Itina kufre | BloomCapital @Ticklemafansy
Founder @ Bloomproject Customer success | Automation|Account Executive|N8N & CRM Workflow Automation Expert| linktr.ee/kufreitina Poland Joined December 2010-
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Day 5 An angry customer doesn’t always need an immediate solution. Sometimes they first need to know you understand the impact. Listen → Clarify → Own → Act → Follow up. Customer Success isn’t about avoiding problems. It’s about how you handle them when they happen. #CustomerSuccess #SaaS #CX
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Day 4 Customers rarely churn without warning. Usage drops. Engagement falls. Support issues rise. Then comes the cancellation. Great Customer Success isn’t reacting to churn. It’s recognizing the signals before churn happens. #CustomerSuccess #SaaS #CustomerRetention #CustomerExperience #CSM
Day 3 Completing onboarding doesn’t mean the customer was successfully onboarded. Implementation ≠ Adoption ≠ Value. If the setup is complete but the customer isn’t using the product or achieving an outcome, Customer Success still has work to do. When does onboarding truly end?
Day 2 of my customer success journey My take from today is that The sale isn’t the win. The renewal is. If customers buy but never adopt, achieve value, or renew, your sales numbers are hiding a bigger problem. Customer Success isn’t just support. It’s a revenue function. Agree or disagree?
She literally almost fell off from the cliff ! 😭😭😭😭😭😭😭😭
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@I_amDamola Thats crazy
Who’s still up, let’s vibecode together
New target set from tomorrow 10-20 cold dms , who’s in with me?
Today I am just going to cool off with movies and knight of the seven kingdoms is what I am starting with
Thank you to everyone who comment, shared and participated on this challenge and made it a succes.
Starting a 1000 comment thread because my mentor said I need newer goals. This is not a mental breakdown. This is a mental breakthrough. If you see me spiraling in your timeline today, mind your business or dont but comment and help me get there. I'm on a mission. 1/1000 - Let's
Starting a 1000 comment thread because my mentor said I need newer goals. This is not a mental breakdown. This is a mental breakthrough. If you see me spiraling in your timeline today, mind your business or dont but comment and help me get there. I'm on a mission. 1/1000 - Let's get weird. ⚡
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