
john thackara 约翰�... @johnthackara
12K Followers 2K Following What does designing for life mean in practice? Who is doing it? How we can help? I write, talk, and advise. We also host offsite/retreats here in France .
Kit Collingwood @kitterati
8K Followers 3K Following Leading digital & customer services @Royal_Greenwich. Ex @UKCivilService. Part of @OneTeamGov. Vulnerable to joy; living for love. Person of @kyliehavelock
Lauren Currie OBE @_laurencurrie_
11K Followers 4K Following The woman building a confidence revolution for 1 million women Founder @upfrontglobal Co-Founder @wearesnook
Harry Scott-Trimble @HarryTrimble
2K Followers 423 Following Not really here anymore, just for fantasy football. See you on Bluesky? 🦋 Designer.
Policy Lab UK @PolicyLabUK
14K Followers 853 Following People-powered policy innovation for UK government and beyond
Innovation_Unit @Innovation_Unit
18K Followers 4K Following We grow and scale the boldest and best innovations that deliver long-term impact for people. UK, Australia and New Zealand.
Imma Collective @imma_collective
2 Followers 0 Following Imma is a community of impact makers. We connect and support individuals (designers & entrepreneurs) on their journey to building more sustainable companies.
Joshua (he/him) @joshuastehr
207 Followers 890 Following Looking for my next opportunity in sustainable design 🌳 Passionate about pushing humanity forward. Follow my musings on https://t.co/kPAkpUNfA9
Don't Say Gay @section28film
913 Followers 840 Following The first feature-length film about the 1988 legislation implemented by the Conservative Government banning the 'promotion of homosexuality'
Juno @juno_hq
228 Followers 266 Following Conveyancing that’s clear, convenient and reliable We're an online law firm Our DMs are open
Design Third Sector @design_tsector
95 Followers 25 Following We are a group of Service Designers that work in charities and third sector organisations. We come together to share experience and skills.
Alexis Lucio @alexisxlucio
865 Followers 786 Following I’m not on X anymore due to the dumpster fire they have become. I leave this as an archive of thoughts and values in case you need them!
Democratizing Design @democdesign
157 Followers 124 Following Amplifying the voice of UX, service design, and systems thinking for nonprofits, government, social services. Resharing interesting content.
Mega Mentor @Mega_Mentor
811 Followers 222 Following Mega Mentor is a global platform to find and connect with senior and lead-level design mentors
Guy Hickling @GuyHickling
64 Followers 34 Following Freelance web accessibility consultant providing consultancy and website audits for WCAG 2.1 compliance. Check out my tweets for developers and IT managers.
Alice Moxley @moxlet
106 Followers 159 Following South Londoner. CEO and founder of @madebypivot / alumna of @yearhere and @lsofarch / chronicling what I get up to (opinions my own)
hoda judah armani @hodajudaharmani
380 Followers 146 Following #dangerouslypositive | visiting professor | frequent Maker | occasional Writer | @rca_sd | Fellow @risd | Founder @inhouse_records |
InHouseRecords @InHouse_Records
340 Followers 64 Following We are a record label for change #dangerouslypositive #reducingreoffending
Inclusively @Inclusively_
166 Followers 298 Following We support organisations to design inclusive services, products and experiences
Derrick Grant @Derrick_L_Grant
439 Followers 488 Following The person you call to 'Design the first version of that new thing' Currently designing EV charging infrastructure.
Dr Dexter Penn @DrDexterPenn
124 Followers 265 Following Clinical Research Fellow in Cognitive Neurology @drcionucl @Brain1878 Fellow *Retweets are not an endorsement. Views expressed are my own.
Critics' Club @critics_club
394 Followers 448 Following Delivering cultural programmes allowing young people to engage with the arts as critics. Interested in working with us? Please email [email protected]
Hannah @han_jump
307 Followers 482 Following Designing a way for everyone to prove their identity online @gdsteam. Opinions my own. she/her 🌈
Rachael Gilthorpe @rtownl
243 Followers 147 Following Talking about digital, charity, exercise and TV. With the odd complaint thrown in. All views my own and likely to be accompanied by an emoji 👍
Mieka @WebberMieka
169 Followers 431 Following #BAME co-chair #innovation #strategy @BritishRedCross. All views my own.
Gita Luz @gitaluz1
60 Followers 115 Following Innovation lead @hellobrink, working on @futurescolab to build better data for decision making to ↗️ vaccine uptake
Burcu Borysik @BurcuBorysik
2K Followers 2K Following Head of Policy & Campaigns at a great charity. Tweets about health and social justice. Partial to a pretty graph. Own views, occasionally in Turkish.
