Swinton Insurance @SwintonGroup
We’ve been helping people find insurance for over 65 years! https://t.co/AYGVgkqWgr swinton.co.uk United Kingdom Joined January 2009-
Tweets11K
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Followers9K
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Following240
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Likes3K
@Helenmcgregor20 I’m sorry for the trouble you experienced. If you’d like to be added as an authorised contact, please ask the policyholder to contact us and then we’ll guide you through the process. Kind regards, Michelle @ Swinton Insurance
@gwilliams886 Hi, thanks for reaching out. I have sent you a DM so we can assist you further. Kind regards, Chris @ Swinton Insurance
@TheSecretSendM1 I'm sorry for the confusion and inconvenience you've experienced regarding your policy. We appreciate your patience and will work to resolve this as quickly as possible. Please contact us via the link below so we can assist further. swinton.co.uk/contact-us Thanks, The SMT
@TheSecretSendM1 Hi, the system is not able to send the DM, i apologise for this. However if you come to our live chat they will be able to provide you with the email address or log it on your behalf. Kind regards, Michelle @ Swinton Insurance
@EPonSea Hi Laura, I apologise for the inconvenience and understand your frustration. We would like to look into this further for you, if you would like to contact us via the link: swinton.co.uk/contact-us Kind regards, Michelle @ Swinton Insurance
@ajt8888 I'm sorry to hear about your experience and the trouble you had with our website and chat. Your feedback is important, and I'll share it with our team to improve our services. If you’d like further assistance, please let us know. Kind regards, Michelle @ Swinton Insurance
@MelvynMarks I'm very sorry for the long wait and your frustration.We appreciate your feedback and are working to improve our response times.If you’d like, please contact us via our live chat using the link below: swinton.co.uk/contact-us Kind regards, Michelle @ Swinton Insurance
@keithtoon Hi, I am sorry to hear you had cause to complain. Our complaints team will be in touch directly once they have investigated your concerns. Kind regards, Michelle @ Swinton Insurance
@Sefton3Peaks Hi, once you have answered the questions with the virtual assistant it will transfer you through to an agent. You can also type "speak to agent" and it will transfer you through. Kind regards, Michelle @ Swinton Insurance
It's the last bank holiday weekend for a while 🥲 Please be aware of our opening hours should you need to reach us.
@JamesAHopkins Thank you for reaching out! We include payment dates in our correspondence, but I understand if it was missed. If you require any further support, please reach out to our team who will be happy to help, kind regards, Chris @ Swinton Insurance
@jibble69 I’m very sorry to hear about your experience with our renewal process and website. Please contact us so we can look into this for you. swinton.co.uk/contact-us Kind regards, Michelle @ Swinton Insurance
@Emily_Macbeth Thanks for reaching out. You can contact our live chat who will be able to process you request. They can be contacted via swinton.co.uk/contact-us Kind regards, Chris @ Swinton Insurance
@planespotter13 Thanks for your message. I'm sorry for the issues you have faced and have sent you a DM requesting some additional information. Kind regards, Chris @ Swinton Insurance
@StuffyTheClaret Thank you for your feedback. Response times for our live chat support may vary, but we strive to assist you as quickly as possible. We appreciate your patience. Kind regards, Michelle @ Swinton Insurance
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