Dad and entrepreneur. Passion for innovating within high-impact industries, starting with behavioral health. Cofounder & CEO of NOCD, @treatmyocd.linkedin.com/in/stephen-smi… San Antonio, TXJoined May 2024
“If OCD were really just about having an organized pantry, then it wouldn’t trap me for hours every day. It wouldn’t feel like torture.”
In a powerful new USA Today opinion piece, Howie Mandel opens up about living with OCD, the misconceptions that still surround the disorder, and why people with OCD deserve more than awareness. They deserve understanding.
At Netflix, when we were still shipping DVDs, our most common customer service ticket was for a lost or stolen disc.
And our response was remarkably simple and consistent: we shipped them another one. Immediately. No questions asked. At a cost of around $20 per DVD.
Could our customers have been defrauding us by just keeping the disc and reporting it stolen?
Maybe.
But I’ve always believed that most people are honest.
So why not make things easy for the 98% of the people who are honest, rather than making it hard for everyone just to snare the 2% who are bad actors.
It’s simply bad business to treat customers poorly.
Our three main applications for AI in scaling a virtual behavioral health network:
1) Revenue Cycle Management (RCM) enhancements
2) Scheduling optimization between therapists and members (our word for people seeking our services… we don’t say “client” or “patient” at @treatmyocd)
3) Helping our therapists build rapport
One of the best companies I've had the privilege of working with in healthcare is NOCD.
They do nationwide teletherapy for people with OCD, a much more common & misunderstood condition that most think. The ERP modality is tremendously effective at helping manage an often
I've shared about my partnership with @treatmyocd, a virtual therapy provider specializing in evidence-based #OCD treatment. NOCD has partnered with many insurance companies to offer over 130 million people access to OCD-specialty therapy. Learn more at nocd.com.
Stephen Smith and the team at @treatmyocd not only are providing critical hard-to-find care, they combine it with this kind of education. Spread the word. And don’t EVER make jokes about OCD.
If you suspect that you have OCD (Obsessive Compulsive Disorder) then this is an absolutely brilliant interview to watch. Dr. McGrath of @treatmyocd interviews author, @johngreen whose YA fiction book on the topic, #TurtlesAlltheWayDown has been made into a movie! bit.ly/4dpMm2X
@johngreen joined Dr. McGrath, our Chief Clinical Officer, for an exclusive interview where he went into more depth than ever about his experience with OCD, the vulnerability he brought to #TurtlesAlltheWayDown, and the importance of ERP. Full interview: bit.ly/4dpMm2X
Thank you @HuffPost for highlighting the moving, accurate portrayal of #OCD in “Turtles All the Way Down.” This movie means a lot to our community and we’re honored to partner with @johngreen to raise awareness of OCD and proper treatment. Read more: bit.ly/3QDSqLD
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