TTECDigital @TTECDigital
Optimizing CX at the point of conversation ttecdigital.com Austin, TX Joined February 2022-
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Hear from Elsa Carreker Wilson, our VP of Partnerships, on why one of the most important tasks for any org is to be their own customer.
What a nice time we've had at #NiCEWorld26 😉—stop by booth CON8 to talk about how you can activate modern, AI-enabled CX that boost employee experience & customer loyalty through our @NICELtd partnership.
Together, @NICELtd & TTEC Digital bring something special to CX: AI-powered tech that orchestrates the full customer experience, paired w/ the expertise to design, execute, & optimize it so outcomes are durable—not just impressive at launch. Stop by booth CON8 at #NiCEWorld26!
"Asking employees, agent assist tools, or self-service bots to literally 'talk like a caveman' to reduce costs is not realistic, & it would hurt CX." Ryan Boyer, Solutions Architect covered 3 places to test consumption strategy (w/ "The Office" ref.): ttecd.co/4nZAdHU
“The @awscloud Financial Services Competency underscores our commitment to helping financial institutions innovate with confidence while meeting the highest standards for security, compliance, & CX.” – Will Treacy, VP, Global Sales Read more: ttecd.co/4v68ho0
🎉 Couldn't imagine a better afternoon to top off #BioITWorld. We brought R&D leaders to Boston's Seaport to make multimodal scientific data a substrate AI agents can find, access, and trust. A heartfelt thanks to our co-hosts @TTECDigital and @Microsoft. Until the next one!
Moving AI from pilot to production is tough. That’s why we at TTEC Digital are proud to join the new @salesforce Forward Deployed Engineering Partner Network! While many orgs are experimenting with AI, scaling past isolated pilots remains a massive hurdle ttecd.co/4nDqdnD
In this article from @CRM, Robert Wakefield-Carl, our Senior Director of Innovation Architects, explores how the payment card industry is moving away from voice-based data collection toward secure tokenization, especially in light of new standards. ttecd.co/4wCNYQO
Day 2 at #Knowledge26! In partnership w/ @ServiceNow, we connect contact center operations with the rest of your org and optimize and automate back- and mid-office operations to create frictionless customer experiences. Visit the team at #ServiceNowKnowledge2026, booth 2601!
Are you 𝘪𝘯 𝘵𝘩𝘦 𝘬𝘯𝘰𝘸? We think you should be. @tiledb, @TTECDigital and @Microsoft are bringing together biopharma leaders at #BioITExpo — drinks, real conversation, multimodal data AI-ready. Your agent's not invited. Promise. 📅 May 20 | Boston hubs.la/Q04fBZ-H0
At TTEC Digital, we help you: -Clear backlog fast -Optimize + govern your platform -Accelerate AI adoption -Scale with managed support See it in action at @ServiceNow #Knowledge26, booth 2601 w/ Craig Coen, Robin Chadwick, Kelley Jacob, Kyle Krubeck! #ServiceNowKnowledge2026
Seven-time-award-winning marketing team? Check! ☑️🏆 Our Marketing team has won a total of seven(!) @hermescreativeawards by AMCP. These prestigious wins speak to the excellence and strategy behind their craft in the creative discipline, and we’re thrilled to celebrate them!
The gap between "wanting AI" & "implementing AI" just closed. Enter AI Gateway: the connector designed to bridge the gap between existing tech stacks & powerful AI platforms. Don't wait yrs for a transition that should take weeks. ttecd.co/4sZB4t6 ttecd.co/42wRCO5
“What began as drafting a carbon reduction plan for an RFP quickly became something more. Sustainability isn’t just about meeting regulations. It’s a fundamental responsibility. I’m proud to help lead the EMEA Green Team.” #HappyEarthDay ttecd.co/4sOyjL0 💚💙 @tteclife
How to Make Contact Centers Smarter - By Robert Wakefield-Carl @TTECDigital contactcenterpipeline.com/Article/how-to… #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter #artificialintelliegence #ai
Today's the day! Join Alfredo Rizzo, Larry Mead, and @cmswire today at 11 a.m. PT / 2 p.m. ET as they get into all of the ins and outs of AI Gateway and how you can get going fast to unlock AI value in your CX stack. 🏎️💨 It's not too late! Register here: ttecd.co/4vFP6mf
Want the path to an AI strategy that’s fast and future-proof? Join Alfredo Rizzo, CTO, and Larry Mead, Global Lead of Experience Transformation in just two days with @cmswire to learn all about our latest release of AI Gateway. 💡 Save your seat here: ttecd.co/3ODccJq
One connection, infinite possibilities! Announcing AI Gateway, our universal connector designed to bridge the gap between legacy contact center infrastructure and frontier AI solutions. The wait is over. Read more here: ttecd.co/4dlMB1H
“We knew where we wanted to go. We didn't know how to get there. Having an expert tell us after asking tons of questions made sure our usage of the product was consistent with our values.” – Kent Nordin, VP, Communication Center at 4Front Credit Union ttecd.co/4s2Rwbq
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