Ade @Adewunmi
2K Followers 2K Following Working at the intersection of data, digital and strategy. Data strategist at @FastForwardLabs. Formerly of Teradata and GDS.
Stuart Whyte @stu_whyte
100 Followers 169 Following Founder @ ImpactSense and recovering Head of Strategy | https://t.co/QDUPM6taq3
Sadaf @Sadaf_U
328 Followers 1K Following Service Designer @TCSImpact 💫 Ex-Mission Guardian @libraryofthings | @CareSleeves @ChaynHQ | @we_are_liminal @muslamicmakers |Award #Emerald100 views own
SDinEducation @SDinEducation
369 Followers 107 Following Service Design in Education Network "#SDinED actively shaping the future of education"
The Black Curriculum @CurriculumBlack
23K Followers 579 Following A social enterprise that delivers Black British history through the arts, in schools and out of schools to all young people in the UK. #TBH365
Raj Panjwani @rajpanjwani
242 Followers 287 Following Service Designer. Currently trying to make some difference to the prison service.
Ksenija Kuzmina @ecoksenija
551 Followers 753 Following lecturer & researcher @lborolondon #service #design #sustainability #social change #education; co-lead https://t.co/KBBQwwhNOy project @CreateLeadAct she/her
Ottla @OttlaArrigoni
258 Followers 814 Following Design for Policy @EU_Commission & riding bikes | only personal views
Matteo @teoremo
67 Followers 154 Following Product & Service Design - previously @frogdesign, @Shelter
Ella Dorfman @AgonyAuntElla
312 Followers 497 Following Designer and public servant interested in new ideas and solving problems (she/her)
Rebecca Kemp @rebeccakemp
2K Followers 2K Following
Polly Cook 💙 @polly_cook_
1K Followers 2K Following Design Lead @TPXimpact. Digital Leader of the Year 2021 @ #DL100 former Head of Service Design & Transformation @parkinsonsuk
Matt Stibbs @MattStibbs
2K Followers 833 Following Product person. User-centred. Data, interop, tech plumbing ❤️. Also @bsky.social / @mastodon.social Organiser @nhshackday, @ukhealthcamp.
Jack Collier @jackcols
2K Followers 2K Following Doing service design and delivery @transformuk. Previously deputy director @DfE_DigitalTech and led user centred policy design @justice_digital
Becca 🤓 @beccagorton95
357 Followers 318 Following Lead Designer @tpximpact | ex NHS, ex AND Digital | Scuba Diver 🤿| Simpsons enthusiast | Knowledge seeker | Meme queen 👸 | She/her❣️
Trilly Chatterjee @TrillyC
996 Followers 2K Following Head of Product Management @nhsengland. Audiophile. Serial hobbyist.
Zoe Macalpine @ZoeMacalpine
98 Followers 342 Following North London Lady. Mover, shaker and a sometimes fine baker.
Tey @tey
247 Followers 123 Following Head of Design & Partner @McKinsey @McKinseyDesign. Creating meaningful experiences and innovative products + services. Integrating design at the core.
One Team Gov @OneTeamGov
9K Followers 698 Following International community working to make public services better. Current Tweeters: @RobButler 🇨🇦 & @DebBlanch44 🇬🇧
Q Card Project @QCardProject
428 Followers 1K Following The Q Card is a simple and easy-to-use communication tool designed to empower LGBTQ youth and educate healthcare providers. 🏳️🌈🏳️⚧️
Deckset @decksetapp
3K Followers 2 Following Turn your Markdown notes into beautiful presentations: write the content, we'll make your slides.
Rory Hamilton @everythingiknow
1K Followers 2K Following Service Design, Queer stuff, LGBTQ+, art etc (he/they)
Zoë Prosser @Zo_Pro
492 Followers 1K Following Designing with systems, people and planet | Teaching and researching social design @Innovation_Sch | Supporting participatory land reform 🪸
Caroline 🇪🇺 �... @CarolineAIng
370 Followers 1K Following proud Londoner - all things #Streatham #Cycling #selfbuild #birthtrauma #memes pronouns she/her
Miranda @MirandaDixon___
471 Followers 1K Following Supporting learning across communities of social innovators with @hellobrink









