trainline @TrainlineCon
Providing substandard customer service since 1999 Joined June 2015-
Tweets55
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Followers3
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Following14
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Likes35
@gagsy_mc @thetrainline managed to get a full admin fee refund by opening dispute with PayPal...
Victory against con artists @thetrainline If you pay by @PayPal you can get admin fee for changing ticket refunded!
Ordered an open return, @TrainlineCon printed a day return. Outgoing train also cancelled. Someone doesn't want me getting to london!
@greateranglia @thetrainline @nationalrailenq £1000 pound tickets refunded £2 this must be a joke !!!!!!!!!!!!!!!!!
@thetrainline because they are saying that it's my mistake not theirs, I've spoken to 3 different staff members!
@thetrainline also was told a supervisor would ring me yesterday....still no call!
Not only have @thetrainline fcked up my ticket but the train didn't stop long enough for us to get off so now I may have to pay again!!!
@thetrainline I booked an advance ticket on the app but it crashed, chose the wrong time and now can't change ticket on the website :/
Just noticed @thetrainline snuck on TWO extra payments onto my order at checkout. Thought that was illegal now? – 90percentofeverything.com/2014/08/26/som…
@thecodezombie Paid using Paypal. It’s not the amount that bothers me (the two tallied to £1.00) it’s the concept of it. +@thetrainline
.@thetrainline Not clearly enough, and besides. That’s not what my problem is. A payment fee? I’m paying to pay. That’s absurd!
Hey @thetrainline - fancy refunding me one of the £53 you double charged me for? Please?
oh bog off, trainline
Trainline - endeavouring to take your money
Lost my return ticket to Euston, @thetrainline won't help me out, say I've got to buy another one. Terrible customer service!
Literally the worst customer service @thetrainline telling me I can spend £200 for a change of ticket and then cancel those and I get £18
CAN YOU BELIEVE @thetrainline and @northernrailorg are refusing refunds!! Seemingly it was our fault?! @bee__x
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